Reseñas
Susan
Shawn and Nolan were just so excellent...professional and very engaging...I did not worry for one minute about my things being damaged, lost or some other calamity. It really felt like a partnership between the three of us. You are fortunate to have such excellent employees...maybe you could give them a bonus! Many thanks! Susan
Ann
I was very pleased with the ease of my move. Nolan and Marcus did an excellent job! Thank you.
Mike
We had prior experience with Two Men and A Truck. When we sold our house and needed professional help. We never considered any other company. Once again, from the first call until our furniture and many cartons were in our new home, the experience was outstanding. Caleb was the office person we dealt with. He was very helpful and made the arrangements. Andre and Kenny were the two movers. They arrived on time and worked tirelessly to get our items loaded and offloaded. (a young lady was called in to wrap lamps and pictures. Unfortunately I don't remember her name but she also was very professional and worked quickly to get the items boxed).
And extra kudos to Andre and Kenny for getting our items into a downtown high rise by use of a loading dock.
Thanks again.
And extra kudos to Andre and Kenny for getting our items into a downtown high rise by use of a loading dock.
Thanks again.
Diana
We agreed the movers would arrive at 8:00 a.m. They arrived at 9:00 a.m. This caused me a great deal of stress due to the limited time permitted at the new address loading dock. So I took care of my end by requesting and receiving the 8:00 a.m. arrival. You failed on your end to the extent I will probably not use your service again. I am a recent widow and cannot possibly explain how this delay effected me. I have no one else to help me. This failure on your part is unfortunate because I have used you before and the movers have always been polite, professional and helpful. The movers on this move could not have worked harder to achieve the move in time. It is due to them that this move happened as it should have.
You should have offered me some type of discount on the bill.
You should have offered me some type of discount on the bill.
Response
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<div>Diana,<br/>We are so sorry to hear that you are unhappy with your moving experience. While everything was scheduled properly for an 8:00 a.m. arrival, the paperwork was unfortunately dispatched to a different crew who were in at a later time. Our office has made several attempts to contact you directly to go over the situation. At your earliest convenience, we ask that you contact our office at 616-647-4262 so that we may discuss options for discounting the bill. Please accept our most sincere apologies for the stress this caused you. We hope that you will allow us another opportunity to demonstrate our abilities in providing the very best in customer service.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Diana,<br/>We are so sorry to hear that you are unhappy with your moving experience. While everything was scheduled properly for an 8:00 a.m. arrival, the paperwork was unfortunately dispatched to a different crew who were in at a later time. Our office has made several attempts to contact you directly to go over the situation. At your earliest convenience, we ask that you contact our office at 616-647-4262 so that we may discuss options for discounting the bill. Please accept our most sincere apologies for the stress this caused you. We hope that you will allow us another opportunity to demonstrate our abilities in providing the very best in customer service.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<!--[if ReviewResponse]><![endif]-->
Patty
Joshua and Scott were awesome and made my moving experience si much easier. They have great personalities and were extremely personable
Tanya
Our overall experience from start to finish was fabulous. The guys worked non-stop and we’re extremely courteous and professional. I would strongly recommend Two Men and A Truck - especially Shauntay and Brenden’s teams.
Charles
Two men and a truck was an excellent choice by us from the beginning to the end everything went smooth the two gentlemen that we’re doing the moving for us we’re super fast and careful did everything the way it should be done we would definitely recommend two men and a truck to anyone
Michelle
Kobe and Marcus were quick and efficient. They worked so hard to get us moved in a timely manner! They did a fantastic job!
Kate
I had such an easy move thanks to Two Men and a Truck!
Brian
It was a great, stress free move due to the professionalism and positive attitude of my moving team. Shawntay should be employee of the month!
