Reseñas
Catie
They were wonderful and made the experience of moving easy.
Joshua
Everyone got accomplished what we needed done and were done in a timely manner.
Jennifer
Our moving team was very enthusiastic and did great on our move. They suffered a popped tire on the way to the drop-off but amazingly nothing was broken when they were able to make it to us the next day. They even moved our items from the damaged truck to a new truck, at no cost to us so that they could complete our move as quickly and safely as possible. We couldn't have done the move without them!
Sherilyn
Hi, my movers were good. They dinged a few walls that we have taken pictures of that we will send in. Also, those guys put in long days, I would suggest to them for them to bring their lunches and waters, and eat as they go. I ran down and got my guys pizza, but it was kind of a pain
Patricia
Everyone on the moving team was fast and efficient. They were so cheerful that they were dancing and singing to the music they brought. They provided and entertaining floor show while packing and wrapping the furniture.
David
Damages to leather sofa rendered it to throw-away status. Haven’t heard from you on compensation.
Nicolle
The 1st time I used 2 men & a truck, they were quick, good timing, and no complaints. This time, the estimate was very high so I called and Shamra said not to worry it was just a guesstimate from the computer. I lived in a basement, no appliances, should be 3-4 hours max. She said they would send 3 guys to make it go quicker. When they arrived, they told me how rude their first customer was and how fast they had to work. One complained it was his last day because he didn't get enough hours. They had a big truck and plenty of room. When it got close to the end of my guesstimated time they said the rest of my things wouldn't fit because they wanted to be careful with my things already loaded. My screen door was removed to unload things easier and the hinges are gone. Poor planning & service.
Response
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<div>Hi Nicolle, thank you for taking your time to provide your feedback. As you know from your previous experience, this isn't the norm at TWO MEN AND A TRUCK and we apologize to hear about your recent move. Our location manager will be contacting you to discuss this further. Also, we'll be addressing your comments with the team who moved you to ensure this does not happen again on future moves. We appreciate your business and hope we earn your trust again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Nicolle, thank you for taking your time to provide your feedback. As you know from your previous experience, this isn't the norm at TWO MEN AND A TRUCK and we apologize to hear about your recent move. Our location manager will be contacting you to discuss this further. Also, we'll be addressing your comments with the team who moved you to ensure this does not happen again on future moves. We appreciate your business and hope we earn your trust again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Robert
The company was always friendly, professional, efficient, and the movers never took a break. They stayed with the task at hand and were very careful with all my household items and furniture. The overall experienced from start to finish was excellent. I would highly recommend their services to everyone. Cudos
Mary Ann
Furniture moved from inside home to the garage. Movers did not place items as discussed by owner before hand; was therefore necessary to rearrange things during earlier portion of move. It was up to owner to direct placement of furniture so as to maximize storage space.
Response
<div class="bv-review-response-container">
<div>Hi Mary Ann, thank you for providing your feedback. Our company goes to great lengths to provide excellent customer service and unfortunately, it sounds as though our team missed the mark on your move. We take your feedback very seriously and have addressed your concerns with our movers. We apologize for your experience and welcome the opportunity to discuss this matter further. Please contact our office at your convenience. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<!--[if ReviewResponse]><![endif]-->
<div>Hi Mary Ann, thank you for providing your feedback. Our company goes to great lengths to provide excellent customer service and unfortunately, it sounds as though our team missed the mark on your move. We take your feedback very seriously and have addressed your concerns with our movers. We apologize for your experience and welcome the opportunity to discuss this matter further. Please contact our office at your convenience. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Daniel
We were under pressure to move my mothers furnishings in a short period from her retirement home. We called around and could not find any movers to fit us in, when we called "Two Men And a Truck" their staff worked us into their schedule. To our supprise they sent "Five Men And a Truck" and had all of my mothers furnishings loaded quickly and professionally. We will use their services again.
Dan
Dan
