Reseñas

02/01/2023

Allyson

out of 5 stars
It took forever to move everything. The team didn’t protect the walls until they were asked. They repeatedly left the door open despite it being below freezing, and us asking for it closed. I wasn’t offered a video or in person evaluation, so their estimate was in accurate.
Response
Hello Allyson, we apologize for the less-than-excellent experience that you recently had with our company. If you would like to further discuss please reach out to our Customer Care manager, Brooke, at 614-901-1570 ext 110
01/31/2023

Lisa

out of 5 stars
The guys did amazing! They took care when moving my belongings. They trained their new colleague with detailed instructions and encouragement. You can tell they enjoyed their worked and were very pleasant for the duration if the move!
Response
Thank you for your feedback! We are happy to hear your team did a great job. Let us know if you need a junk container dropped off or haul away services!
01/31/2023

Diana

out of 5 stars
Our team was amazing! Our customer service rep, zach was so helpful and our team of movers were awesome! They worked so hard and took such care with our furniture and all of our items. They were pleasant and so very helpful. HIGHLY recommend them.
Response
Thank you for your feedback, Diana! We are happy to hear you had a great experience with your team and will be sure to pass along the positive comments! If you have any items that you need disposed of or hauled away call us for a free junk haul quote!
01/30/2023

Elizabeth

out of 5 stars
The guys were punctual, professional and pleasant.
Response
Thank you for your feedback! We are happy to hear your team did a great job. Let us know if you need a junk container dropped off or haul away services!
01/29/2023

Austin

out of 5 stars
CJ and Tom were awesome - appreciate all their help in the hectic move. Responsive, efficient and professional.
Response
Thank you for your feedback, Austin! We are happy to hear your team did a great job! Don’t forget we now offer junk removal if you need anything removed.
01/29/2023

Jeff

out of 5 stars
Michael and his coworker from Columbus on January 21st were absolutely phenomenal! They moved all the furniture and had it unpacked in 2 hours! Both of them were top-tier and I absolutely would recommend this service to friends, or use it again when I move! I really enjoyed the online form when looking to book as well. Great work!
Response
We are happy to hear you had a great experience from start to finish! Thank you for your feedback, Jeff! If you need our haul away services please reach out for a free quote!
01/28/2023

Don

out of 5 stars
The moving team was great. They were hard working, motivated and professional. That's saying a lot today when many service related fields are less than satisfying. Keep setting the bar high guys.
Response
Thank you for your feedback, Don! We are happy to hear you had a great experience with your team! If you have any items that you need disposed of or hauled away call us for a free junk haul quote!
01/27/2023

Joseph

out of 5 stars
Broke a key off in the lock a curio cabinet and pretended they didn’t notice. Dented and scratched the washer. Tore the mattress. Broke one of the main support bolts taking apart the bed frame and didn’t tell us (the bolt is snapped in two with half still stuck in the frame). Asked them to be extra careful with two large framed images. One came out with a large tear in the black wood frame.
Response
Hello Joseph, we apologize for the damages and assure you we are working to get them all resolved in a timely manner. We appreciate your feedback as we are always looking for ways to improve our services. If you have not yet made contact with our Customer Care Manager please do so today at 614-901-1570 ext 110
01/27/2023

Mabel

out of 5 stars
Robert and Tyler both were very professional, friendly, and helpful. I was feeling overwhelmed by the process of trying to downsize for my move. I was hoping that they would not walk in, see my stuff and walk right back out lol.
However, that wasn’t the case; instead, I was reassured that my stuff was not a problem. And that they were there to make my day easier…that’s exactly what they did.
Response
We are happy to hear you had a great experience! Thank you for your feedback, Mabel! We now offer junk removal if you need a free quote let us know!
01/27/2023

Zachery

out of 5 stars
The three movers you sent were great, very personable, always asking if they could help further. They did an amazing job and if I need to move again, I would use Two Men & A Truck.
Response
Thank you for your feedback! We are happy to hear your team did a great job. Let us know if you need a junk container dropped off or haul away services!