Reseñas

11/09/2019

Jim

out of 5 stars
We both thought the team was INCREDIBLE. The individual that gave us the quote (the actual was very close to the quote) was on time and very quick and clear. The team of four that showed up for the move worked VERY hard from the time they got there to the time they left and they were very courteous. They did an amazing job of moving our stuff and were very resourceful with some issues moving in (as to be expected in moving to a smaller house). We are moving back after our house is remodeled and we will DEFINITELY use you guys to move us back in. It could not have been a more positive experience!
Response
Our team thinks you're INCREDIBLE and thanks you for the review! We're thrilled to hear our that our team did such a great job and we look forward to helping you move back in!
11/07/2019

Ian

out of 5 stars
Everything went really smooth and am overall very happy with how it went. Will probably use y’all again. Only one hiccup, they didn’t tie down one of the dollies or whatever and it fell over and took a chunk of wood out of the corner of my desk even though the desk was covered and wrapped in a moving blanket. It’s not the end of the world, but it was an unfortunate accident.
11/05/2019

Donald

out of 5 stars
They did serious damage to a piece we’ve moved four previous times without a problem. An antique piece that comes apart. They tried to move it without taking it apart. We’re now waiting to see if the company can repair it.
11/04/2019

Patty

out of 5 stars
The 2 men that came to move 4 pieces of furniture upstairs were very friendly, but poor workers. They banged up the furniture and the stairway, walls, etc. They were done in minutes...very rushed. They lacked communication skills amongst themselves for moving the furniture. Past workers communicated well and did an excellent job moving furniture. After the fact 2 men and a truck sent someone out to make repairs to my walls and railings that were damaged. I don't know whether I'll use their services again.
Response
Thank you for sharing your thoughts with us, we use feedback like yours to improve as a company. We're sorry to hear about your experience with our team, we strive to make every move a stress-free experience for our customers. Please give us a call at your earliest convenience, our number is 972-382-6851.
10/18/2019

Virginia

out of 5 stars
the move was quoted 3-5 hours; it lasted from 0930-630p; they did break an end table
but besides that it was great
09/16/2019

Michelle

out of 5 stars
The movers were easy to work with amd clearly have had experience moving a variety of items. We had items to move to our apartment and storage unit and they were very accommodating getting everything where they needed to be.

On a side note, one of the movers need a cigarette break, and "got lost" in the apartment complex. To hide his buts he took one of my dish rags to wrap it up. Take a break if you need to, but don't take use peoples property to dispose of it.
Overall great experience, this was just one minor irritation.
09/09/2019

Veronica

out of 5 stars
They didn't seem like they were new and inexperienced and my sewing machine arm was broken in the process and no one said anythingor offered to have a new one installed on it. It was a hot day and the machines were heavy and we all helped them move everything
09/01/2019

Emily

out of 5 stars
Showed up & delivered late. Packed truck poorly so load shifted. Broke my most valuable China cabinet, ripped linen lamp shades, broke antique lamp, scratched several pieces of furniture, spilled one tool box everywhere. I haven't been able to unpack my crystal to see if it's ok, cause the company hasn't contacted me about claim and repairs on china cabinet. When I showed them the deep rubs and scratches on furniture, I was told they were already there. I moved before in the exact same size truck to Texas & that company moved ALL my stuff without one scratch! Your guys left a ton of stuff behind, saying there wasn't enough room even though I got rid of an entire bedroom full of furniture for this move. I am SO upset with the way my belongings were handled! Seems like no one cares!
Response
We're sorry that we did not meet your expectations. We know that a manager has reached out to you but if you have any questions, comments, or concerns in the meantime, please feel free to reach out to us directly at 972.479.1995. We hope you have a great day.