Reseñas

09/14/2018

Emily

out of 5 stars
The movers needed to worry less about how fast they could get us moved and worried more about doing it right. I know we had a lot of boxes but I had to go thru them and put them in the right rooms after they were done. Night stand was left laying on the dresser, trunk was left standing on end and bed frame is barely screwed together and one of the posters no longer screws into the post. A pane of glass on the antique hutch is broken. There is a gash in the wall going up the stairs to the condo. A couple of men acted aggravated when I didn't want all the boxes piled in one room. If I had wanted to do that I wouldnt have hired anyone. The claims process for the damage doesnt seem to be progressing very well.
Response
Hi Emily, thank you for sharing your feedback. We appreciate you choosing Two Men and a Truck® and value the opportunity to improve.
09/13/2018

Cathy

out of 5 stars
Overall, we received a good service and will use the service in future.

Cathy
Response
Thank you, for choosing Two Men and a Truck®. We’re happy to hear your move went well and appreciate your feedback as we continue improving our service.
09/13/2018

Michael

out of 5 stars
Kenya and Montess were very professional and efficient. Two great guys representing your company.
Response
Thank you for the 5 star review. Our local TWO MEN AND A TRUCK® team truly appreciates you trusting our Movers Who Care with your move. We are proud to serve our community and are so glad we could help you get settled.
09/13/2018

Jerry

out of 5 stars
The men sent to the job could not have been more professional. They were pleasant and seemed to enjoy their work.
Response
Thank you for the 5 star review. Our local TWO MEN AND A TRUCK® team truly appreciates you trusting our Movers Who Care with your move. We are proud to serve our community and are so glad we could help you get settled.
09/11/2018

Claire

out of 5 stars
There was a miscommunication about the arrival time of the men, but management was kind enough to waive the service fee and provide a 3rd man for free to make up for the delay. Very happy with your effort making things ‘right.’
Response
Thank you for the 5 star review. Our local TWO MEN AND A TRUCK® team truly appreciates you trusting our Movers Who Care with your move. We are proud to serve our community and are so glad we could help you get settled.
09/10/2018

Emily

out of 5 stars
The moving team was quick, friendly and professional. Would definitely recommend y’all to others!!
Response
Thank you for the 5 star review. Our local TWO MEN AND A TRUCK® team truly appreciates you trusting our Movers Who Care with your move. We are proud to serve our community and are so glad we could help you get settled.
09/10/2018

Alec

out of 5 stars
My experience with the moving team from Two Men & A Truck was excellent. The team helped to make my move stress free, and we had a little bit of fun while doing it. I appreciated the hard work and the pace from the team assigned to my move.

The only suggestion for improvement would be to be more cautious of boxes which are marked as fragile. When loading these boxes onto the truck, do not turn them upside down or stack too many boxes on top of them, etc... None of my belongings were damaged though, so no worries!

Also, everything was carefully explained to me before and after my appointment began and charges were clear. I was also notified about 20 minutes before they arrived, which I appreciated. THANK YOU TWO MEN & A TRUCK!!!
Response
Thank you for the 5 star review. Our local TWO MEN AND A TRUCK® team truly appreciates you trusting our Movers Who Care with your move. We are proud to serve our community and are so glad we could help you get settled.
09/10/2018

Katie

out of 5 stars
The moving team gave a “curtesy call” before they came which was very helpful. Kept us from looking out the window in expectation of their arrival. They came in and introduced themselves to everyone including my elderly mother who was the focus of the move. They were very courteous and respectful. They readied the furniture and quickly had it out the door and back into the new place. They were conscious of placing furniture just where we wanted it. A very good moving experience at a stressful time for my 88 year old mother.
Response
Thank you for the 5 star review. Our local TWO MEN AND A TRUCK® team truly appreciates you trusting our Movers Who Care with your move. We are proud to serve our community and are so glad we could help you get settled.
09/10/2018

Terri

out of 5 stars
The movers began as very helpful, however by half into the move 2 of the 4 men began to complain about having to move thing upstairs. The eventually stopped carrying things up the stairs and chose to leave everything in the garage, we didn't notice this until they had left. They refused to put together a bed, mostly because it was the last thing to do and they were tired. I would in the future pay more to a competitor who we've used in the past to have workers with better attitudes. Again 2 of the 4 workers were great
Response
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<div>Terri,<br/><br/>Please accept our apology for any issues that you may have experienced during the course of your service with our company. Our goal is to always exceed expectations and we will coach our team members on better customer service forward in the future.</div>
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09/09/2018

Scott

out of 5 stars
The moving team was fantastic. Nice guys. Very efficient. Took very good care of everything.
Response
Thank you for the 5 star review. Our local TWO MEN AND A TRUCK® team truly appreciates you trusting our Movers Who Care with your move. We are proud to serve our community and are so glad we could help you get settled.