Reseñas

08/15/2023

Cheryl

out of 5 stars
Office team star rating was that the lady I spoke with about the estimate did not share that the time started from leaving shop until returning to shop. The moving crew had to explain that upon arrival. My moving crew were nice gentleman that were very attentive to our requests and did a great job!
Response
Cheryl, we apologize about the lack of communication regarding drive time. Thank you for making us aware of this issue so we can make sure it does not happen again. We are thrilled you had an outstanding moving crew.
08/15/2023

Eric

out of 5 stars
This time I used the team out of Akron, OH. Your team did a great job (as usual) and were very polite and professional. They did things by the book and were accommodating to a couple special requests. I will use and recommend this team and this company again in the future.
Response
Thank you so much for seeing the value in our Akron crew Eric, we are thrilled we could exceed all of your moving expectations. Thank you for moving with us and recommending us to others!
08/15/2023

Lisa

out of 5 stars
The team that did the move was wonderful. Kate especially was so kind to our very old dog!
I was so impressed at how efficiently they moved my extremely heavy solid wood furniture.
Response
We are thrilled we could give you (and your dog!) an excellent moving experience with us Lisa, thank you for moving with us!
08/14/2023

Linda

out of 5 stars
They were so awesome!! that young lady was as strong as an ox, so darn cute and very personable.
Response
We are so glad you had a fantastic moving crew Linda! Thank you for moving with us!
08/12/2023

Nadine

out of 5 stars
The two young men, that helped my daughter move her items from a college house. This 2 men were so nice, can easy talk to them to ask questions regarding the moving process. They answered my questions, worked and moved quickly. I would definitely recommend using this company again, and recommending them to my friends for there college more etc. And to note the one mover was new in training...
Response
We are so happy we could exceed your moving expectations Nadine! Thank you so much for moving with us and for recommending us as well!
08/09/2023

Leo

out of 5 stars
All 3 of our movers were fantastic. So kind, quick and helpful. They were respectful of the space and items and were a joy to work with.
Response
We are glad you had a fantastic moving experience with your THREE men and a truck Leo! Thank you for choosing to move with us!
08/03/2023

Lyle

out of 5 stars
You provide a valued service I have used in the past...

My only negative is the 2-hour minimum, especially when a job is a filler one like this, $330.00 for a job that took less than an hour to complete is a bit excessive.

I know you have a business to run and will still use you for future needs, just my thoughts.

Lyle
Response
Thank you for choosing to move with us once again Lyle, we truly appreciate your business. As to the two hour minimum, we have to guarantee enough time for both mover prep, drive time, traffic and other factors aside from the actual move. We want to make sure we give our customers plenty of time for their move should something come up on either end.
08/01/2023

Gregory

out of 5 stars
The team of movers were extremely respectful. They were efficient and communicative. They were on time and my move went off without a hitch. I couldn’t have asked for a smoother move!
Response
We are thrilled we could provide a smooth move for you Gregory! Thank you for moving with us!
07/29/2023

Mychael

out of 5 stars
Thank you for sending Marcus and his crew! They were safe, friendly, knowledgeable and expeditious! I could not have asked for anything more. They should all commended and proud of their stunning professionalism! Please thank them for a job well done!!!
Response
We are thrilled Marcus and his crew could exceed your every moving expectation Mychael! They are truly pros! Thank you for moving with us!
07/27/2023

Heidi

out of 5 stars
I spoke to the local office & explained the issues with my move - not moving everything & leaving some really heavy stuff I am struggling to move myself. When it was clear - to them, I guess - they didn’t have room for everything, they didn’t ask me to prioritize what I could move myself & what I absolutely needed them to move. It was already more $$$ than I expected. Disappointing and exhausting.
Response
Heidi, we apologize that your move did not exceed your expectations and that we could not fit all items into our truck. When scheduling, clarity on items being packed up and moved is essential and we apologize on the lack of communication. If you would like to continue this dialog please call us back anytime at 330-794-6683.