Junto con nuestra misión de Moving People Forward® (hacer que las personas avancen) hacia las nuevas etapas que se les presentan en la vida, nos sentimos orgullos de tener un porcentaje de recomendación del 96%. Lo que significa que la mayoría de nuestros clientes nos recomienda a amigos y familiares para sus futuras mudanzas. Conoce lo que nuestros clientes opinan sobre su experiencia al utilizar TWO MEN AND A TRUCK® para sus mudanzas.
Lamentablemente, dado que nuestros clientes han enviado sus opiniones en Inglés y se muestran en su forma original, no es posible visualizarlas en Español.
Nanita
Amazing, very very respectful, fast moving from start to finish. And the price was manageable,
Thank you for a stress free day.
Thank you for a stress free day.
Kim
Usually your guys are very careful with furniture during moves, wrapping it in Saran Wrap and using blankets. These guys did not use much protection or care when moving the furniture this time and one piece was damaged. Although the move did go quickly.
Response
Kim, thank you for your feedback. We're sorry to hear about your disappointing experience with your moving team. Being a return customer of ours, you know this is not how we normally operate. We sincerely apologize on behalf of the movers and the service provided by them. Rest assured, your feedback will be shared with our team.
Please be on the look out for an email from our office manager who will be sending a damage claim form for your completion. Once we receive the completed claim form, our claims team will commence processing your claim immediately. In the meantime, should you have any questions, or wish to discuss this matter further, please contact our offices at 813-988-7388. Thank you once again for informing us of your experience. Have a great day.
Please be on the look out for an email from our office manager who will be sending a damage claim form for your completion. Once we receive the completed claim form, our claims team will commence processing your claim immediately. In the meantime, should you have any questions, or wish to discuss this matter further, please contact our offices at 813-988-7388. Thank you once again for informing us of your experience. Have a great day.
Kari
Marcus and Elijah are awesome. They were efficient, friendly, and hard-working. I'm amazed at how much they were able to move in such a short time! They stayed professional and positive even when the schedule got shifted a bit (beyond any of our control). I would absolutely work with this company again. Thank you!
Jean
Antonio and Shane are personable, strong movers but not well prepared!
*They didn’t have the right size bag to cover my mattress. I was horrified when they wrapped a moving blanket around one end with plastic wrap to hold it in place!!! I am asthmatic!
*They didn’t secure my rolling island. It got dented and shelves were askew. It’s damaged!
*They ran out of gas in the 3.3 mi. drive to my condo
*They didn’t have the right size bag to cover my mattress. I was horrified when they wrapped a moving blanket around one end with plastic wrap to hold it in place!!! I am asthmatic!
*They didn’t secure my rolling island. It got dented and shelves were askew. It’s damaged!
*They ran out of gas in the 3.3 mi. drive to my condo
Michael
The crew were great. They work hard and fast. Very friendly and polite. I give them an A+
Response
Thank you so much for the positive review! We are thrilled to hear you had a great experience. We really appreciate you using TWO MEN AND A TRUCK® Volusia County!
Barbara
I was so pleased with the service that we got. My husband passed away and you were able to move me back from our assisted living apartment to our home. It was done in 3 days. Avery and Reese moved us and they were wonderful. They made sure everything was back where it needed to be before they left. I always highly recommend Two Men and a Truck. Thank you
Response
Thank you so much for sharing your experience with us. We’re truly sorry for your loss, and we’re grateful that Avery and Rease were able to make this transition a little easier for you. It means a lot to know that they took such care to ensure everything was just right in your home. We deeply appreciate your kind words and recommendation.
Kelly
The movers we had were phenomenal and efficient! Highly recommend this crew!
James
Great work by the team that showed up and moved stuff for us. The communication with us by office staff before the actual team was assigned could have been better. The move was supposed to start at 10 am though later start was possible. In that situation, the office staff should give you an update starting at 10 regarding ETA, the customer should not have to keep calling every half hour to inquir
Response
Hi James, thank you for your feedback! We’re glad to hear the moving team did a great job for you. We also appreciate your comments about communication and will be reviewing this internally to ensure we provide clearer updates in the future. Your input helps us improve, and we hope to serve you even better next time.
Steve
The folks on the phone were professional and knowledgeable, the movers were quick and efficient, the process was smooth and easy. This made a horrible moving process into one of the best decisions I have ever made. Caleb, Dylan, and William are the best!
Abrianna
The guys were amazing very nice and very helpful they did a great job.
