Reseñas
Dirk
The guys really hustled and finished faster than expected. They were careful not to track dirt and snow inside. Great attitudes in spite of very cold weather. Thanks!
Larry
Ryan and A.J. were great, and did a great job. Very efficient.
Kevin
Our moving team was terrific! I believe it was Justin and Joseph. They were prompt, courteous and worked quickly and carefully
Jenna
Even though the truck got stuck they still moved what I needed and didn’t charge me for extra time.
Response
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<div>Hi Jenna, thank you for completing our Moving Experience Survey! We apologize for any inconveniences that occurred during your move. We would love to speak with you to discuss how we can improve for next time. Please call our offices at 616.392.4448 to speak with David, our general manager, so that we can work towards a happy resolution.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Jenna, thank you for completing our Moving Experience Survey! We apologize for any inconveniences that occurred during your move. We would love to speak with you to discuss how we can improve for next time. Please call our offices at 616.392.4448 to speak with David, our general manager, so that we can work towards a happy resolution.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Roger
Derrick and AJ did a great job. They were very easy to work with and put everything where we asked them to. They were careful
with our property. I don't think I could have been happier.
with our property. I don't think I could have been happier.
Craig
No complaints about the service or the personel. My mother even gave both the guys $40 each as a tip and she is a 91 year old Dutchman (cheap).
What I do have complaints about is the second visit we hired you for. We needed the remainder of the furniture moved to the garage for BIBLES FOR MEXICO to pick up. We were charged for the time both in transit and for the return of the truck and then the hour they spent working was rounded off to the next HIGHER time segment. ----That was 15 there, 15 minutes back and about 10 minutes rounded off. That was about 40 minutes out of a total of 90 minutes we were charged for----almost 50% AND WE WERE GIVING IT AWAY. Is that fair to bill a 91 year old this much?
What I do have complaints about is the second visit we hired you for. We needed the remainder of the furniture moved to the garage for BIBLES FOR MEXICO to pick up. We were charged for the time both in transit and for the return of the truck and then the hour they spent working was rounded off to the next HIGHER time segment. ----That was 15 there, 15 minutes back and about 10 minutes rounded off. That was about 40 minutes out of a total of 90 minutes we were charged for----almost 50% AND WE WERE GIVING IT AWAY. Is that fair to bill a 91 year old this much?
Response
<div class="bv-review-response-container">
<div>Hi Craig, we are sorry to hear that this is your perception of our company. Our records do indicate that you have spoken with our team concerning our shop to shop hourly rate. We would like to continue working towards a happy resolution. Please call our offices to speak with David, our general manager. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Hi Craig, we are sorry to hear that this is your perception of our company. Our records do indicate that you have spoken with our team concerning our shop to shop hourly rate. We would like to continue working towards a happy resolution. Please call our offices to speak with David, our general manager. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Debbie
Elise in the office was wonderful! So nice and helpful with the details of our move. Jacob and Alex were a great team! They were friendly, professional and competent. We had a great move and truly appreciate the help we received from Two Men and a Truck!!
Jim
The movers were absolutely fantastic and professional.
Misha
I have used Two Men and a Truck multiple times over last 10 years and have always been happy with the job they do! Consistency in service provided. Staff has always been friendly and courteous each and every time.
Vanessa
Two Men and a Truck took all the stress of our move away. The two gentlemen were very professional and made us very comfortable.
