Reseñas

12/07/2019

Heather

out of 5 stars
The two young men who took care of my move were awesome. They were courteous, friendly and did a great job. I would recommend them to others and would request to use them again in the future.
Response
Thank you for your kind words! We're so glad to hear that the team took great care of your move and provided excellent service. We'll be sure to pass along your feedback to them. If you ever need assistance again, don’t hesitate to reach out – we’d be happy to help!
12/02/2019

Lynn

out of 5 stars
These guys were great. I needed a short turnaround time and they delivered. The moving team showed up right on time, handled my belongs with care, got everything to its destination. Efficient AND cheerful.
Response
Thank you for the wonderful review! We're thrilled to hear that the team was able to meet your needs and provide efficient and cheerful service. It’s always our goal to make moves as smooth as possible, and we’re glad we could do that for you. If you ever need assistance again, don’t hesitate to reach out!
11/29/2019

Medina

out of 5 stars
The guys were very friendly and respectful. They did a Fantastic job
Response
Thank you for your great feedback! We’re so glad to hear that our team was friendly, respectful, and did a fantastic job during your move. We truly appreciate your kind words and would be happy to assist you again in the future!
11/16/2019

Johnny

out of 5 stars
Great job on moving despite 20 degree weather, movers were excellent and thoughtful on how they moved some of our older pieces, we really appreciate the care they took.
Response
Thank you for your fantastic feedback! We’re so glad to hear that our team provided excellent service, even in 20-degree weather. It’s great to know they took special care with your older pieces. We truly appreciate your recognition and would be happy to assist you again in the future!
07/16/2019

Lois

out of 5 stars
My husband and I were neither one advised that the freezer would not be plugged in and we lost our food inside. Our neighbor notified us late the next day after the food was defrosted that there was water leaking from our freezer. If we had known we would have taken care of it and plugged it in ourselves.
Response
I’m truly sorry to hear about the issue with your freezer and the lost food. It’s important to us that our customers have a smooth and worry-free experience, and it sounds like we missed the mark in communicating that detail. Please reach out to our customer service team so we can address the situation and work toward making things right for you.
07/08/2019

Jim

out of 5 stars
During the process of moving the owners of the house we were vacating had painters converge in on us causing extra confusion above that of normal packing and loading. The moving team didn't complain but kept a professional attitude. As a result, there was some damage to a couple of pieces of our belongings. The team leader was very responsive, and the company quickly resolved the problems to our satisfaction.
Response
Thank you for sharing your experience! We’re glad to hear that the moving team maintained their professionalism despite the added challenges. We always aim to handle any issues with care and resolve them quickly, so it's great to know our team was able to address the damage to your satisfaction. If you ever need moving services again, we'd be more than happy to assist!
04/22/2019

Ovgor

out of 5 stars
The moving team was young and energetic/dynamic however they could have been slightly more careful when moving stuff in the house (a couple of minor damages/scratches on the walls etc.). They had an excellent attitude and were all trying to do their best...I had one of the legs of a desk got damaged (cracked and almost broken) during transportation probably because of lack of padding underneath during transportation however the moving team stated that they will get it repaired and returned (awaiting)....Overall, it was a smooth move as we didn't have a lot of stuff to be moved...
Response
Thank you for your honest feedback! We’re glad to hear that overall your move went smoothly. We apologize for the minor damages and the issue with the desk leg – that’s certainly not the level of care we aim for. We’re glad the team is working to repair it, and we appreciate your understanding. We’ll continue to strive for improvements to ensure better service in the future. If there’s anything else we can assist with, please don’t hesitate to reach out!
04/08/2019

Patrick

out of 5 stars
Very happy with the professionalism that the two gentlemen displayed. They were very careful with my furniture and the minor damage that did occur was something they really could not prevent due to the logistics of physically moving the furniture. The minute damages were pointed out upon occurrence and addressed openly and honestly. Very professional. Will use again definitely. Thanks!
Response
Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our team. We take great pride in handling your belongings with care, and we appreciate your understanding regarding the minor damages. Your satisfaction means a lot to us, and we look forward to assisting you again in the future!
03/24/2019

Randy

out of 5 stars
They were on time (quite unusual for movers), careful and fast......
Response
Thank you for the great feedback! We’re so glad to hear that our team was on time, careful, and efficient. We strive to make every move as smooth as possible, and it's great to know we met your expectations. We hope to assist you again in the future!
03/22/2019

Eva

out of 5 stars
the movers worked very hard. Not even stopping for a break. They did the loading and unloading in remarkable time.
Response
Thank you for sharing your experience! We're thrilled to hear that our movers worked hard and efficiently, completing the loading and unloading in such a timely manner. We take pride in providing excellent service, and it's great to know we delivered for you. Thanks again!