Reseñas

12/27/2017

Melody

out of 5 stars
We were treated very well by the two movers who did our move job - they were consistent, accurate and very conscientious about everything they did and kept us informed during the whole process. We would not hesitate to ask for them again.
Response
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<div>Thanks, Melody! We&#39;re glad that you had exceptional service and appreciate your continued business and recommendation!</div>
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12/26/2017

Beth

out of 5 stars
My moving experience was great using Two Men and a Truck. Both of our movers were very polite and efficient. The total move took less time than anticipated because of this. I would definitely recommend them to all of my friends.
Response
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<div>That&#39;s great to hear, Beth! Thanks for your feedback and business. We&#39;re so glad that we could provide you with excellent service!</div>
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12/24/2017

Anthony

out of 5 stars
Please commend BOTH of the movers that did my move. They went above and beyond helping me and they are definitely 2 assets you need to keep on board. They highly reflect your companies commitment to quality care in moving. They BOTH get 5 stars. Your office staff is to be commended as well. Iandacirc;??m a Disabled Veteran on a fixed income and HAD to use movers for my move because of this. Your kind and staff arranged a price I could afford. Thank you for supporting our Disabled Veterans. EVERYONE who I had Contact with should be given a pat on their backs. From the office staff to the 2 OUTSTANDING moving men clearly are a reflection of your commitment to our community and our Veterans. 5 STARS for ALL
Response
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<div>Thanks, Anthony, for your kind words! We&#39;re happy to help and are glad that we could provide you with exceptional service. Thank you for your continued support and recommendation. We&#39;ll certainly pass along your incredibly kind feedback to the team! Happy Holidays!</div>
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12/24/2017

Glenda

out of 5 stars
Tina was very professional and detailed during my initial phone call. She made me aware of all options and pricing. She responded to my follow-up questions in a timely manner. William andquot;Billandquot; and Xavier arrived promptly and were professional and courteous. They worked well as a team, asked clarifying questions and were very efficient. My items were handled with care and they ensured that all items were placed in the home to my satisfaction. William explained all documents and billing procedures well. Overall, I must say that Two Men and a Truck exceeded my expectation from my initial phone call to my move. The level of professionalism was evident from my initial phone call with Tina, William and Xavier were great! I truly appreciate the work done and highly recommend Two Men and a Truck!
Response
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<div>Wow, Glenda! Thank you for your incredibly kind words! We&#39;re so glad to hear that we could exceed your expectations and that you had exceptional service. We&#39;ll be sure to pass along your feedback to the team! Thanks so much for your business and continued recommendation!</div>
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12/23/2017

Joanne

out of 5 stars
Was happy to learn I could use 2 Men andamp; a Truck for a local, only 3 item move. Tina had set everything up and was very conscientious with details and made the set up process a breeze. The 2 men, Matt andamp; Eric were great. They called ahead to let me know their arrival time, got right to work and took great care of my items. They were not only very professional but also very personable and a pleasure to deal with. I do not plan on moving again but if I had to, I wouldn't hesitate on calling them again. Also it's great to know I can call on them for moving of furniture or heavy items in my home that I can't handle. Thanks to a great team at 2 Men andamp; a Truck. I recommend them, definetly.
Response
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<div>Thanks so much, Joanne! Your kind words and business are very appreciated. We&#39;re glad that we could provide you with excellent service and are happy to help whenever we&#39;re needed for any of those heavy items and furniture!</div>
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12/23/2017

Katie

out of 5 stars
We are so thankful that you were able to come out and help us move so last minute. We would not have been able to get everything to our new home otherwise! The movers were extremely kind and professional. Thank you so much!
Response
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<div>No problem, Katie! We were thrilled to help. Thanks for your kind words and business. We&#39;re glad that we could provide you with exceptional service!</div>
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12/22/2017

Les

out of 5 stars
we have used your services several times and have always been impressed with the quality of care and the guys who do the move.
Response
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<div>Thanks, Les! We appreciate your continued business and support. We&#39;re glad to provide you with exceptional service!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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12/22/2017

Steven

out of 5 stars
Movers arrived on time and were friendly. One of the movers seemed sick or tired, and the team was moving kind of slow in general. Turns out he didn't sleep very much the night before(?) After they took lunch, a manager brought a replacement. To make up for the lost time, they said they'd record an hour lunch on paper but only be gone a half hour. However, they really took about 45 minute lunch before showing back up, so I was really only credited about 15 minutes. I understand that sickness and unavoidable circumstances can happen, but I just would have expected a larger credit to the bill. I feel like I only had about 1.5 movers instead of 2 for the first 5 hours or so. Once the replacement showed up they worked fast and efficiently and I couldn't say enough good things about them.
Response
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<div>Thanks for your feedback, Steven! We appreciate your understanding and patience with the situation. We can assure you that this is not the norm, as we have a 96% referral rate. It&#39;s great to hear that the later part of you experience was excellent! Should you want to discuss this further, we encourage you to contact our office at 616.245.9200! Thanks, Steven!</div>
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12/22/2017

Nancy

out of 5 stars
I was not present when the furniture was removed from the apartment, but met the team at the storage unit where we are keeping the furniture for now. They were very pleasant, the did a great job unloading and placing the furniture in the storage unit. That is about all I can say for the short time that I spent with them.
Response
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<div>Thanks for your feedback, Nancy! We&#39;re glad that you had a great interaction with the guys and that your items were cared for with excellent service. We hope you had a great holiday!</div>
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12/18/2017

Stephanie

out of 5 stars
The movers were very slow. 3 pieces were not delivered because the movers couldnandacirc;??t lift them. 1 piano wheel broke off and was left in driveway.
They were not capable overall of this job. They were 1 hour late.
Response
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<div>Thanks for your feedback, Stephanie! We appreciate you taking the time to discuss your concerns with us. We&#39;re thrilled to have discovered that there were not any damages and are excited to work with you again in the future! With a 96% referral rate, we can assure you that this is not norm. We appreciate your continued business and support. Have a wonderful holiday!</div>
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