Reseñas

12/03/2018

Ross

out of 5 stars
The movers were very nice and got the job done pretty fast. The only negative thing I have is that the corner of my leather couch was torn and the corner guard on my ping pong table is missing. I can send pics. Please contact me for more information.

Thanks,
Ross
12/03/2018

Mary

out of 5 stars
Two Men And A Truck came to our rescue again this year. Jerry was a God send helping us organize and deliver the trees to their new owners
Thanks to Jerry and all his trucks and delivery people we had another successful year.
Merry Christmas and Happy New Year to all at Two Men And A truck
Response
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<div>Mary, We LOVE helping you all out with the Christmas Tree move every year! We love supporting the community in any way possible!</div>
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12/02/2018

Michael

out of 5 stars
The quote and manpower was as expected. No surprises or expectations not met.
Response
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<div>Awesome to hear Michael! Thanks for moving with us!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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11/30/2018

Katherine

out of 5 stars
No one made me aware that hours start when the men leave the office. Charged me for 30 min drive time each way, when office is 15 min away from both houses-that’s the reason I chose that location. Men got lost for an hour-took 30 min off my bill-it only takes 20 min to get from house to house. They went to W Waterloo instead of E Waterloo. Could have taken less time if the lead wasn’t as focused on reorganizing the truck 3x during the loading & the 2nd guy had to fix it. All in all really nice guys & service. However, they were not as efficient as I have previously experienced.
Response
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<div>Katherine, we are very sorry your move did not exceed your expectations. Please call us at 330-794-6683 to discus any aspects of your move.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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11/29/2018

Judd

out of 5 stars
Wasn't made aware of the hefty penalty for cancellation within 24 hours of scheduled move.
Response
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<div>Judd, we are sorry you were not aware of this fee, if you would like to discuss it, or any other questions regarding your move please call us at 330-794-6683</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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11/29/2018

James

out of 5 stars
I get the job offer of a lifetime only problem is the gig is in Columbus I live in Cleveland and my wife is nine months pregnant with our firstborn where we already had the nursery setup. I took the job and was ready to throw money at problem to make the issue of moving as small of a hassle as possible. Never had used pro movers before and called two men and a truck because I had seen them all over northeast Ohio. You guys saved me every step of the way. I want to commend and specially recognize from the office staff Monica and on the moving side Jonathan, Aaron, James and the "new guy" he was training. Monica was very patient and helpful with me issuing a speedy quote. Jonathan and Aaron's upbeat demeanor made me less stressed day of. They were total professionals who made it look EZ
Response
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<div>James, we are beyond thrilled you loved your entire moving team and that you had an AWESOME move with us!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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11/27/2018

Sandy

out of 5 stars
Excellent experience from first phone call through the end of the move.
Response
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<div>Awesome to hear Sandy!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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11/27/2018

Marcie

out of 5 stars
Overall I was pleased with service until I noticed a huge hole in the back of my daughters chest of drawers. I know it was not there before the move as her furniture was new and the movers were quick to address the status of an old chair. I will not recommend you all to anyone.
Response
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<div>Marcie, we apologize that your move was not up tho the expectations it should be. Please call us immediately at 330-794-6683 to handle your damaged item.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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11/27/2018

James

out of 5 stars
Due to a short lead time for the move, TMT got me set up quickly and was able to book in under a week. Very thankful, especially given the holiday week. The two gentlemen who performed the move were attentive and efficient. When I mis-communicated the location for a large heavy refrigerator, there was no push back or attitude...they relocated the piece just as diligently as the initial move.
If i were to offer one critique it was the heavy smoke smell from the Team. I am not adverse to smoking, but when you are selling a home and people are handling items like mattresses, couches, etc. that smell can leave a presence. I would never ask for people to change their personal habits, but choosing to smoke outside vs. inside a small truck cabin would be appreciated from my end.
Response
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<div>James, we are very glad you had a great move with us! As to the smoking, our staff know they are not to smoke during a movie. Please call us at 330-794-6683 if you wish to explain the matter further.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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11/26/2018

Sue

out of 5 stars
The office and moving teams did a stellar job. Thanks!
Response
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<div>Thank you so much Sue!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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