Reseñas
Stephen
Information from the online submission was not carried over to emails with the office team.
Response
Hello Stephen, thank you for bringing this to our attention. We are so sorry that they weren't properly prepared for your recent move. We will take your feedback and handle this accordingly. If you would like to discuss this further, please call our office at (865) 330-0003.
Susie
Our moving team was great! Super-friendly, helpful, efficient and respectful. Thank you!
Response
Hello Susie, thank you for your review. I am glad our movers represented what a wonderful professional moving service TWO MEN AND A TRUCK® is. These men are always up to the task! Our movers are always very courteous and hard working.
April
You guys were exceptional! Everyone was extremely helpful from the office staff to the movers. So polite and attentive. Worked fast and effecient. I would definitely recommend and will be using you guys again! Thank you so much!
Response
Hi April, we hope you are enjoying your new place. TWO MEN AND A TRUCK is glad that they were able to help move your furniture into the house. Thank you for making us your #1 Knoxville Mover!
David
Cynthia at the home base / office was great helping me schedule.
Also, the two guys that arrived were very professional and polite. They did a great job.
Also, the two guys that arrived were very professional and polite. They did a great job.
Response
David, we are so happy to hear that you had a wonderful experience with our company moving you into your new house. Our movers and CSR Cynthia know how stressful moving can be. We pride ourselves in ensuring quality customer service and upholding our core values. We appreciate your feedback on our efficient movers and caring staff!
Leonard
The whole experience was perfect. Layla worked with me to set it all up even when I needed to change an item. The moving team was amazing as they were personable and efficient. Definitely using the company again
Response
Thanks for leaving a review Leonard! All of our movers and drivers go through extensive training to ensure they are able to move you safely. We will let our customer service representative Layla know what a wonderful job she did for you.
Vanda
I am very happy to say that my experience was great! The two men were the best I have ever experienced, they were very professional and made sure that they protected my furniture. I would recommend Two Men and a Truck. Thank you so much for your service.
Response
Thank you, Vanda, at TWO MEN AND A TRUCK we strive to exceed our customers' expectations. Happy customers like YOU are why we have a 96% referral rate! We will let your movers know what a wonderful job they did moving your belongings in that heat at today's team meeting.
Jo
Martin and Travis were very professional and did a great job with moving my Mother’s furniture, etc. out of her Assisted Living after she passed away last month.
I appreciate them handling her furniture with great care and will absolutely request them for future jobs. Thank you
I appreciate them handling her furniture with great care and will absolutely request them for future jobs. Thank you
Response
Thanks for leaving us a review Jo, I know it wasn't easy for you moving your mother's furniture out of her assisted living facility after she passed away. We will keep you in our thoughts at this time. It's always great to hear what a great job our movers Martin and Travis do. We will let them know how impressed you were with their work.
Kimberly
Cynthia was a hoot to work with! Just a pleasure! And Jon and Chris were very patient and kind. Super helpful!
Response
Thanks for your 5-star review Kimberly. We're happy to hear what a wonderful job our customer service rep Cynthia and movers - Jon and Chris. Our team strives to give a stress-free home moving experience. TWO MEN AND A TRUCK wants to exceed expectations in value and satisfaction. We are looking forward to helping you move again here soon!
Kathy
The team of movers was very professional. They asked all the right questions and we're always polite and respectful.
Response
Thanks for leaving a review about how accommodating TWO MEN AND A TRUCK was to move your mom's furniture, Kathy! We have a great team of movers and drivers here in Knoxville. I'm sure your movers appreciated your praise at our team meeting.
Tim
Crew was very attentive to my requests and placement of all items moved. Everyone was courteous and friendly. Made me feel like we were all family. In this case, that’s a good thing.
Response
Hello Tim, we are so happy to hear about your pleasant experience with our mover! It is always our main priority that our customers have an amazing experience with our company. Our movers know how stressful moving can be and we always strive to ease their worries during such difficult times.
