Reseñas

12/19/2017

Nancy

stars
The moving team of 2 men called 30 minutes in advance to say they were enroute to the address. They were friendly, but professional, and did not waste time. the before and after walk-through was much appreciated. The weather was snowy, cold, and slushy. The company would be wise to provide shoe covers for the workers so that less water/snow is brought into the homes.
Response
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<div>Thanks Nancy for moving with us. We do sell carpet covers that really help to protect your home from the snowy weather, but we appreciate the idea of also offering shoe covers!</div>
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12/19/2017

Cathy

stars
The company is just dependable, on time, professional, true to their quote. The workers have always laid down blankets, have been very respectful of the furniture, pets etc. of the house. I have never had any problems from the first phone call to schedule to completion of the job.
Response
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<div>Cathy we are so glad we were able to exceed your expectations during your move! Thanks for using us!</div>
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12/18/2017

Jana

stars
Just used Two Men and a Truck to move two homes. They did an excellent job. The men were hard workers with polite and courteous attitudes. I will definitely recommend them in the future.
Response
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<div>We are so happy you had a great moving experience with us Jana! Thank you for recommending us!</div>
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12/16/2017

Becky

stars
Couch was too heavy for us to move to the curb. I called and I got appointment for the next day
Response
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<div>Becky, we are so glad we were able to help you move your couch! Thanks for thinking of us and giving us a call!</div>
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12/16/2017

Laura

stars
The overall move was perfect however moving one item 10miles was extremely expensive. And to charge me for time from their office drive time an hour away which has nothing to do with my service is ridiculous. It took literally 60 seconds to load my item. If you have more to move and a greater distance you pay accordingly. Thatandacirc;??s the only problem I had with the move. I would recommend this Company but have to tell people they are really expensive.
Response
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<div>Thanks for the recommendations, Laura. We do base our hourly rate off the drive time and move time. This is to simplify the quoting processes since we do not break out gas, mileage, and truck fees. Thank you again for working with our movers on your move.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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12/15/2017

Art

stars
The team arrived on time with a great attitude. The guys were great to work with too. Will use your services again if needed. Also, Iwill recommend you when I can. Thanks for the great service.
Response
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<div>Thanks for using and recommending us Art! We are glad you were happy with our services!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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12/15/2017

Elaine

stars
I can only say wonderful things about the 3 of them, they were courtesy and explain everything they were doing and always check with me if I needed anything else. They were very polite and handled my furniture like it was thiers. Would highly recommend them.
Response
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<div>Elaine, we are so glad we were able to exceed your expectations! Thank you for recommending us!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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12/15/2017

Dennis

stars
I have used 2MAAT before and run into the same issue as I did this time, late arrival. My estimate and confirmation by email showed they would arrive between 2-4pm. I called around 3 and was told the ETA was actually 3-5pm, which I was never informed about. The driver told me they didn't even leave the home base until 4:45 and didn't arrive at the origin loading until 7pm. I was not kept as well informed by the office as I should have been, but the driver did call more than once to keep me updated. I know teh weather was a big factor, but I ended up paying for several hours more than expected. This happened last time I used 2 Men, and next time will look for an alternative.
Response
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<div>Thanks for being patient with us during the weather conditions. We do our best to keep our customers informed of the changing circumstances and we made sure the final bill only included a typical travel time. For further review of this move please call us at 330-794-6683.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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12/15/2017

Ken

stars
The crew (six men) were very service oriented and committed to excellence. We used three trucks and had very little (inconsequential) damage to furnishings or home. Relative to efficiency, i did feel that there may have been upwards of an hour that I was charged where there was some dead time with the crew due to truck transfer and truck un-packing. You may want to look at process flow in this area (time and motion) to see where (if any) improvements can be made. I do admit that I did not go outside to see if I could detect a better balance of labor use for this.
Response
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<div>Thanks Ken for your feedback! We are always looking for ways to make the moving process more efficient with our team.</div>
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12/13/2017

Gary

stars
We contacted Two Men and A Truck for a food drive being delivered from our church to a local food bank. The management team and office staff (Jerry and Brady) were courteous and agreed to donate the truck and driver's time. The driver (Loren) was punctual, courteous, professional and had a great positive attitude. We are very thankful for their contribution and the excellent service that was provided.
Response
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<div>Gary we love helping out with the food bank and are so glad you chose TWO MEN AND A TRUCK for the task! Thank you again!</div>
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