Junto con nuestra misión de Moving People Forward® (hacer que las personas avancen) hacia las nuevas etapas que se les presentan en la vida, nos sentimos orgullos de tener un porcentaje de recomendación del 96%. Lo que significa que la mayoría de nuestros clientes nos recomienda a amigos y familiares para sus futuras mudanzas. Conoce lo que nuestros clientes opinan sobre su experiencia al utilizar TWO MEN AND A TRUCK® para sus mudanzas.
Lamentablemente, dado que nuestros clientes han enviado sus opiniones en Inglés y se muestran en su forma original, no es posible visualizarlas en Español.
David
We had two separate moves. 1st from Sioux Falls, SD to Rogers, AR movers Larry/Sam were fabulous. Completed move pull out w/n 4 hours 26’ truck packed full. Requested them specifically for 2nd move told YES they were available but got different. 2nd move slow but rushed had to book a 2nd day told we would get TIME credit but we DID NOT. Feel we were way overcharged,not satisfied
Response
Thank you for taking the time to share your experience with us. I’m so glad to hear that Larry and Sam provided excellent service on your first move from Sioux Falls to Rogers — we’ll be sure to pass along your kind words to them.
I’m truly sorry that your second move didn’t meet your expectations, especially after the positive experience you had the first time. I completely understand your frustration in being told your preferred crew would be assigned, only to receive a different team. After reviewing your file, I discovered that Larry and Sam were unfortunately out of state on another long-distance move at the time, which is why they weren’t available.
Regarding the time credit, we did apply a discounted hourly rate for your second and third moves. Instead of the standard $199/hour, your services were billed at $189/hour — a $10/hour discount that was extended to help offset the additional time and inconvenience.
We genuinely appreciate your feedback and the opportunity to address your concerns. While I regret that the second experience didn’t live up to the first, I hope this explanation helps provide some clarity. Please don’t hesitate to reach out if you have any further questions or concerns — we’re here to help and always strive to make things right.
I’m truly sorry that your second move didn’t meet your expectations, especially after the positive experience you had the first time. I completely understand your frustration in being told your preferred crew would be assigned, only to receive a different team. After reviewing your file, I discovered that Larry and Sam were unfortunately out of state on another long-distance move at the time, which is why they weren’t available.
Regarding the time credit, we did apply a discounted hourly rate for your second and third moves. Instead of the standard $199/hour, your services were billed at $189/hour — a $10/hour discount that was extended to help offset the additional time and inconvenience.
We genuinely appreciate your feedback and the opportunity to address your concerns. While I regret that the second experience didn’t live up to the first, I hope this explanation helps provide some clarity. Please don’t hesitate to reach out if you have any further questions or concerns — we’re here to help and always strive to make things right.
Kylee
Great customer service all around! Made the stress of moving much easier.
Response
Thank you for your feedback! We are happy to hear your team did a great job. Let us know if you need a junk container dropped off or haul away services!
Lynnette
Friendly and timely. Respectful with our items and took great care of
Response
Thank you for your review, Lynnette! We're so glad to hear your move went well!
Mike
The estimate was easy to obtain and was straightforward and easy to understand. The team followed up to let me know that the move was on schedule. The movers were professional and focused on not only moving the piano and chair, but also on ensuring that there was no damage to my property. They were uber nice. I heartily recommend your service, and these gentlemen in particular.
Response
Hello Mike, Thank you for taking the time to share your recent experience with us! We are so happy our team could help make your moving day less stressful. Have a great day!
Kate
Ricardo and Alex were great, and the process was a breeze. Thanks a ton!
Brad
Very Professional - Prompt Service - Will Recommend to others - Will use in the future
Response
Thank you, Brad, for your kind words. We greatly appreciate you thinking of us to help you with your move. If there is anything else we can do for you, please let us know.
Anthony
These guys were great. On time, quick, and very accommodating. Couldn’t be more pleased!
Response
Anthony, thank you for your generous review and for choosing your Movers Who Care®!
Doris
The movers were very efficient and professional. I was pleased with their service.
Response
Thank you so much, Doris! We hope to see you again in the future!
Meredith
Sending a different team for the second day of our move was a disaster. Also the team seemed to decide at 2:30pn that they were done leaving us with a garage to clear out our self we had to hire an additional truck to move the last items. Our bed was damaged and 2 very important boxes were lost.
Emily
Both times we have used two men and a truck in the North Carolina area we have had wonderful professional service. They were on time and very quick to get the job done. I will absolutely use them in the future.
Response
Great! Thank you for choosing Two Men and a Truck!
