Junto con nuestra misión de Moving People Forward® (hacer que las personas avancen) hacia las nuevas etapas que se les presentan en la vida, nos sentimos orgullos de tener un porcentaje de recomendación del 96%. Lo que significa que la mayoría de nuestros clientes nos recomienda a amigos y familiares para sus futuras mudanzas. Conoce lo que nuestros clientes opinan sobre su experiencia al utilizar TWO MEN AND A TRUCK® para sus mudanzas.
Lamentablemente, dado que nuestros clientes han enviado sus opiniones en Inglés y se muestran en su forma original, no es posible visualizarlas en Español.
Kelly
I was quoted one thing and way overcharged. The movers were very nice, but they took their sweet time which was my money and damaged a piece of my furniture and the top of the staircase. I reached out, and the only thing offered was to fix the staircase.
Response
Thank you for sharing your feedback. We’re sorry to hear that your move did not meet your expectations. While we’re glad to hear our movers were friendly, we understand your concerns regarding the final cost, the time involved, and the damage that occurred during the move.
We take these matters seriously and always want our customers to feel confident that their belongings and homes are being treated with care. We appreciate you reaching out to us directly, and we regret that we were not able to provide a resolution that fully addressed your concerns.
We would welcome the opportunity to discuss your experience further and review the details of your move to see how we can better assist. Please reach out to our office so we can continue the conversation and work toward a better resolution.
Thank you again for your feedback—it helps us identify areas where we can improve.
We take these matters seriously and always want our customers to feel confident that their belongings and homes are being treated with care. We appreciate you reaching out to us directly, and we regret that we were not able to provide a resolution that fully addressed your concerns.
We would welcome the opportunity to discuss your experience further and review the details of your move to see how we can better assist. Please reach out to our office so we can continue the conversation and work toward a better resolution.
Thank you again for your feedback—it helps us identify areas where we can improve.
Cathy
My team was on time, went to work immediately & very careful loading & unloading. Great personalities as well. Will request those 2 men again.
Response
Thank you for the wonderful review! We're glad to hear your team arrived on time, got right to work, and handled your belongings with care throughout the move. It's especially rewarding to know their great attitudes made such a positive impression, and we'd be honored to help you again in the future.
Jamie
Our moving team was amazing!! They went above and beyond to help us and make sure the move was as seamless as possible!
Patricia
excellent service on all fronts! a special thanks to justin i and fransico s, they went way above the call of duty to help this old lady to have a great move. i tried to do qr code thing but couldn't make it work, so extra points for them. thank you all so much. tricia
Response
Thank you, Patricia for letting us know how we did as your movers. It's great to hear how Justin and Francisco exceeded your expectations while moving you. We'll be sure to let the know how well they did and get them the credit they deserve! Thank you, for choosing Two Men and a Truck. We wish you the best in your new home!
Steven
Two Men and Truck (Movers: Luis, Devon, Juan & Jamario and Office Staff: Stacey & Tylr) were great. They were friendly, efficient, courteous, and extremely helpful. They arrived on time, worked tirelessly, protected our equipment, and overall went above and beyond.
Judy
The guys that moved us were very professional and two of the nicest people. They wrapped everything to protect it and had very good time management. If I had to move again I would request the two movers I had the pleasure of using for this move.
Response
Judy, thank you for your kind review and for choosing TWO MEN AND A TRUCK ROCKFORD! We're so happy to hear that our movers were professional. It was our pleasure to help you move and we're here to help anytime!
Sandy
We we're happy with the service. Slight damage on our stair rail happened when the mattress was being brought up stairs. So maybe a discount should if happened and asking us to removevthem prior.
Response
Hi Sandy, we’re glad to hear you were happy with the overall service. We’re sorry to learn about the slight damage. Generally, we have these issues repaired. Please feel free to reach out to us directly so we can address this.
Robert
Very professional, hardworking team! Very happy with the service!
Response
Robert, thanks for the awesome review and for choosing TWO MEN AND A TRUCK®!
Pamela
The move went smoothly and the team who moved mom was excellent. That’s two moves with great experiences! The office management was on top of the details and I loved the ease of booking on line.
Response
Thank you Pamela for taking time to share your great experience with our team. We appreciate your business very much!
Cheryl
This is the second time I use two men and a truck. These guys are so friendly and polite. Most of all very fast. They are very genuine and trustworthy. Not a single thing broken. I recommend this company first before you try someone else.
Yours truly
Cheryl
Yours truly
Cheryl
Response
Hi Cheryl, thank you for choosing us again and for your kind recommendation! We're so glad to hear the team was friendly, fast, and took great care of your belongings. Don't hesitate to call us in the future.
