Reseñas

04/16/2020

Jim

out of 5 stars
Technology side of transaction required an additional visit. Not sure why. Seemed like all your issues. All I did was watch and sign again few places
Response
Thank you for the great review, Jim! We are looking into the technology issue and we are always looking for ways to improve our services. If you have any additional feedback, please do not hesitate to contact our Customer Care Manager at (614) 901-1570 ext 110.
04/15/2020

Kelsey

out of 5 stars
Very quick, kind, and helpful with my move out of state
Response
That is great to hear, Kelsey! Thank you for your feedback!
04/15/2020

Joel

out of 5 stars
Our two movers did an excellent job. They were friendly, respectful and very hard workers.
We would recommend them to anyone.
The office staff was great too.
Thank you to everyone who helped us with this move
Response
Joel, we are ecstatic to hear of your great experience from start to finish with your office and move team! Thank you for your feedback!
04/14/2020

Shannon

out of 5 stars
Needed to move during the COVID-19 pandemic & am thankful that you were staffed to help! A top notch experience, from my first call, to the team on moving day & follow up after. A text the day before about extra safety during COVID-19 means you care about your teams safety and ours,- THANK YOU. Our movers were AMAZING, professional, hard working, considerate and kept us laughing! THANK YOU!
Response
That is great to hear, Shannon! We are more than ecstatic to hear of your great experience from start to finish! We will pass this on to your team. Thank you for your feedback!
04/14/2020

Andrew

out of 5 stars
The team did amazing. They finished everything well under the estimate, including adding a few extra items that weren't listed in the original estimate. The crew was friendly, efficient, and helpful.
Response
We are happy to hear your team did an amazing job and saved you some money! Thank you for your feedback, Andrew!
04/14/2020

Andrew

out of 5 stars
Donny and Stefan were fantastic and very professional. They got the job done quicker than the estimate so that helped save us some money. They also took extra precautions due to the virus and covered their faces and kept their distance.

We were very satisfied with the service and will recommend and use for our future moves!
Response
That is great to hear, Andrew! We are happy to hear your team did a fantastic job! Thank you for your feedback!
04/13/2020

Dianne

out of 5 stars
I was very happy with the professionalism of Eric Green and Zach the mover. They were polite, organized, had answers to my questions, and moved everything that I asked of them. Even during a pandemic - they were very well prepared. They had two places to drop off the furniture and they did it perfectly. No mistakes and everything in good shape. I would choose them again in a heartbeat.
Response
Dianne, thank you for taking the time to provide feedback. We are ecstatic to hear of your great moving experience with us!
04/13/2020

Kathline

out of 5 stars
The service was quick and finished under budget. Some damage to walls and floors which company has promised to remedy. Numerous boxes left in wrong rooms that were clearly labelled and very heavy to move ourselves. Did not bring everything from our former home that we asked them to. But very nice crew.
Response
Kathline, thank you for your feedback. We're sorry to learn of your recent move experience. We would be happy to speak with you further regarding the boxes and left-behind items. Please give our Customer Care Manager a call at 614-901-1570 ext 110 to discuss this further.
04/09/2020

Tracy

out of 5 stars
Moving team was efficient and courteous in a challenging time. Would have appreciated it if they wore masks when talking directly with me.
Response
Thank you for your feedback, Tracy. We are happy to hear your team was efficient and courteous. We are addressing the mask issue with your team as we currently have an action in place. If you have any additional questions or concerns, please do not hesitate to reach out to our Customer Care Manager at (614) 901-1570 ext 110.
04/09/2020

Ryan

out of 5 stars
The guys who moved the furniture for me were great. Personable, professional, and careful. I will definitely use them again and hope I get the same gentlemen movers as they were great to work with.
Response
Ryan, thank you for taking the time to share your moving experience with us! We are happy to have helped make the move easier! We look forward to moving you again in the future!