Reseñas

08/01/2018

Carole

out of 5 stars
The young men assigned to move my household were friendly, cooperative, efficient and professional. I was extremely happy with my crew and will request them for my next move. Carole Kimmel
Response
<div class="bv-review-response-container">
<div>Thank you for your comment. We really try to make the moving experience as stress-free as possible and love that was accomplished with your move. Thank you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
08/01/2018

Kevin

out of 5 stars
The move took longer than we believe it should have and there was damage to our property. On one account it seems the lead mover insinuated we damaged the property ourselves and we believe the damage was attempted to be hidden from us. Do not believe the younger of the two movers was physically capable of moving certain items and he tried to solo lift things that should have been team lifts for sure. I believe this is where a good deal of the damage came from.

Still have yet to be compensated for the damages to our property or even contacted by the office team.

Did not have these many issues last time I moved with Two men and a truck.
08/01/2018

Kirsten

out of 5 stars
The three guys who helped me move were friendly, and they got the job done an hour under the original estimate, which was an awesome surprise. Will definitely be hiring again for my next move. The least stressful move I've ever experienced.
Response
<div class="bv-review-response-container">
<div>Thank you for your comment. We really try to make the moving experience as stress-free as possible and love that was accomplished with your move. Thank you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
08/01/2018

Sydney

out of 5 stars
The guys showed up on time, we’re very friendly and polite. Gabe and his crew mate were very communicative about what was going on and asked me questions about things. Overall, they were clean, friendly, polite, careful and professional.
Response
<div class="bv-review-response-container">
<div>Thank you for your comment. We really try to make the moving experience as stress-free as possible and love that was accomplished with your move. Thank you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
07/31/2018

Emily

out of 5 stars
Lovely men helped me move into my apartment the other day. They were friendly and patient with everything they did. They made moving easy! Thanks so much!
Response
<div class="bv-review-response-container">
<div>We greatly appreciate your comment and will be sure to share it with our team. We love hearing that your move was incredibly smooth. Thank you again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
07/31/2018

Rosmarie

out of 5 stars
Wallace and Coby were absolutely outstanding, especially Coby, who went above and beyond to ensure that I was satisfied with your service and that all of my needs were addressed. Dylan had a poor attitude, constantly complaining and moving slowly, and at one point, threw an orange cone directly at my television. Wallace immediately addressed the issue, and the TV seems to be fine, but I was appalled by this behavior and annoyed by Dylan the entire day. He needed a babysitter, which slowed everyone down. In fact, he cut himself so deeply that we had to administer first aid, and I had to yell at him when he tried to run around my new apartment with blood dripping everywhere.

Again, Wallace did his best to manage him, but Dylan was out of control.
Response
<div class="bv-review-response-container">
<div>We appreciate your feedback. We work incredibly hard to provide the right training and hire the best people and it seems that one member of the team did not live up to those standards during your move. We are addressing this with our team. If you have any additional concerns you&rsquo;d like to discuss, please do not hesitate to reach me (Steve Barton) at 614-901-1570 ext. 108.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
07/30/2018

Ann

out of 5 stars
The young men that moved us were very courteous and took very good care of what they were moving.
Response
<div class="bv-review-response-container">
<div>Thank you for your comment. We really try to make the moving experience as stress-free as possible and love that was accomplished with your move. Thank you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
07/30/2018

Libby

out of 5 stars
We were getting ready to do some renovation in two rooms of our house and we needed to have everything moved out of the rooms. I could not face doing the packing myself and we couldn't depend on friends or kids to move the big stuff. 2 Ment and a Truck were great.
Response
<div class="bv-review-response-container">
<div>We greatly appreciate your comment and will be sure to share it with our team. We love hearing that it went incredibly smooth. Thank you again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
07/30/2018

Sue

out of 5 stars
Great team arrived and handled the many duties involved and did so with a great attitude to please. They were efficient, friendly, over and above what I would expect. Pleasant move overall. Keenan lead the team and Travis and Hamilton cooperated. I would use this group again. They made what was a stressful day for me as easy as possible.
Response
<div class="bv-review-response-container">
<div>Thank you for your comment. We really try to make the moving experience as stress-free as possible and love that was accomplished with your move. Thank you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
07/30/2018

Celeste

out of 5 stars
We were extremely disappointed with our experience and would not recommend them to anyone else. We were given an afternoon time slot, which should have been a red flag as we knew our movers would likely be behind schedule and tired, both of which they were. Our movers showed up at 3:30 for their 12-3 time slot. We were initially notified by the office that they would arrive around 2, then 3, and didn't show until 3:30. I was quoted 3-4 hours for the amount of things we had, however I personally moved the majority of small boxes early on in the week, so we actually had less left in our apartment than when I received my quote. Somehow, they still went over time, and rushed to reassemble our pieces, doing many things wrong. We were disappointed and frustrated by their performance.
Response
<div class="bv-review-response-container">
<div>Thank you for bringing this to our attention. We regret that we caused you more stress during your recent move. That is never our intent and we&rsquo;re working to address these issues with the team. We would like to discuss this further and work toward a resolution. Please contact me (Steve Barton) at 614-901-1570 ext. 108.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->