Reseñas

12/17/2018

Tom

out of 5 stars
Derek and Malik were fantastic. They carefully packed and loaded all of my things. They were personable and professional, answering all questions I had about the move.
Response
We appreciate the 5 star review and the opportunity to serve you. Our team is proud to support moves throughout our local community and deliver the level of care our customers expect from TWO MEN AND A TRUCK®.
12/17/2018

Sammantha

out of 5 stars
My experience at the beginning with Billie was fantastic! She is friendly and knowledgeable. My experience with the actual movers was very positive as well. They’re super nice people who were very kind. My issue comes with still not being compensated or updated on the status of my damage claim? John sent me a generic email two weeks ago and has not followed up.... I have close to 1g in damages including a very expensive bowl, scratches to my hard woods, and severe ceiling and wall damage. I did everything he asked within 12 hours and sent pictures and forms. No follow up from him. So although my experience started off great I cannot say I have the same opinion now.
Response
Hi Sammantha, thank you for your feedback. We’re sorry your experience didn’t meet expectations, and we appreciate you bringing this to our attention.
12/16/2018

Donald

out of 5 stars
The guys did a good job.
The scheduling was Not good.
They couldn't meet the scheduled work window 3 times.
Disappointed
Communication wasn't what it should have been.
Response
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<div>Donald,<br/><br/>We are pleased to know that our team did well and we are using your feedback as a teaching tool moving forward.</div>
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12/16/2018

Gail

out of 5 stars
Initially, I was very pleased with the way the crew was working to pack up our house. However, after they left and I went back there to make sure that everything was done I was dismayed to find several areas that had still not been packed and that they had run out of packing paper and couldn't complete the job. They assured me that everything would be packed the next morning when the movers arrived and, indeed, some of the packers came back and I thought had completed the packing. They had not. Multiple bags and boxes were still in the master bedroom and bathroom. Two other vanities still had things in them (the bonus room bath and Jack and Jill bathroom). There were things left in the basement. We were at the house until 10:00 at night and again at 6:30 am to get everything out.
Response
Hi Gail, thank you for your feedback. We’re sorry your experience didn’t meet expectations, and we appreciate you bringing this to our attention.
12/15/2018

Michael

out of 5 stars
Team Thurston, Reggie, Karem and James were incredible! Very friendly service and they got a 7.5 hour quoted job done in 4 hours!!!! I highly recommend this crew for all of your moving needs and if I ever need to move again (let's hope not) this is my go to! Look no more, this is your business for moving!
Response
We appreciate the 5 star review and the opportunity to serve you. Our team is proud to support moves throughout our local community and deliver the level of care our customers expect from TWO MEN AND A TRUCK®.
12/14/2018

Daniel

out of 5 stars
Patrick and Tracy were early, extremely friendly, and very efficient. The whole move was completed swiftly with no hiccups or criticism to mention. Tracy was even willing to pack up my clothing in the closet when there was a slight discrepancy in the services I ordered, and he did it with a smile.

If I move in the future, I will definitely be requesting that team again.
Response
We appreciate the 5 star review and the opportunity to serve you. Our team is proud to support moves throughout our local community and deliver the level of care our customers expect from TWO MEN AND A TRUCK®.
12/14/2018

William

out of 5 stars
Your team did an excellent job, and met all my expectations.
Response
We appreciate the 5 star review and the opportunity to serve you. Our team is proud to support moves throughout our local community and deliver the level of care our customers expect from TWO MEN AND A TRUCK®.
12/13/2018

Michael

out of 5 stars
Your movers were prompt, quick, diligent, careful and friendly. Went above/beyond the call of duty. Overall the move was a worry and hassle-free experience. Thank you.
Response
We appreciate the 5 star review and the opportunity to serve you. Our team is proud to support moves throughout our local community and deliver the level of care our customers expect from TWO MEN AND A TRUCK®.
12/13/2018

Vorinda

out of 5 stars
This is my second time using Two Men and a Truck to relocate my offices. Each time the men have been very professional and speedy with my moves. If I need to move in the future I will be sure to call on Two Men and a Truck!
Response
We appreciate the 5 star review and the opportunity to serve you. Our team is proud to support moves throughout our local community and deliver the level of care our customers expect from TWO MEN AND A TRUCK®.
12/10/2018

Jessica

out of 5 stars
Malique and Darrick (spelling could be incorrect) were amazing. They were professional, courteous, respectful, considerate, personable and accommodating. I honestly cannot give them enough compliments. Thank you for providing me with such a great team.
Response
We appreciate the 5 star review and the opportunity to serve you. Our team is proud to support moves throughout our local community and deliver the level of care our customers expect from TWO MEN AND A TRUCK®.