Every move is different, but the questions? Those tend to follow a pattern. Over the years, our Durham team has heard just about everything — from "how do you wrap a chandelier?" to "what if my closing falls through?" We put together this guide to answer the things people most want to know before they book a moving company in Durham, so nothing catches them off guard.
1. What does it typically cost to hire movers in Durham?
Most local moves in Durham fall somewhere between $300 and $1,500, though your final price depends on the size of your home, how many movers your job calls for, and how long everything takes. TWO MEN AND A TRUCK® will put together a free, no-pressure estimate before you commit — no guessing, no sticker shock on moving day.
2. Will I be charged for the time it takes movers to get to my home?
Yes — like most professional movers in Durham, we include a travel fee that accounts for drive time to your home and back to our location. This is spelled out clearly in your estimate from the start, so there's nothing tucked in the fine print.
3. Are weekend or month-end moves more expensive?
They can be — and they fill up faster, too. In Durham, the end of the month and weekends are our busiest windows. If you have some flexibility in your schedule, a mid-week or mid-month move tends to offer more availability. Either way, booking 2–4 weeks out gives you the best chance of getting the date you want.
4. How early should I lock in my moving date?
For Durham moves, we generally recommend booking at least 2–4 weeks ahead. Spring and summer are our busiest seasons, and month-end dates disappear fast. If something comes up last minute, reach out to your local Durham team — we'll do what we can to make it work.
5. What's included when I book a standard move with TWO MEN AND A TRUCK® in Durham?
Every standard move includes a two-person trained crew, a moving truck, and all the equipment needed to protect and transport your things — furniture pads, stretch wrap, dollies, and more. We load, haul, and unload, then place your items in whatever rooms you specify at your new place.
6. Does TWO MEN AND A TRUCK pack for me, or do I have to do it myself?
We do the packing too — no need to spend your weekend wrapping dishes in newspaper. Our Durham team offers full packing and unpacking services using quality materials. You can add it to your move or book packing as a separate service if that's all you need.
7. Can I get boxes and packing supplies through TWO MEN AND A TRUCK?
Absolutely. We carry boxes in all shapes and sizes, plus packing paper, tape, bubble wrap, and specialty boxes made for things like dishes, mirrors, and hanging clothes. Just ask when you get your estimate, and we'll get the right supplies lined up for your move.
8. Do your Durham movers handle specialty items like pianos or large safes?
Yes, and we appreciate it when customers tell us upfront. Items like pianos, gun safes, antiques, and oversized furniture may need extra equipment or an additional team member. Let us know at booking, and we'll come to your Durham home fully prepared.
9. What if my closing gets pushed back and my move date needs to change?
It happens more often than you'd think — don't stress. Let your local TWO MEN AND A TRUCK team know as soon as possible, and we'll work with you to find the next available date. We ask that you review the rescheduling terms at booking so you know what to expect.
10. How do your movers protect my floors and walls during a move?
Our Durham crews bring floor runners, door frame protectors, furniture pads, and stretch wrap on every job. We live by what we call the Grandma Rule — if we wouldn't do it in Grandma's house, we won't do it in yours.
11. What happens if something gets damaged during my move?
We are fully licensed and insured in North Carolina. If anything is damaged, we follow a structured claims process to make it right. We also offer multiple protection and valuation options at the time of booking — ask your local move coordinator to walk you through your choices before moving day arrives.
12. Do you offer storage if my new Durham home isn't ready when I move out?
Yes — we offer short-term storage for situations where your new home needs a little more time. Our storage is secure and climate-controlled. Ask about availability and pricing when you schedule your move. Please note that our storage is considered Storage-In-Transit (S-I-T), which means it's designed for temporary needs while you're in transition.
