Reseñas

02/07/2020

Gary

out of 5 stars
I was very happy with the four guys that came to assist in my move. They were friendly, careful, and all-around great guys. I would definitely recommend this crew. They worked very well together.
Response
Thank you so much for moving with us AND recommending us Gary!
02/07/2020

Robert

out of 5 stars
i really don't think it gets better than this great job top to bottom would highly recommend.
Response
We are ecstatic you see the value in our services Robert! Thanks for moving with us and recommending us!
02/05/2020

Chris

out of 5 stars
The two young men who did our move were pleasant, efficient, and did a GREAT job. They were on time, did not waste any time with the move, and were very careful with the furniture being moved and the way they entered and exited the two houses involved. We were exceedingly pleased with your company, the office staff and the movers themselves. We will definitely use your services in the future.
Response
Chris we are so glad we could exceed your expectations on all aspects of your move from start to finish! Thanks so much for moving with us and thinking of us in the future!
02/04/2020

Leslie

out of 5 stars
The two movers that came out were very friendly and did a nice job moving the furniture. Very pleased with the service.
Response
Thanks so much for moving with us Leslie!
01/28/2020

Rocco

out of 5 stars
The gentleman helping with our move respected both of our homes and were polite and respectful. When I spoke to the office staff regarding my one concern with the move, he was able to address my issuse that helped me to feel confident in the company.
Response
We are thrilled you had a great experience with all parties involved with your move Rocco! Thank you for moving with us!
01/28/2020

Nancy

out of 5 stars
My team made my move stress free. hard, fast working professionals. Very polite.
I accidentally left a shelf screwed to the wall and the screw was stripped. They patiently and kindly helped the situation. I could not have had a better experience.
Thank you!
Nancy
Response
We are so glad we could exceed your expectations on your move Nancy! Thanks for moving with us!
01/10/2020

David

out of 5 stars
I specifically asked Christine to make sure I got billed and she took my credit card. I wanted to pay for my sons move. When the move was completed the drivers insisted on getting my sons credit card to pay the balance. I kind of takes the thunder out of a gift when you tell someone you paid for it and they still get charged. The movers scratched my wall in 2 places which was not a big deal but I hired movers so this wouldn't happen. I got a follow up call from the manager and he didn't understand why it bothered me that they charged my son. He said we were able to reverse the charges. The point is, I gave specific instructions and I told my son his move was taken care of and two men and a truck pretty much embarrassed me and my son called me and said. Dad I thought you paid for the move, they charged me!
01/01/2020

Cathy

out of 5 stars
My two guys...Will and Sam (if my memory is correct, but I’m terrible at remembering names) were great. Very accommodating, thorough, and dedicated to getting the move done. They just kept moving. No down time or stopping to chit chat. Very professional. Special thanks to Sam who had to come back to fix our sleep number bed. I’d ask for these guys again!
Response
We are so glad your moving team exceeded your expectations Cathy! Thanks for moving with us!
12/08/2019

Tony

out of 5 stars
The moving team was really good.

My complaint is the charge for insurance. I still don’t know if it was optional. I didn’t have anything worth insuring so I felt manipulated in the end. If anything was said about insurance before the team arrived at my apartment, I didn’t catch it.

This charge should be clearly explained and stated prior to the move. It was a 25% charge for the cost of the entire move and I feel it was unfair and unjust to slide that it later.
Response
Hi Tony! We apologize if the insurance charge was not made clear to you prior to your move. We offer several levels of insurance and different amounts you can pay. If you did not authorize us to charge for any kind of insurance please call our office at 330-794-6683.
12/06/2019

Judy

out of 5 stars
The awesome foursome were courteous, friendly, very conscientious and hardworking. Thank you guys for a wonderful experience!!!!
Response
We are ecstatic we could exceed your expectations on your move Judy!