Reseñas
Tristan
Was told when by management that paid timer starts when they show up to apartment, movers showed up and started timer at store and didn’t end till they returned to store so got charged an extra hour, management said it was a mistake on their end and still charged me, they also pressured my wife (single female) when she was alone for a tip
Response
Thank you for your feedback, Tristan. We're sorry to hear about your experience and understand your frustration regarding the billing and the interaction surrounding the tip. This is not the level of service we strive to provide, and we appreciate you bringing these concerns to our attention. We will share your feedback with our management team for review as we work to improve. Thank you for taking the time to let us know about your experience.
Susan
Jonah and Patrick were excellent. Courteous, efficient, careful with items, and very professional. Thank you
Response
Thank you, Susan, for your kind review! We're delighted to hear Jonah and Patrick provided courteous, efficient, and professional service while taking great care of your belongings. We'll be sure to share your compliments with them. Thank you for choosing TWO MEN AND A TRUCK!
Karen
Yet again, great service, on time, friendly and fast.
Response
Thank you, Karen! We're so happy to hear you had another great experience with our team. Your continued trust means a lot to us, and we appreciate your kind words. Thank you for choosing TWO MEN AND A TRUCK!
Jim
Rock and Joseph were excellent. They were very careful with packing and moving my belongings. They were very professional and pleasant to work with. I highly recommend them if you have any moving in your future.
Response
Thank you, Jim, for your wonderful recommendation! We're so glad to hear Rock and Joseph provided careful, professional, and friendly service throughout your move. We'll be sure to share your kind words with them. Thank you for choosing TWO MEN AND A TRUCK!
Tanner
Your guys got to business and didn't stop. Nice and professional. Thank you.
Response
Thank you, Tanner! We’re glad to hear our team got right to work and provided the professional service you expected. We truly appreciate your kind words and thank you for choosing us!
Tricia
Quick, efficient, and courteous!
Response
Thank you, Tricia! We’re so happy to hear our team was quick, efficient, and courteous. We truly appreciate your kind words and thank you for choosing us!
Linda
Several of my items were damaged. And the shades in my new home were damaged when the movers pushed Furniture up against the honeycomb shades.
It’s not very clear how to make a claim.
It’s not very clear how to make a claim.
Response
Linda, thank you for your feedback. We’re very sorry to hear some of your items and shades were damaged during your move. We understand how frustrating that can be, and we appreciate you bringing it to our attention. Please reach out to our team directly so we can help guide you through the claims process and work toward a resolution.
Margaret
Eric and DJ were amazing! Professional, cheerful, speedy, careful, accommodating and all around wonderful to work with. A 5 star rating is not high enough! Highly recommend 2 Men and a Truck, and especially Eric and DJ!
Response
Thank you so much, Margaret! We’re thrilled to hear Eric and DJ made such a great impression. Professional, careful, and cheerful service is exactly what we strive for, and your kind words mean the world to our team. We truly appreciate your recommendation!
DEDE
This was the first time I used your company. I was so impressed with the way the entire process went. Tim and Kyle were wonderful! They were fast, efficient, and careful with our items. We were so happy with the ease of the move!! THANK YOU!!
Response
Thank you, Dede! We’re so glad your first experience with us was such a positive one. Tim and Kyle will be thrilled to hear your kind words, and we’re happy we could help make your move easy and stress-free!
PATRICIA
Kris and Aiden were wonderful! They were polite and very careful and helpful. My move from Texas to Tennessee was smooth and everything arrived in perfect condition. Kris and Aiden are the best!!
Response
Thank you, Patricia! We’re so glad Kris and Aiden made your move from Texas to Tennessee smooth and stress-free. It’s wonderful to hear everything arrived safely, and we truly appreciate your kind words!
