Reseñas
Melissa
Our home has damage. A dresser was damaged. Our fouton and bed frame were disassembled and parts were lost for both. We were quoted 7 1/2-9 1/2 hours and the move took 11 1/2 including a 2 hour break for the movers. We used same company 3 years ago with good service. Recommendations for other companies and 1 for this included people saying “the movers were fast, ran up and down my stairs.” Our movers were slower than expecte, seemed to take their time as pointed out by our new neighbor when moving in. One of the moves was feeling ill early in the day, we understand this happens but we were it and still have not been contacted by the company to make this right. Awaiting contact and arrangements for repairs/replacements.
Thomas
Well done. The guys worked extremely hard and made sure everything was moved and cared for. Will use Austin and Olay again.
Response
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<div>Thomas, thank you for your feedback! We are glad to hear such positive things about our moving crew. We truly appreciate your business!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thomas, thank you for your feedback! We are glad to hear such positive things about our moving crew. We truly appreciate your business!</div>
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Michael
I was so happy with Jordan and Sebastian. We had a long move from Rochester to Harbor Springs. The guys were very flexible, dependable, and nice. I feel that these two movers represented the company so well. They were very professional! I will definitely recommend Two Men and a Truck to others.
Response
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<div>Michael, that is so fantastic to hear! Thank you for the lovely compliments about your moving crew, It truly prides us to hear that they represent Two Men And A Truck so well. We are happy to have had the opportunity to help you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Michael, that is so fantastic to hear! Thank you for the lovely compliments about your moving crew, It truly prides us to hear that they represent Two Men And A Truck so well. We are happy to have had the opportunity to help you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Gilbert
The office staff assisted me with my short schedule. The price was more than we estimated however, it turned out to be a larger job than I thought.
Response
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<div>Gilbert, thank you so much for taking the time to write about your moving experience! We are so happy our Customer Service Representative was able to accommodate your short schedule. Thank you for your business!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Gilbert, thank you so much for taking the time to write about your moving experience! We are so happy our Customer Service Representative was able to accommodate your short schedule. Thank you for your business!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Linda
Our moving experience with 2 men and a Truck was excellent! Every thing was timely and professional. The team of mover were were very professional and courteous. They took great care in handling of our belongings and made sure we were satisfied with everything. I would definitely use them again and will recommend them to friends and family.
Response
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<div>Linda, thank you for the feedback! We are proud to hear that your crew took great care of your Items, the men will be thrilled to hear your wonderful complements. Thank you for your business!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Linda, thank you for the feedback! We are proud to hear that your crew took great care of your Items, the men will be thrilled to hear your wonderful complements. Thank you for your business!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Kelli
I used Two Men and a Truck for my local move in Clarkston based on recommendations from family. They first took a very thorough phone interview listing all our items to move, including our boats and grand piano. Our three trucks arrived right on time with our seven men: Valkner, Yost, Dabish, Barry, Smallman, Hall, and Boone. The movers were so polite and courteous making a stressful time much more relaxed. They worked SO FAST, were organized, worked together as an incredible team for 13 hours wrapping up all our furniture and then setting up our beds and dressers. They protected the door jams with quilts, nothing was broken or lost in our move, and both our cost and time for the move came in under their estimates. Great quality and price-I would highly recommend Two Men and a Truck
Response
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<div>Wow, Kelli! We appreciate the time you took to write about your moving experience. We will definitely let all 7 gentleman know of your wonderful compliments.We definitely are proud of our hardworking men and are thrilled they delivered you exceptional service the day of your move. Thank you for choosing us!!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Wow, Kelli! We appreciate the time you took to write about your moving experience. We will definitely let all 7 gentleman know of your wonderful compliments.We definitely are proud of our hardworking men and are thrilled they delivered you exceptional service the day of your move. Thank you for choosing us!!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Al
We use Two Men and a Truck 25 years ago and were pleased then and we were pleased this time. Beginning with Meghan, she explained everything very well and she communicated with us very well through the complete process. Dale and Mike our moving crew were wonderful. Dale was the lead and he was very professional and courteous the entire day. Mike was also very courteous. They worked hard and efficiently. We were being charged by the hour and I didn't see any wasting of time. The final bill came in under the original estimate. I would not hesitate to recommend Two Men and a Truck to family and friends. Thank you
Response
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<div>We are so glad to hear about your wonderful moving experience, Al. It really pleases us to hear that you had an efficient move and that Dale and Mike delivered great services. We truly appreciate your business and hope to move you again in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We are so glad to hear about your wonderful moving experience, Al. It really pleases us to hear that you had an efficient move and that Dale and Mike delivered great services. We truly appreciate your business and hope to move you again in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Patty
The driver was so strong and helpful. His 2 assistants were very polite too. I felt very comgortabld with them. I would request that staff again for further moves.
Response
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<div>Patty, it is so wonderful to hear that you had a great experience with your moving crew. We appreciate your business and look forward to working with you again in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Patty, it is so wonderful to hear that you had a great experience with your moving crew. We appreciate your business and look forward to working with you again in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Janet
I was satisfied with the character, friendliness and care of San and Chris.
My one complaint was that I felt they were a little slower than I thought they should be or to what I have been accustomed to in the past using Two Men. There was a lot of standing around and chatting on the truck. There were more than three times in which I went out to the truck to see why ar least one of them was not coming back to pick up another box, while the one was positioning the boxes.
It seemed like the new person wasn't sure what to do next. I feel like at least a good thirty to forty minutes were wasted, and when I am paying by the minute, it becomes a problem.
There was a point actually when I was going to call and inform the office of my concern over they slow pace and standing around talking.
My one complaint was that I felt they were a little slower than I thought they should be or to what I have been accustomed to in the past using Two Men. There was a lot of standing around and chatting on the truck. There were more than three times in which I went out to the truck to see why ar least one of them was not coming back to pick up another box, while the one was positioning the boxes.
It seemed like the new person wasn't sure what to do next. I feel like at least a good thirty to forty minutes were wasted, and when I am paying by the minute, it becomes a problem.
There was a point actually when I was going to call and inform the office of my concern over they slow pace and standing around talking.
Response
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<div>Janet, thank you for taking the time to give us your honest feedback. We are truly sorry that you were not completely satisfied with your move. Our movers try their very best to get the job done as quickly and efficiently as possible and we do apologize if these standards were not met on the day of your move. It appears that you did not mention your dissatisfaction on our follow up call. Our goal is to make sure every customer is satisfied with their Two Men and a Truck experience, so please do not hesitate to give us a call so we can discuss your concerns further.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Janet, thank you for taking the time to give us your honest feedback. We are truly sorry that you were not completely satisfied with your move. Our movers try their very best to get the job done as quickly and efficiently as possible and we do apologize if these standards were not met on the day of your move. It appears that you did not mention your dissatisfaction on our follow up call. Our goal is to make sure every customer is satisfied with their Two Men and a Truck experience, so please do not hesitate to give us a call so we can discuss your concerns further.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Ann-Marie
The young men who did our move were courteous, good-natured, careful and extremely hard-working. The move took less time than we thought it would, and was run quite efficiently. Our furniture was very nicely padded and wrapped, our belongings were treated with great care, and overall we are highly pleased with the personnel and your service. We have already recommended Two Men and a Truck to friends (Facebook and in person) and will continue to do so. Thank you!
Response
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<div>Ann-Marie, nothing makes us happier than to hear how hardworking and courteous our crew was on a move. We are happy the crew was able to finish your move under the estimated time. Thank you for all of your recommendations, we truly appreciate it!!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Ann-Marie, nothing makes us happier than to hear how hardworking and courteous our crew was on a move. We are happy the crew was able to finish your move under the estimated time. Thank you for all of your recommendations, we truly appreciate it!!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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