Reseñas

07/27/2018

Daniel

4 out of 5 stars
First, I have my own business and understand the aspects and difficulties of running a successful business. With saying that, every aspect of the team and move was amazing. From Sarah to the team that moved me was AMAZING!! They are truly an asset to your company. I wish I could say the same for the sales manager. Very discouraging to cancel a move less than 2 hours before closing. He alone came very close to losing a lifetime customer of your company.
Thank you to the rest of the team. You guys are the best!!
Response
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<div>Daniel, we are so pleased to hear that every aspect of your team and your move was amazing. We are so sorry to hear of your frustration and can assure you we always try to make up for our mistakes. We strive to always exceed our customers&#39; expectations and provide top-notch service.</div>
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07/27/2018

Jeff

5 out of 5 stars
I have never used a moving company before but I didn't feel like I could move without outside help. The office staff was so nice and helpful through the whole process. The moving team of four were Austin, Chris, Jaleel, and Craig (Mac), we're great! They worked very well as a team and demonstrated experience, strength, care of property, kindness, courtesy, and patience with me (the customer), and they got the job done in a timely manner. I dreaded any and everything to do with moving but all the folks at Two Men And A Truck from the guy who greeted me at the office, to the guy who brought my boxes, to the girl who reached out to me during and after the move,(sorry for not remembering all the names) and to Victoria who was there to help me through the whole process. Thanks for y'all's help
Response
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<div>Jeff,<br/>We are here to make every step of your move as easy and as stress-free as possible. Thank you for letting our professionally trained move crews do all the heavy lifting for you! When it comes to moving we try our best to turn it into a positive experience.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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07/24/2018

Sheila

5 out of 5 stars
I appreciated all the help and the young men were very respectful and considerate.
Response
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<div>Shelia,<br/>We appreciate you! Thank you for choosing TWO MEN AND A TRUCK&reg;, we hope to hear from you again!</div>
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07/24/2018

Shirley

5 out of 5 stars
The friendly office staff clearly explained the services and price. The movers were friendly and efficient. It was a two stop move and they were finished quicker than I thought they would be. This is the second time we have used Two Men And a Truck. Great Company.
Response
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<div>Shirley, thank you for deciding to use TWO MEN AND A TRUCK&reg; again for your move! Our goal is to make every customer satisfied, and to go above and beyond for them.</div>
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07/23/2018

Pat

5 out of 5 stars
Great job. Tight corners. Stairs. Heavy furniture. They managed them all. Great attitude. Done right in estimated time. Will recommend. Will use again.
Response
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<div>Pat, all of our movers and drivers are professionally trained to move all items with the most care and in the safest way. We really are the professionally movers, and appreciate your kind feedback.</div>
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07/23/2018

Megan

5 out of 5 stars
Our movers were fantastic and so patient as we had to deal with issues that arose for our closing time on our house. They were understanding and we kept in constant communication during the time. I am 6 months pregnant so they were nice enough to put the boxes and furniture in the rooms I needed them since I am not able to move most of them myself. Overall I was completely satisfied with this experience and know that these guys deserve some praise and maybe a raise ;)
I will recommend this company to anyone I know that is moving in the future and I will use them again if the need arises.
Response
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<div>Megan, we absolutely pleased to hear we could help move your life forward. We really understand that moving can be so tough, and will do anything we can to make your process as simple and stress-free as possible. Thank you for choosing us as your professional movers!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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07/22/2018

Bill

5 out of 5 stars
John and Patrick were great...very fast...no long breaks...knocked internal-house move in just 2 hours (estimated at 3-4 hours)...Victoria in the office arranged our time and was very patient and professional as we moved the time and date constantly until we got what we needed...thanks
Response
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<div>Bill, thank you so much for noticing how hard our movers work. We are sometimes known as the &quot;Movers who Run&quot;. We understand how stressful moving can be and try to make your moving process as easy as possible.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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07/22/2018

Kate

1 out of 5 stars
I’m in consultation with charles the GM to resolve the issues. The packing and loading on from old home was mismanaged and an extra truck needed to be sent on the day. it appears during the load into the storage unit Items were damaged, not wrapped properly and sat in standing water.
On phase 2 of move, due to office staff mistake, trucks weren’t loaded the night before, so the load in was done fast and without care or attention. Furniture pieces are damaged beyond repair, including $4,500 sofa which is wet and has mold. Many fragile Items weren’t wrapped, and have mud and stains. Items are missing including 3 boxes with glassware and jewelry, foam mattress topper, and bedding. I look forward to hearing from you promptly on monday to resolve these issues.
07/22/2018

Nadia

5 out of 5 stars
The crew were great. Came in explained what they were going to do and got to it. Clean and quick. Even in the hot weather.
Unloaded truck and placed where needed without question.
Great job!
Response
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<div>Nadia, we really appreciate your feedback!! Remember we are only 1 phone call away!</div>
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07/21/2018

William

5 out of 5 stars
the moving team arrived on time as scheduled ready to work. They quickly surveyed everything in the house and planned how the move would go. One table got very slightly damaged but they told us about it and made sure it was noted. Overall a very good experience in a stressful time.
Response
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<div>William, we are so pleased to hear that that we could turn a stressful situation into a positive one for you! Thank you for appreciating our move crews and their honesty, when we make a mistake we always try to fix it!</div>
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