Junto con nuestra misión de Moving People Forward® (hacer que las personas avancen) hacia las nuevas etapas que se les presentan en la vida, nos sentimos orgullos de tener un porcentaje de recomendación del 96%. Lo que significa que la mayoría de nuestros clientes nos recomienda a amigos y familiares para sus futuras mudanzas. Conoce lo que nuestros clientes opinan sobre su experiencia al utilizar TWO MEN AND A TRUCK® para sus mudanzas.
Lamentablemente, dado que nuestros clientes han enviado sus opiniones en Inglés y se muestran en su forma original, no es posible visualizarlas en Español.
Jonathan
3 movers to the price was pretty high, and I rarely saw the 3rd guy. I also noticed that they spent almost half the moving time obsessively wrapping things in many layers of plastic film, which I repeatedly said I didn't need.
Response
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations.
Regarding the crew size and pricing, our services are based on the estimated labor and time required for each move, and team members may be working across different areas of the home throughout the process, which can make them less visible at times.
In regard to the wrapping and protection of items, our crews are trained to use protective materials to help ensure items are safely transported and to reduce the risk of damage. That said, we understand preferences can vary, and we appreciate you sharing your feedback so we can continue to improve communication and efficiency on-site.
We value your input and will use it to help enhance the customer experience moving forward.
Regarding the crew size and pricing, our services are based on the estimated labor and time required for each move, and team members may be working across different areas of the home throughout the process, which can make them less visible at times.
In regard to the wrapping and protection of items, our crews are trained to use protective materials to help ensure items are safely transported and to reduce the risk of damage. That said, we understand preferences can vary, and we appreciate you sharing your feedback so we can continue to improve communication and efficiency on-site.
We value your input and will use it to help enhance the customer experience moving forward.
Kylie
My moving team was great! super efficient and friendly even though my dressers were a bit more than they were expecting.
Response
We’re glad to hear your moving team was efficient and friendly, even with the unexpected challenge. We’ll be sure to share your feedback with them; they’ll really appreciate it. Thanks again for choosing us and looking forward to assisting you in the future!
Cindy
This is the second time I have used this company for about of town move. The office staff was accommodating and friendly. The moving team was professional and friendly. The move was easy, quick, with no problems. Would highly recommend.
Jodie
Our entire experience was fantastic from the office staff to the moving team! This did such an excellent job!! This was the first time we’ve moved in almost 30 years and we will definitely suggest your company to anyone we know moving in the future! Thank you so much for making a stressful time go more smoothly for us!
Response
Jodie, thank you for your generous review. We are happy our team was able to make this process stress-free; we will ensure they receive your kind words! Thanks again for choosing your Movers Who Care!®
Craig
The moving team was awesome!!!
Response
Thank you! We're thrilled to hear you had an awesome experience with our moving team.
Micheal
The mover were in a rush the whole time. Did not wrap any furniture in blankets have damage to several pieces, most all boxes were crushed from over stacking, when moving furniture in new place damaged several walls and door frames.
Response
Hi Michael, We're very sorry to hear about your experience. This is not the level of service we aim to provide, and we take your concerns seriously. Please contact us directly so we can address the damage and follow up appropriately.
Jamie
Great service. Two men, John and Ryan, were friendly and efficient.
Terri
I recommend Two Men and a Truck. Booking was super easy and communication was great.
I can't say enough about Keif and Issac. They took good care of our things, were polite and personable, but wasted no time getting the job done.
I can't say enough about Keif and Issac. They took good care of our things, were polite and personable, but wasted no time getting the job done.
Response
Terri, thank you for your generous review. We are glad Keif and Isaac did an amazing job; we will ensure they receive your kind words! Thanks again for choosing TWO MEN AND A TRUCK®!
Russell
the truck leader had great professional service. The crew worked well together and completed the job quickly. I was very happy with the result and will be using you again for my service. I would higly recommend.
Emilie
Scheduling with Two Men and a Truck was easy, and the reminders were helpful without being obtrusive. Our moving team was outstanding--kind, personable, and ready for any request. I will absolutely call Two Men and a Truck for our next move!
