Reseñas
Kenneth
Hard working careful with whatever they are packing. Courteous and friendly. Would recommend them to anyone.
Response
Thank you Kenneth for your recommendation, kind words and trust in letting us handle your moving needs! We look forward to helping you in the future.
Ron
Olivia was a breeze to work with — helpful, accommodating, and friendly. Cooper and Jackson were the moving view. They made it comfortable and easy for what's normally a traumatic time. Good communicators. Thank you for hiring such professionals.
Response
Thank you Ron for the glowing review of your moving team! We appreciate the opportunity to serve your moving needs and look forward to helping you in the future!
Canda
Bobby and Luke were great - friendly, caring and professional. They were careful with our items and were efficient with time. The scheduling staff Bridget and Shawn were great as well. We would highly recommend Two Men and a Truck.
Response
Thank you Canda for the kind words regarding your moving team! We appreciate the recommendation and look forward to helping you with your moving needs in the future!
Amy
I had my things moved into storage and then put on a UHaul to move later.
When things were put in storage, some items got broken and the storage units were packed hap-hazardly. During the next encounter, when bring put on the truck, one of the employees hardly worked at all. I started "helping" so it wouldn't take all day and I would bring out 2-3 loads of items his 1.
Still charged full price.
When things were put in storage, some items got broken and the storage units were packed hap-hazardly. During the next encounter, when bring put on the truck, one of the employees hardly worked at all. I started "helping" so it wouldn't take all day and I would bring out 2-3 loads of items his 1.
Still charged full price.
Response
I'm sorry that we did not fullfill your expectations Amy. We take these matters very seriously and its my understanding that a member of our team has reached out to you about this. Please do not hesitate to reach out to our office if you have any further concerns. We appreciate your business and hope to earn the opportunity to serve you in the future.
Steve
The entire team was exceptional. Movers and office staff were extremely customer focused. It was a tough move for my mom and the team showed amazing empathy in how they engaged with her. Very patient.
Steve
Steve
Response
thank you Steve,
You are very kind. We appreciate you being our customer. Many blessings to you and your mom.
You are very kind. We appreciate you being our customer. Many blessings to you and your mom.
Lisa
Josh and Chase did an excellent job. They packed and moved everything with care, attention to detail and professional. We would definitely use them again.
Response
Thank you Lisa for the kind words regarding your moving crew! We are always happy to hear that we have met or even exceeded our customers expectations. We hope to serve you in your moving needs in the future!
Jeffrey
The driver of truck that was supposed to pick up at 2:30 called me and said they were running behind. Another driver called and said they would be there as quick as they could and got to my house at 2:45. They were fast but careful and got me moved in an hour sooner than was estimated, saving me almost $200. Tom and Hadley were great!
Response
Thank you Jeffrey for entrusting Two Men And a Truck -Springfield for your moving needs! We are glad to hear things went well and look forward to helping you in the future!
Beverly
Robert and Jackson were very careful with my belongings also very speedy. They were very nice men and engaged in casual conversation putting me at ease. Your truck was top notch!
Response
Thank you Beverly for your kind words regarding your moving experience! We take great pride in exceeding our customers expectations. We again appreciate you leaving this review and we hope to serve you in the future!
Scott
Initial packing was horrible. Had to text my contact and she and the owner were very responsive sending someone out to review the job. They agreed the packing was not up to par and arranged to unpack and repack all glass to ensure no damage would occur. The moving team was awesome and took great care to ensure we still moved on time and under budget.
Response
Thank you Scott for giving us this feedack. We will use this information to better our customers experience in the future. We also do appreciate your kind words about your moving crew and look forward to helping you with your moving needs in the future.
Maribeth
The guys did a fantastic job helping us move. They were able to come early which helped us tremendously. Absolutely wonderful
Response
Thank you Maribeth for the the opportunity to serve you and for the kind words regarding your moving crew! We appreicate you sharing your experience and we look forward to helping you in the future.
