Reseñas
Caroline
Did not complete job as asked. I took them thru the house and showed them what was to be done. They did not move all boxes from first floor to lower level as instructed. They did not move chairs from guest bedroom to lower level as instructed. The placement of heavy furniture blocked access to all internet and other control panels and I had to have someone else move them for access. Boxes are scattered and not set or placed in any order. Din8ng ro9m rug and table were not centered so I have to hire someone else t do the rest of the job. I had to leave becaus3 my husband is in ICU but they pay assured me they knew what was to be done. I even had a friend stayso they could finish the job. But they were really nice guys and worked hard at what they did accomplish.
Response
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<div>Hi Caroline, <br/>We apologize for the miscommunication that occurred during your move regarding placement of your belongings. While we do prefer that customers are present during the entirety of their moves, we understand in circumstances such as yours there may be more pressing matters to attend too. We encourage you to reach out to our office at 434-284-8500 to discuss your concerns further and to address any additional questions you may have. Again, our apologies and thank you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Caroline, <br/>We apologize for the miscommunication that occurred during your move regarding placement of your belongings. While we do prefer that customers are present during the entirety of their moves, we understand in circumstances such as yours there may be more pressing matters to attend too. We encourage you to reach out to our office at 434-284-8500 to discuss your concerns further and to address any additional questions you may have. Again, our apologies and thank you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Tina
They arrived when they said they would and were professional and nice. I had them move furniture within my house. This is the third time I have used their services and each time was a positive experience which is why I am a repeat customer.
Tina
Dashean, Devin, and Demarco were great to work with. They went the extra mile to make the move go smoothly.
Barbara
Three young men were very helpful and right to work. Took great care of my property
Mike
Codey,charles and demarco did an excellent job. We're very pleased with thier work and how quickly they got our stuff moved from storage to our house. Very professional. They were on time also which is very rare these day. Would highly recommend to anyone looking for an resonable rate and professional team.
Frank
Office set up my appointment last minute for me.
Crew was quick, careful and on time. The amount of furniture they moved in just a couple of hours was outstanding.
The crew made the move fun with their attitudes. I would definitely use them again. And if I do need them I hope I get the same crew. Awesome group of guys.
Crew was quick, careful and on time. The amount of furniture they moved in just a couple of hours was outstanding.
The crew made the move fun with their attitudes. I would definitely use them again. And if I do need them I hope I get the same crew. Awesome group of guys.
Jehu
The Team and the office were good. 3 items keep it from being excellent. 1- The team left several piles of items at the old location that they were supposed to take. I had to rent a U-haul van and take the rest a few days later. 2- I pointed out 3 items that I had that were especially valuable antiques. One was a chair -they managed to crack one of the arms-it can be repaired but if handled properly they would not have damaged it. 3- Idea of charging from the time they leave the office is ridiculous. Charge when they arrive at the site of the move-why should the client be responsible if they are slow/get lost/stop for coffee etc. The team was actually good and worked very hard aside from these issues.
Dane
Everybody made the move excellent. I will be calling again when it’s time to move once more.
Karen
It's never fun to move but the crew I got actually made it enjoyable. Strong, friendly, funny and hard working are the few traits that come to mind. The prices are market fair but it's never about price alone. We had things already boxed and they blew through the 180 boxes in no time. As it happened we had SIX times the amount of boxes we originally thought we'd be moving to storage and they handled it with ease. We gladly paid for the extra time. They managed to get all the boxes in my 10x10 in addition to the things that were already there.
Thank you Devin, Jonathan, & Charles for a really fun few hours!
Thank you Devin, Jonathan, & Charles for a really fun few hours!
Peg
Radio commercial stated out of state delivery!! Perfect!! Friends in other states gave questionable reviews of OTHER CO.BUT I AM OVER THE MOON WITH THE CHARLOTTESVILLE FRANCHISE. Would do it all over again if DeShawn and David were on point. Thanks for asking! P C and KG
