Reseñas
Tomas
The overall service was great except for booking the appointment. Part of it was my fault because I didn’t thoroughly read the email. But I assumed when I got the estimate that the appointment was booked. Someone should have followed up to see if I still wanted the appointment. I booked the date and time and assumed it was set. I missed the part in email that stated you needed a credit card I was doing this from California and had lots to do to get to Texas. I showed up at my storage early for 8am appt. at 8:05am nobody showed up. I called & found out that appt wasn’t confirmed. I assumed appt was confirmed but someone from your office should have followed up. They were able to get someone out an hour later but it would have been a mess if they weren’t available. Someone should have call
Response
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<div>Hello Tomas, and thank you for bringing your issue to our attention. We do send out a lot of estimates, and our customer service team will call to follow up when time and availability permits. We do appreciate your business and we're glad you had a five-star experience. Thank you!</div>
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<div>Hello Tomas, and thank you for bringing your issue to our attention. We do send out a lot of estimates, and our customer service team will call to follow up when time and availability permits. We do appreciate your business and we're glad you had a five-star experience. Thank you!</div>
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Greg
This was the least stressful moving experience ever. Courteous, careful & conscientious. Don't think twice about hiring Clayton & his team!
Response
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<div>Greg, we appreciate your business and thank you for choosing TWO MEN AND A TRUCK Fort Worth. It's always our goal to remove stress from the moving process, so we're glad you are happy with the moving services we provided to you. Best of luck!</div>
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<div>Greg, we appreciate your business and thank you for choosing TWO MEN AND A TRUCK Fort Worth. It's always our goal to remove stress from the moving process, so we're glad you are happy with the moving services we provided to you. Best of luck!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Pat
Devin and Jared were great, efficient. Definitely the best moving experience I’ve had recently and I have been through a bunch.
Both guys greeted my wife and I with a smile and worked efficiently.
Thanks Devin and Jared! Appreciate it!
Both guys greeted my wife and I with a smile and worked efficiently.
Thanks Devin and Jared! Appreciate it!
Response
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<div>Thank you so much Pat for the amazing review! We're glad we were able to make moving day a positive experience for both of you!</div>
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<div>Thank you so much Pat for the amazing review! We're glad we were able to make moving day a positive experience for both of you!</div>
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Barbara
They were courteous and helpful. I am disabled and was not able to help at all. They took excellent care of my things.
Response
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<div>Thank you Barbara for trusting us with your move. We understand that sometimes a little extra help is needed, and that's why we're known as the "Movers Who Care". We wish you all the best!</div>
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<div>Thank you Barbara for trusting us with your move. We understand that sometimes a little extra help is needed, and that's why we're known as the "Movers Who Care". We wish you all the best!</div>
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Owen
Perhaps offer a second stop on the online quote builder.
Amy
I needed a heavy and large 10’ table moved from downstairs to upstairs. They did an excellent job of protecting my freshly painted walls. Then they assembled the legs back on the table and set it exactly where I wanted it. They worked quickly
Response
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<div>Hi Amy! We are known as the "Movers Who Care" and we truly live by that every day. Thank you for choosing TWO MEN AND A TRUCK - we hope to work with you again.</div>
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<div>Hi Amy! We are known as the "Movers Who Care" and we truly live by that every day. Thank you for choosing TWO MEN AND A TRUCK - we hope to work with you again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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karen
The two young men,Trey and Roger, were excellent with our move. They both had great friendly attitudes,which made the moving experience enjoyable. I would definitely recommend this company to anyone who needs professional movers.We will be buying a new house later this year and I am definitely going to use this company again.
Response
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<div>Karen, thank you so much for sharing your experience! We appreciate your business and look forward to working with you again.</div>
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<div>Karen, thank you so much for sharing your experience! We appreciate your business and look forward to working with you again.</div>
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Rebecca
We were very pleased with our move. Clayton and Dominick were great to work with and a great attitude. They went above and beyond to exceed our expectations.
Response
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<div>Thank you so much Rebecca for your 5-star rating and review! We enjoyed working with you too!</div>
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<div>Thank you so much Rebecca for your 5-star rating and review! We enjoyed working with you too!</div>
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mark
The moving team kept us informed, they were efficient and very helpful. No loafers in the bunch!
Response
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<div>Thank you so much Mark for the 5 star review! Our guys work really hard, and we're proud of them!</div>
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<div>Thank you so much Mark for the 5 star review! Our guys work really hard, and we're proud of them!</div>
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BRITTANY
Joseph and Micah were amazing!!! They took care of my things and treated me kindly and were very very fun to be around. So thankful for both of them!!
Response
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<div>Brittany, thank you for the 5-star rating and review! One of our core values is "Be your best and have fun" and all our guys really live by that. We're glad you had a great moving experience, and thankful for your business.</div>
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<div>Brittany, thank you for the 5-star rating and review! One of our core values is "Be your best and have fun" and all our guys really live by that. We're glad you had a great moving experience, and thankful for your business.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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