Reseñas
Megan
Nicco and Trell were nice and I appreciated their work, but they chipped the paint to my doorframe and didn’t tell me. I discovered it shortly after they left. It was misleading of them to have me sign any documents knowing they chipped my doorframe.
Don
The entire experience was exceptional starting with Sabrina. She was very pleasant on the phone and obviously knew her job well.
The movers, Brian and Issac, were equally exceptional. Both were pleasant, good communicators, and hard workers. They were very careful with the furnishings and they obviously wanted to please us with their work.
Each of them represented 2 Men and a Truck very well!
The movers, Brian and Issac, were equally exceptional. Both were pleasant, good communicators, and hard workers. They were very careful with the furnishings and they obviously wanted to please us with their work.
Each of them represented 2 Men and a Truck very well!
Jacki
Very professional company with great communication and staff. Entire dealings with office staff were friendly, informative and professional. My dealings with the movers were the same way. They were also very careful with my items, protecting then with blankets and wrap all along the way. They had very courteous manners every time they spoke. I will hire them again! Pearland office is awesome!
Blake
My stuff got to the new place intact but boxes where crushed. Things marked as glass or breakable where under heavy boxes being crushed. The guys took lots of little breaks drawing out the time. Also had to move some of my own stuff do to one of them having back issues. My stuff was all okay just seemed like a lot of money for mediocre proformance.
art
Moving crew were good guys that just lacked a lot of execution. 60 inch television destroyed, 2 month old refrigerator drop and parts on it shattered. Hole in a couch. Dining room table scratched up. $5,000 surround sound speakers look like they were just tossed on the truck. Treadmill dropped and some parts broken on it. Just poor execution with a lot of things.
Response
We sincerely apologize for the distressing experience you had during your move. Your feedback is deeply concerning to us, and we're truly sorry for the damages and lack of proper handling you've described. This is not the level of service we strive to provide, and we're taking your concerns seriously. We're actively looking into what went wrong with the execution of your move and will take the necessary steps to prevent similar issues in the future. We understand the value of your belongings and the importance of their safe transport. We're committed to addressing the damages you've listed and finding a suitable resolution for each item. Your feedback is instrumental in our improvement process, and we're grateful for bringing these matters to our attention. Please reach out to us directly so we can work towards making things right. We deeply apologize for the inconvenience you've faced and appreciate your patience as we address the situation.
nancy
Your team was very professional! They were very careful with all of our furniture!
Niko and his team were great!!
What we liked the most was that
The team worked very well together!! They came in and assist the home before they started moving the items.
Niko made sure his team had a game plan!! Thank you so ! I will use and recommend your company again!!
Niko and his team were great!!
What we liked the most was that
The team worked very well together!! They came in and assist the home before they started moving the items.
Niko made sure his team had a game plan!! Thank you so ! I will use and recommend your company again!!
Response
Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with our team, especially with Niko and his crew. Our commitment to professionalism and careful handling is of the utmost importance, and we're glad we could meet your expectations. It's fantastic to know that you appreciated the teamwork and the efficient approach of our crew. We believe in creating a smooth moving process from start to finish. Niko's leadership and game plan are essential in ensuring a successful move. We're grateful for your trust in our services and your plan to use and recommend our company again. If you ever need assistance in the future, don't hesitate to reach out. Thank you for choosing Two Men and a Truck
Josabet
Great team! Would definitely recommend and use again for our next move!
Response
Thank you for your kind words! We're delighted to hear that you had a positive experience with our team. We appreciate your recommendation and are thrilled to know that you would choose us for your next move. We're here to provide you with the same excellent service whenever you need it. If you have any questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Merchynt, and we look forward to serving you again!
rebecca
Alexander & Iziah were fantastic. They were hard workers and very courteous.
Response
Hi there! We're delighted to hear that Alexander and Iziah provided you with a fantastic moving experience. Their dedication to hard work and courtesy is what we aim for in our team. We're glad you had a positive experience with us, and we're here to assist you whenever you need moving services in the future. If you have any further questions or need assistance, please feel free to get in touch. Thank you for choosing Merchynt, and we look forward to serving you again!
Omar
All i will say the service was AMAZING!! Trey and Adrian did absolutely an amazing job. Very professional and they absolutely got the job done as fast as they can. I want to recommend this service to everyone out there.
Response
Thank you for your enthusiastic review! We're thrilled to hear that you found our service AMAZING! Trey and Adrian are dedicated to providing professional and efficient service, and we're glad that they met your expectations. Getting the job done quickly while maintaining quality is always our goal. We truly appreciate your recommendation and your intention to share your positive experience with others. If you have any questions or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing Two Men and a Truck, and we look forward to the opportunity to serve you again!
Sandra
Sabrina did an outstanding job coordinating our move. Nick, our head guy on the trucks coordinated very well. Had the guys working as quickly as possible. Moving team did a good job. All seem to care about our move would definitely recommend to others. Thanks.
Response
Thank you for your positive feedback! We're thrilled to hear that your moving experience was outstanding. Sabrina's excellent coordination and Nick's effective leadership contributed to a successful move. We're pleased that the team worked efficiently to get the job done quickly. It's great to know that our moving team cared about your move and provided good service. Your recommendation means a lot to us, and we truly appreciate your trust in our services. If you ever need assistance in the future or have any further feedback, please don't hesitate to reach out. Thank you for choosing Two Men and a Truck, and we look forward to the opportunity to serve you or your referrals again!
