Junto con nuestra misión de Moving People Forward® (hacer que las personas avancen) hacia las nuevas etapas que se les presentan en la vida, nos sentimos orgullos de tener un porcentaje de recomendación del 96%. Lo que significa que la mayoría de nuestros clientes nos recomienda a amigos y familiares para sus futuras mudanzas. Conoce lo que nuestros clientes opinan sobre su experiencia al utilizar TWO MEN AND A TRUCK® para sus mudanzas.
Lamentablemente, dado que nuestros clientes han enviado sus opiniones en Inglés y se muestran en su forma original, no es posible visualizarlas en Español.
Lisa
The guys were awesome! They were fast and efficient! They were organized and well prepared for their long day! This is my second time using Two Men and a Truck and will use and recommend them again!
Response
Thank you so much for choosing us again. We’re glad the guys were fast, organized, and prepared for a long day. It’s great to hear you had another good experience with our team. We really appreciate the recommendation and would be happy to help again next time.
Chrissy
The three guys that moved me were amazing! Friendly, helpful, courteous and willing to go that extra mile! Two men and a truck! This trip around you can thank these three men! They redeemed your name with us!! I will absolutely recommend Youngstown crew again and again!! Thanks guys! Go OH-
Ann-Marie
Justin and Brandon were absolutely amazing. They were knowledgeable, professional, and efficient. Brandon was part of a team who had packed and moved me before and I requested he move me again. Justin, an18-year veteran with Two Men and a Truck, was one of the best movers I've ever had. They successfully packed and moved me 700 miles across the state lines.
Response
Thank you choosing TWO MEN AND A TRUCK again, Ann-Marie! We appreciate the positive feedback about our team!
Sheila
The guys were on time and did a very good job packing and moving us. Highly recommend
Response
Thank you for the recommendation, Sheila! We love giving our customers the best moving experience!
Steve
While the crew who moved us worked hard, once again the after-move response from management was unsatisfactory. Some items were damaged or broken during the move. More importantly, the initial estimate was poorly prepared due to an inexperienced staff member. Owner refuses to provide any consideration for this lack of competence. Actual fee was nearly $1,000 higher than estimate. Cannot recommend.
Response
Thank you for sharing your feedback. While we’re glad to hear that the crew worked hard during your move, we’re very sorry that your overall experience did not meet expectations.
We sincerely regret the damage to your belongings and, especially, the frustration caused by the difference between your initial estimate and the final cost. We understand how disappointing it is to feel that the estimate was not prepared accurately and that your concerns were not adequately addressed afterward.
Your comments regarding the estimating process and management’s response are important to us. We will use your feedback to help improve the customer experience moving forward.
We appreciate you taking the time to share your concerns and apologize that we were unable to provide the level of service and support you deserved.
We sincerely regret the damage to your belongings and, especially, the frustration caused by the difference between your initial estimate and the final cost. We understand how disappointing it is to feel that the estimate was not prepared accurately and that your concerns were not adequately addressed afterward.
Your comments regarding the estimating process and management’s response are important to us. We will use your feedback to help improve the customer experience moving forward.
We appreciate you taking the time to share your concerns and apologize that we were unable to provide the level of service and support you deserved.
Art
Showed up on time. The men were friendly and helpful, and they were tooled and equipped properly. The move went smoothly and I was satisfied. They were very professional. Thank you for the help!
Dave
Everyone was awesome and made the move go as smoothly as possible. The
Jennifer
Replied quickly to my request for a quote and was able to get the move completed for almost half of the lower end they quoted. The team was friendly and professional during the move.
Karen
I already left a Google review! The service before and moving team were great! Shannon, Matt, and Joshua, were absolutely amazing!! They got right to work, were careful with our furniture and paintings, and packed everything well in their truck and then in our storage unit. They were friendly, polite, and very competent!! The estimate was 5-7 hours and they completed it in 5.
Response
Karen, thank you so much for taking the time to leave another review! We are so glad to hear the team worked hard and did a great job for you! Thank you for your business!
Jace
Ryan and Tavrio were incredible! They deserve a raise!
