Reseñas

05/11/2020

Adam

5 out of 5 stars
First time using Two Men and a Truck, very impressed! Young people with motivation and work ethic - very cool to see that in this day and age. Marc and Maddy helped move my things, while Jamie and AJ helped to dispose of some furniture at the second site. Marc and Maddy were helpful, personable, and careful with my things. They worked quickly and worked hard! Jamie and AJ also did a great job!
Response
Hi Adam, thank you for sharing about your experience with our team! We are very happy to hear that Marc, Maddy, Jamie, and AJ were able to make your move and junk removal a success. Thanks again for choosing TWO MEN AND A TRUCK!
05/09/2020

Richelle

5 out of 5 stars
This was my first time ever hiring movers. The moving team showed up ready to work. They were fast and professional. I couldn’t have asked for a better first experience.
Response
Richelle, thank you for your kind words. We are thrilled to hear that we were able to make your first experience with professional movers a success! Thanks again for choosing TWO MEN AND A TRUCK!
05/08/2020

Jan

5 out of 5 stars
The gentlemen were great and friendly. They were earlier then scheduled, and will use them again.
Response
Jan, thank you for your kind words! We are very happy to hear that you had a positive experience with our team and we hope to work with you again in the future! Thanks again for choosing TWO MEN AND A TRUCK!
05/08/2020

Robert

5 out of 5 stars
The Driver and helper were courteous and careful. And went the extra mile when asked.
Response
Robert, thank you for your kind words. We are very proud of our moving teams and are very happy to hear that your team was able to go above and beyond for you on your move. Thanks again for choosing TWO MEN AND A TRUCK!
05/06/2020

Aimee

5 out of 5 stars
Moving went better than anticipated thanks to Two Men and a Truck. They arrived prior to the scheduled time and got things moved quickly. All of our items arrived to the new home in the original condition. Thanks again!
Response
Hi Aimee, thank you for taking the time to complete our Move Experience Survey! We know that moving can be a difficult task so hearing that we were able to make your move run smoothly means the world to us. Thanks again for choosing TWO MEN AND A TRUCK!
05/05/2020

Barb

5 out of 5 stars
I was very pleased with everything concerning my move. The office staff did an excellent job of obtaining information from me initially, following up with paperwork and a follow up phone call. The moving team was polite, professional and efficient. I have used two men and a truck before and I have highly recommended everyone I know to use your company as well. More impressive during a pandemic.
Response
Hi Barb, thank you for taking the time to share about your experience with us! We're so happy to hear that everyone in our office and on your moving team was able to help make your move a success. Thanks again for choosing TWO MEN AND A TRUCK!
05/05/2020

Alicia

3 out of 5 stars
Broke our expensive armoire and large mirror. Have not heard back about the damage within 48 hours, as they stated. The movers were fighting with each other upon arrival. The truck ripped up the neighbors grass across the street while backing into our driveway. The movers were generally pleasant and quick, however the problems listed above would make me hesitant to book with this company again.
Response
Alicia, we're so sorry to hear that your expectations were not exceeded on your recent move. Our teams always strive to exceed expectations so we take your feedback very seriously. We've shared your comments with our local management team and would encourage you to reach out at 616.647.4262 with any further concerns. Thank you.
05/01/2020

Erica

5 out of 5 stars
I am very happy with the customer service, the guys who moved me and the price was fair. I would recommend your company to anyone who needs moving assistance!!! You are awesome!!!
05/01/2020

Philip

3 out of 5 stars
The service with the office rep Laura Newkirk was great she was very responsive and helped answer all my questions. My issue is with the move itself. The movers mentioned that they were called in on their day off to help us move because others were behind schedule and we were their o my move for the day. I understand being called in can be annoying but that’s not my fault. They were not careful.
Response
Phillip, we're so sorry to hear that your expectations were not exceeded during your recent move. With a 98% referral rating, we can assure you that this is not the norm. We've shared your comments with our local management team and we will use your feedback to continue to improve our service. Please contact our offices at 616.647.4262 with any further concerns. Thank you.
04/29/2020

Kelly

5 out of 5 stars
So loved the team that helped us move! Hard working, dedicated, and so polite! They disassembled & reassembled a complicated desk unit excellently! I give each one of them a 10 out of 10!