Reseñas
Wesley
The truck driver himself was rude. Didn’t explain things well as it relates to cost. Kept telling me all these items were extra. Once the truck was loaded he was in no rush to leave. Felt like he was pro-longing the move on purpose. The 2 actual movers themselves were great. But the driver was awful
Response
Nkosinathi, this is definitely unacceptable, no disagreement there. We always aim to provide 5-star service, which is definitely not what you received. You can rest assured that we have spoken with the team that completed your move and taken the appropriate actions to ensure this level of service does not continue. If there are any more details you would like to share, please feel free to reach out. Thank you for the honest feedback. Again, we sincerely apologize for your experience!
Shelby
This team was wonderful! Very efficient and innovative to ensure that the furniture was able to get into the house.
Response
We are so happy to have helped you, Shelby. Have a wonderful day!
Colleen
Hi There,
Our move was great, thank you!
The moving team connected with us promptly, arrived when they said they would, were friendly and professional. We were able to complete the move more quickly than estimated, which saved us some money too.
We'd definitely recommend your team again - thank you to the individuals who were our moving team - they rocked!
Our move was great, thank you!
The moving team connected with us promptly, arrived when they said they would, were friendly and professional. We were able to complete the move more quickly than estimated, which saved us some money too.
We'd definitely recommend your team again - thank you to the individuals who were our moving team - they rocked!
Response
We are so happy to have helped you, Colleen. Have a wonderful day!
Karen
Both the packing and moving crews were wonderful. Several unexpected issues came up, but they worked around everything and got it done. Really a great experience. I'll be calling again for the move from storage unit to apartment.
Response
Thank you for such a kind comment, Karen! We are so happy to have helped you. Have a great day!
William
Awful company, zero customer service issues with office and movers , I ended up helping them do the move due to the lack of respect 1 for my items but secondly lazy and complaining about where I wanted my stuff to go. Tons of issues here management could care less didn’t want to speak with me and I know they will not call me to address or apologize.
Response
William, we apologize for this! We always strive to provide 5-star service but it looks like we fell short with your experience and we apologize for this. We will be sure to speak with our team, find out where the disconnect happened, and implement a new communication structure to ensure experiences like this no longer occur. We appreciate you bringing this up to us!
Gina
Service was awesome. Every step was followed through. I would use again
Response
We are so happy to have helped you, Gina. Have a wonderful day!
Tanika
Very fast. Friendly workers. Nothing broken. Excellent customer service!
Response
We are so happy to have helped you, Tanika. Have a wonderful day!
Amy
If you had more than a 5 star ranking I would have given them 10.
Response
We are so happy to have helped you, Amy. Have a wonderful day!
Shelby
I was scheduled for a four hour move which was done in just three hours. My moving team was amazing and moved quickly and professionally. They managed to get everything up to a third floor apartment in what seemed like no time at all.
Response
Thank you for such a kind comment, Shelby! We are so happy to have helped you. Have a great day!
Michael
Kevin and his team were on time, communicated well. We understood exactly what they were going to do and made sure it was everything we needed from them. Very professional and took great care with our furniture. Service was exceptional. I greatly appreciated their efforts.
Response
We are so happy to have helped you, Michael. Have a wonderful day!
