Reseñas
Jerry
The guys we had did an awesome job! We had several hurdles to jump and they navigated right thru them. We moved from the 8th floor and had to deal with crowded elevators on the move out. On the move in we had to deal with loading dock issues. Still wound up completing the move in rapid time.
Anne J
Had 3 men, two worked, third stood around joking that he did not lift. Seems his job was to make sure the move took a long time. Men that worked carried small items one at a time rather than efficient methods. It appeared to me that the move was intentionally prolonged so the cost would be high. Jan y
Response
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<div>Anne,<br/>We appreciate your feedback and we're sorry things didn't go along as quickly as you expected. If you have additional concerns, aside from what we have already discussed on the phone, please don't hesitate to contact our Erlanger office at 859.689.0000 or info0361@twomen.com. We would be happy to speak with you.</div>
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<div>Anne,<br/>We appreciate your feedback and we're sorry things didn't go along as quickly as you expected. If you have additional concerns, aside from what we have already discussed on the phone, please don't hesitate to contact our Erlanger office at 859.689.0000 or info0361@twomen.com. We would be happy to speak with you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Peggy
Everyone was extremely kind and helpful. If I had any questions, they took time to explain. Took great care wrapping and moving my furniture.
Kevin
Very professional, courteous, efficient and on time!
Mildred
they were 2great guys very nice and polite. handle my furniture well .
Carolyn
Moving team was exceptionally careful with my furniture. Good experience.
Emaline
The guys were very kind and professional from the get go. I was very impressed with their service!
Michael
About move, late =traffic wreck. Movers did great job. I had big items to move. Advised my shelf would be 100 extra because size it over 300. Once I pulled shelves off dropping weight by about 70 lbs they moved it no problem. Only complaint I had was travel time. It was fixed with only 1 email . That was great. Suggestion fix- travel time line _____ then actual work time ______ = total _______. This will save any mess up for bad traffic and consumer will see plain english, I was over charged by 30 min. 1.25 hrs for tavel of 13 miles rd trip. It was fixed. And second thing is. Let costomer know travel time charge upfront mine was 45 min. and anything over 300 lbs will require additional charge, are you ok with this? Boom everything upfront. Hope this helps and I will Use you again. TY
Matthew
They were polite and helpful. They were on time. Very careful with the items. A very good experience.
Melanie
I called a week before my move. I was pleasantly surprised that there was availability at an affordable price. The movers were great. Took good care of my items, moved very fast, and were courteous and polite. Very nice guys. Overall, a great experience during a stressful time.
