Reseñas
Pamela
I was not happy it took 8 hrs when it should of been 4 had to wait for another truck lost items no call back will not use again
Response
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<div>Pamela, We apologize for your experience! If our office has not already been in contact with you, please reach out at 402-597-6683 and ask for Torie Rodriguez. We will be sure to get you taken care of. This is not indicative of the 5 star service we are famous for and we will be sure to do our very best to make the rest of your experience an enjoyable one. Have a great day Pamela!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Pamela, We apologize for your experience! If our office has not already been in contact with you, please reach out at 402-597-6683 and ask for Torie Rodriguez. We will be sure to get you taken care of. This is not indicative of the 5 star service we are famous for and we will be sure to do our very best to make the rest of your experience an enjoyable one. Have a great day Pamela!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Peggy
The 3 men that moved my piano were outstanding! Very polite and professional. Their “people skills “ made it a great experience. I would definitely recommend to others.
Marlene
they were fast and effecent and even showed up a little early
Steph
The original time was estimated at seven hours, and the men got it done in half that time. They were good communicators as well! All in all fantastic service.
Darlene
I've used a different moving company in the past and wasn't satisfied. I decided this time to use 2 men & truck and I'm very pleased with the service I received and how much the men took care of my things. They were all polite, courteous, careful but quick. They made my move a wonderful experience and I'd use your company again in the future if I need it. Some of my family members were present during this move and they were also very pleased with the men doing this move. I will also HIGHLY RECOMMEND your company as the best movers in town. Thank you again for making this move a pleasant and enjoyable move.
Darlene
Darlene
Carrie
My movers were scheduled to arrive at 2:30 with a 2-hour window. They didn’t arrive until 6:30.
Response
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<div>Carrie, we apologize for this! Communication is usually a strong suit of ours but it appears we dropped the ball on your move. We sincerely apologize for this. If there is anything more we can do to improve your experience, please feel free to reach out! Have a great day Carrie!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Carrie, we apologize for this! Communication is usually a strong suit of ours but it appears we dropped the ball on your move. We sincerely apologize for this. If there is anything more we can do to improve your experience, please feel free to reach out! Have a great day Carrie!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Megan
The only area I was disappointed in was how many items they moved. I had told the office staff that along with my items I would also have a few boxes (I wasn’t sure how many because I hadn’t packed yet). When the movers got there they were expecting two boxes and didn’t want to move many more when I asked if it would be a problem. Maybe I didn’t communicate this as well as I should have but they had a two hour minimum which I paid and they didn’t even use that much time, so like I said, I was a little disappointed.
Response
<div class="bv-review-response-container">
<div>Megan, We apologize for this! Regardless of your estimate, your moving team should have had zero apprehension when asked to move a few extra boxes. We will look back at our records and have a talk with the team that completed your move to ensure they understand the 5 star level of service that we provide here at TWO MEN AND A TRUCK. Thanks for bringing this to our attention!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<!--[if ReviewResponse]><![endif]-->
<div>Megan, We apologize for this! Regardless of your estimate, your moving team should have had zero apprehension when asked to move a few extra boxes. We will look back at our records and have a talk with the team that completed your move to ensure they understand the 5 star level of service that we provide here at TWO MEN AND A TRUCK. Thanks for bringing this to our attention!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Wendy
Everything about this move went very smoothly. The office staff was great at helping me and the movers were fantastic! They were very quick and worked very hard the entire time - I honestly don't know how they do it! Thank you!
Wynter
Some of the items that were moved by the team weren't handled with appropriate care. Some of the furniture was left with scratches, and my wicker chest legs completely came off. It looked as though it was hit on something. I've never had this experience happen before. Plus, the movers took their time toward the end of the move.
Chad
Overall experience was excellent. They were able to move my belongings well under the time estimate and did so with care and respect. Will recommend to anyone looking for movers in the future.
