Junto con nuestra misión de Moving People Forward® (hacer que las personas avancen) hacia las nuevas etapas que se les presentan en la vida, nos sentimos orgullos de tener un porcentaje de recomendación del 96%. Lo que significa que la mayoría de nuestros clientes nos recomienda a amigos y familiares para sus futuras mudanzas. Conoce lo que nuestros clientes opinan sobre su experiencia al utilizar TWO MEN AND A TRUCK® para sus mudanzas.
Lamentablemente, dado que nuestros clientes han enviado sus opiniones en Inglés y se muestran en su forma original, no es posible visualizarlas en Español.
Deborah
The two young men who moved me were awesome and very professional!
Richard
Team was on time and professional. Truck was clean and had everything needed for a quick and safe move. Will definitely use them again.
Joan
Chad advised leave clothes in furniture. A wardrobe box had 3 pictures not wrapped instead clothes were used to stuff around the pictures. One cabinet had my blankets movers used blankets for packing and shelf clips fell off and shelf is falling out of cabinet. Cabinet w/table linens used to wrap around glass lamp shades. Towels pulled out used for packing from another cabinet. VERY VERY UNHAPPY.
Response
We’re sorry to hear you were unhappy with parts of your move experience. Your feedback regarding the handling of packing materials and personal items has been shared with our team so we can address these concerns internally and improve our processes moving forward. We do appreciate the opportunity to make things right and are glad we were able to reach a resolution that left you feeling better about the overall experience. Thank you again for your feedback.
Sean
My wife and I just finished moving into our new place over the weekend and we absolutely called Two Men and a Truck to help with the large and/or heavy items. The team that showed up were kind, respectful, and worked with us to move every last thing we asked for. Moving will never be fun, but TMAAT helped lessen the burden!
Cassandra
Mervin & Austin did an amazing job. We were incredibly impressed with how quickly and efficiently they worked. They were professional, hardworking, and had such great attitudes throughout the entire process. We truly appreciate all of their hard work and would highly recommend them!
Response
Thank you for the wonderful review! We’re glad Mervin and Austin impressed you with their speed, efficiency, and positive attitude throughout the move. We truly appreciate your kind words and recommendation — thank you for choosing Two Men and a Truck!
Shirish
TWO MEN AND A TRUCK is one of the supper best movers from St. Louis.Starting from the booking till the end the process was flawless. Jerald was the best customer service representative along with Justen who gave us in house-estimate. Colton and Brendon pair was amazing. They came on time, incredibly efficient, respectful, courteous - took good care of our belonging. I will highly recommend them.
Laura
We have used Two Men and a Truck services a few times in the last couple of years and have been very pleased. Both moving teams we have had were capable and efficient, listened to all requests that arise before and during moving process, and trustworthy. They show up on time, and finish within if not before the estimated time window given the pre-listed items we had to move. Would highly recommend
Response
Laura, thank you for your wonderful review. We are glad our team was efficient, trustworthy, and timely; we will ensure they receive your compliments! Thanks again for choosing your Movers Who Care®!
Amanda
Absolutely outstanding! Moving team was so incredibly helpful and professional, they eased all my worries and were friendly, on-time, and everything I could hope for today. Office contacts were also excellent to work with, always offering prompt, helpful replies to my questions. Will certainly recommend Two Men & a Truck to everyone I know who needs similar services! Thank you!
Vineet
1. Absolutely unprofessional in terms of talking and addressing complaints
2. Three big furniture (bed, dining and office table) were broken
3. People who came for moving had no experience in disassembling the furniture. They just pulled apart the joints without unscrewing
4. Many screws were not even put back and have a handful of screws left towards the end.
5. could not complete this point....
2. Three big furniture (bed, dining and office table) were broken
3. People who came for moving had no experience in disassembling the furniture. They just pulled apart the joints without unscrewing
4. Many screws were not even put back and have a handful of screws left towards the end.
5. could not complete this point....
Response
We’re sorry to hear about your experience. The damage to your furniture and concerns about disassembly and reassembly are not acceptable and do not reflect our standards. We appreciate your feedback and would like the opportunity to address this properly. Please contact us directly so we can review the matter further.
David
I was very impressed with the care they showed for some very high-end furniture. These guys are the Best!
