Junto con nuestra misión de Moving People Forward® (hacer que las personas avancen) hacia las nuevas etapas que se les presentan en la vida, nos sentimos orgullos de tener un porcentaje de recomendación del 96%. Lo que significa que la mayoría de nuestros clientes nos recomienda a amigos y familiares para sus futuras mudanzas. Conoce lo que nuestros clientes opinan sobre su experiencia al utilizar TWO MEN AND A TRUCK® para sus mudanzas.
Lamentablemente, dado que nuestros clientes han enviado sus opiniones en Inglés y se muestran en su forma original, no es posible visualizarlas en Español.
Tim
The employees did a great job, very professional, hard working crew. No damage. Very timely. Pleasant to work with.
Francis
Tyler and Joe were fantastic from start to finish. After getting the 'heads up' call the night before, they arrived right on time and commenced to doing what they do so well. Their work ethic the entire time was exemplary and I heartily recommend them.
Response
We can't thank you enough for this awesome review, Francis! Have a wonderful day!
Michelle
Great and friendly service the knew what they were doing and the cost was with in my budget no hidden fees.
Response
Thank you, Michelle, for your kind review. We are so pleased you had a wonderful move experience overall. We always strive to exceed expectations in all we do. If there is anything else we can do for you, please let us know.
Elisa
I am extremely disappointed with this company. I have used you. Multiple times with every move I’ve ever had. Your initial quote has always been close to actual charge and your movers have always been eager, energetic, and extremely motivated to get the job done quickly. This was not the case this time. I will be disputing the charge with AMex and would appreciate a return call from your team.
Response
Thank you for your message. We’re sorry to hear that your most recent move did not align with your past experiences with us.
Upon review, our records indicate that the original scope of the move changed significantly on move day. The differing expectations between household members led to multiple mid-move adjustments, which resulted in additional labor and time beyond what was originally agreed upon and quoted. Our crew did their best to accommodate these changes while maintaining a high level of professionalism and care throughout the job.
We have done everything within our ability to meet your moving needs under the circumstances and believe the final invoice accurately reflects the services provided. While we understand your dissatisfaction, we will not be taking any further steps simply due to a disagreement with the final billing.
Upon review, our records indicate that the original scope of the move changed significantly on move day. The differing expectations between household members led to multiple mid-move adjustments, which resulted in additional labor and time beyond what was originally agreed upon and quoted. Our crew did their best to accommodate these changes while maintaining a high level of professionalism and care throughout the job.
We have done everything within our ability to meet your moving needs under the circumstances and believe the final invoice accurately reflects the services provided. While we understand your dissatisfaction, we will not be taking any further steps simply due to a disagreement with the final billing.
Trina
Customer service was helpful and very professional.
Response
Dear Trina, thank you so much for your 5-star rating and kind comments. Our crews strive for professionalism and hard work when performing moves for us. We're happy your crew exceeded your needs. I'll be sure to pass your feedback onto them and their managers. It would also be appreciated if you would pass the word onto friends and family. Once again, thank you for choosing TWO MEN AND A TRUCK®, your movers who care!
Nancy
Caden and Samuel did a great job for us and made that portion of a stressful move worry free! Thanks guys!!
Lucas
I moved from Fort Worth to Denver and the entire team was helpful from start to finish. Leah helped set me up, and she was professional, knowledgeable, and easy to work with. The guys arrived on time for the packing, loading the Fort Worth house, and unloading in Denver. Keiarlos was a constant (and awesome!) presence in both cities. Could not be happier with my experience and will be recommending
Connie
I wish I had known that they move clothes on hangers and that I did not need to empty the drawers in my dressser and chest of drawers.
Response
Connie, thank you so much for the 5-star review. We are glad to hear you had a great experience. We appreciate your feedback about the hanging clothes and dresser drawers, those are great tips for future customers, and we'll be sure to do a better job communicating ahead of time. Thanks again for choosing TWO MEN AND A TRUCK Bloomington to help with your move!
Adam
You're good at getting things moved and can do so on relatively short notice. Your office staff is responsive, your movers are punctual and careful. I have *no* complaints whatsoever.
Response
Hello Adam, Thank you for choosing the Movers Who Care and sharing how your recent move went. We truly appreciate it and are so happy to have helped make the day easier!
Mike
Excellent experience. Professional from start to finish and very reasonably priced. Have already recommended and would absolutely use again if I were to move in the future.
