Reseñas
Sarah
Very professional very careful and quick didnandacirc;??t waste time and got the job done
Response
<div class="bv-review-response-container">
<div>Hi Sarah,<br/>Thank you for the awesome review. We realize that in paying by the hour, you would like the crew to work as quickly yet carefully as possible. We are so glad that everything went smoothly. Thanks again for the review and for your business!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Hi Sarah,<br/>Thank you for the awesome review. We realize that in paying by the hour, you would like the crew to work as quickly yet carefully as possible. We are so glad that everything went smoothly. Thanks again for the review and for your business!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Marquita
I could not have asked for anything more. I was very pleased with my moving experience.
Response
<div class="bv-review-response-container">
<div>Hi Marquita!<br/>Thank you for the great review!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Hi Marquita!<br/>Thank you for the great review!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Nick
Slightly unhappy with packing day. They spent left our house at 4:15 the day of packing and left much unpacked. Move day was much longer because they were packing while they moved. My wife and I moved a lot of stuff on our own and the final charges were still higher than the estimate. The guys doing the move were great and worked hard but could have been more efficient.
Response
<div class="bv-review-response-container">
<div>Hi Nick,<br/>We are so sorry to hear that the move did not go according to plan. I understand your feelings on the move and in the future we will do more to address the efficiency, possibly sending an extra guy out to help speed it along. Please do not hesitate to reach out if there is something you feel we can do for you. Our office number is 586.415.8115. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Hi Nick,<br/>We are so sorry to hear that the move did not go according to plan. I understand your feelings on the move and in the future we will do more to address the efficiency, possibly sending an extra guy out to help speed it along. Please do not hesitate to reach out if there is something you feel we can do for you. Our office number is 586.415.8115. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Nicholas
The movers were great. We were not aware that they could not but put the bed back together that we took apart to save time. That was disappointing but they were very kind.
Response
<div class="bv-review-response-container">
<div>Hi Nicholas,<br/>Our typical move includes disassembling and reassembling furniture, however when the piece is disassembled prior to us getting there is it difficult for us to reassemble. Without seeing how the piece came apart, it would take the guys a much longer time to get the pieces together which is the reasoning for this "rule". I do realize that we could have mentioned it to you and made the move day a little easier, so I do apologize for that. Thank you for the kind and constructive review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Hi Nicholas,<br/>Our typical move includes disassembling and reassembling furniture, however when the piece is disassembled prior to us getting there is it difficult for us to reassemble. Without seeing how the piece came apart, it would take the guys a much longer time to get the pieces together which is the reasoning for this "rule". I do realize that we could have mentioned it to you and made the move day a little easier, so I do apologize for that. Thank you for the kind and constructive review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Barb
They were timely, helpful and friendly and went on and above helping me with Mom's hospital bed.
Response
<div class="bv-review-response-container">
<div>Hi Barb,<br/>We are so pleased that your Mom's move went well. Thank you for the great review!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Hi Barb,<br/>We are so pleased that your Mom's move went well. Thank you for the great review!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Paula
Great experience with a very professional moving team.They actually seemed to enjoy lugging heavy items and many many boxes around. They were very hard working andamp; cheerful through the whole day and accommodated special request to move a piece of furniture for example With good humor. Staff estimates for costs of moving andamp; boxes were very accurate andamp; delivery of boxes, tape andamp; paper is a lifesaver! Our moving day was smoother than I ever thought it could be. It would be nice to have some tall, thin boxes for some oddball items.
Response
<div class="bv-review-response-container">
<div>Hi Paula,<br/>We try our hardest to leave you with as little questions as possible going into move day. We understand that there is a lot to do to get ready and lots to remember. We are so glad to hear that everything went off without a hitch on move day. Thank you for the kind and thoughtful review!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Hi Paula,<br/>We try our hardest to leave you with as little questions as possible going into move day. We understand that there is a lot to do to get ready and lots to remember. We are so glad to hear that everything went off without a hitch on move day. Thank you for the kind and thoughtful review!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Mark
I have used Two Men and a Truck many times in the past with great satisfaction. This last experience was not like the others because the driver for this move started by telling me that he was going to count the items and they were hired to move 98 so they were going to tag 98 items. I was moving for my job and did not have any time to tell him that if that was the case he could just leave it all and I would find another vendor. In the past the teams were easy to deal with and I have always referred anyone that needed movers to use Two Men. This last experience has changed my feelings for your company and I will not exclusively use Two Men in the future. Having said all of this, most of my stuff did get moved and I did tip they team. The second guy was easier to deal with.
Response
<div class="bv-review-response-container">
<div>Hi Mark,<br/>We are sorry to hear about your experience and feelings towards this past move. Hopefully, I can help clear this up a bit. Long distance moving (over 40 miles) requires that we perform an on-site estimate and get an inventory list to build the estimate on. We are require, by law, to tag all items and move only what is listed. I do apologize that you felt this was troublesome to the move. If there is anything we can do to clarify or change your opinion on our services, please do not hesitate to call us at 586.415.8115. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Hi Mark,<br/>We are sorry to hear about your experience and feelings towards this past move. Hopefully, I can help clear this up a bit. Long distance moving (over 40 miles) requires that we perform an on-site estimate and get an inventory list to build the estimate on. We are require, by law, to tag all items and move only what is listed. I do apologize that you felt this was troublesome to the move. If there is anything we can do to clarify or change your opinion on our services, please do not hesitate to call us at 586.415.8115. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Carlene
Was very helpful and careful and took care of my things and was on time
Response
<div class="bv-review-response-container">
<div>Hi Carlene,<br/>Thank you for the kind words. I do see that you left us some room for improvement in the star rating, so if you could elaborate on what you think we could improve, that would be great. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Hi Carlene,<br/>Thank you for the kind words. I do see that you left us some room for improvement in the star rating, so if you could elaborate on what you think we could improve, that would be great. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Rick
Great team effort. Staff and movers were very professional and courteous. Used Two Men And A Truck before and would highly recommend.
Response
<div class="bv-review-response-container">
<div>Hi Rick,<br/>Thank you for the kind review! We look forward to helping with any future moving needs to you, friends, or family!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Hi Rick,<br/>Thank you for the kind review! We look forward to helping with any future moving needs to you, friends, or family!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Kim
I really was pleased with the movers they were very nice and professional, but one of the movers may have broken/damaged my $1500 heat press machine. i will not know the damage until i unpack after March 19th and call Geo knight to come out and service the machine.
