Reseñas
Jo Ann
Drivers were professional and polite. They admitted that the move required two deliveries because they loaded the first truck incorrectly. This error was very expensive for me and a disappointment.
Response
<div class="bv-review-response-container">
<div>Jo Ann, we would like to deeply apologize for the inconvenience that occurred with loading the truck for the move. We would like to assure you that this is very atypical of our company, and something we will be addressing internally. Thank you for your feedback, and please don't hesitate to reach out to us so we can help resolve these issues.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Jo Ann, we would like to deeply apologize for the inconvenience that occurred with loading the truck for the move. We would like to assure you that this is very atypical of our company, and something we will be addressing internally. Thank you for your feedback, and please don't hesitate to reach out to us so we can help resolve these issues.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Robert
I overestimated the amount of items I needed to move, so at first I was shocked at the price quoted. But as the driver stated, I would only be charged hourly, and with not having that large of a move, I was totally satisfied with the end price. The 'two men' were professional, but also personable. I couldn't have asked for a better situation.
Response
<div class="bv-review-response-container">
<div>Robert, we are glad to hear just how satisfied you were with your recent move with us! All of our movers are highly trained, and we will be sure to pass along your compliments to them! We hope that you will continue to spread the good word about TWO MEN AND A TRUCK®, and give us a call should you need our services in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Robert, we are glad to hear just how satisfied you were with your recent move with us! All of our movers are highly trained, and we will be sure to pass along your compliments to them! We hope that you will continue to spread the good word about TWO MEN AND A TRUCK®, and give us a call should you need our services in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Lauren
I had 4 men and 2 trucks. These guys were very professional but also had great senses of humor. This team showed great teamwork and camaraderie. They worked hard and as stressful as moving is, they made it a pleasant experience.
Response
<div class="bv-review-response-container">
<div>Lauren, we are thrilled to hear that you had such a positive experience with our company! All of our employees are highly-trained, professional, and have great work ethics! We hope that you will continue to choose TWO MEN AND A TRUCK® as your primary moving company, and recommend our services to those you know!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Lauren, we are thrilled to hear that you had such a positive experience with our company! All of our employees are highly-trained, professional, and have great work ethics! We hope that you will continue to choose TWO MEN AND A TRUCK® as your primary moving company, and recommend our services to those you know!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Kim
A mover misidentified a carpet beetle casing for a bed bug and stopped the move. Within 2 hours if was identified by a pest control expert for what it was but the moving company could not restart the move. The earliest they could move us was 5 days later at best. I understand the need to be safe for movers and trucks; however we were on a timeline to get out of our house. As the blame was not ours, I feel that the company should have figured something out. I fully expect my deposit returned and will not seek this company’s services in the future.
Response
<div class="bv-review-response-container">
<div>Kim, we would like to deeply apologize for the inconveniences that occured with your move. We would like to assure you that this is very atypical of our company, and something we will be addressing internally. Thank you for your feedback, and please don't hesitate to reach out to us so we can help resolve these issues.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Kim, we would like to deeply apologize for the inconveniences that occured with your move. We would like to assure you that this is very atypical of our company, and something we will be addressing internally. Thank you for your feedback, and please don't hesitate to reach out to us so we can help resolve these issues.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Steve
Your company did an outstanding job from the first phone call through the last box moved. I would use your organization again...but I don't plan to move again anytime soon. Thanks so much.
Response
<div class="bv-review-response-container">
<div>Steve, thank you so much for choosing TWO MEN AND A TRUCK® for your recent move! We are happy to hear that everything went smoothly, and you are getting settled in to your new place! We hope that you will tell those you know about the positive experience you had with our company, and feel free to reach out to us should you need our services in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Steve, thank you so much for choosing TWO MEN AND A TRUCK® for your recent move! We are happy to hear that everything went smoothly, and you are getting settled in to your new place! We hope that you will tell those you know about the positive experience you had with our company, and feel free to reach out to us should you need our services in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Sarah
I was to be the third move of the day. Suppose to arrive between 2:30-4:30pm. I got a phone call at 4:25pm to inform me that they would have to cancel my move!! The customer before me was taking longer then expected. I was so mad. I was just moving a few items across town. I ended up paying friends to do it. I never even got an apology. They gave me my deposit back, I was emailed. Won’t ever use again and will never recommend them to anyone who wants to move.
Response
<div class="bv-review-response-container">
<div>Sarah, we would like to deeply apologize for the inconveniences that occured with your move. We would like to assure you that this is very atypical of our company, and something we will be addressing internally. Thank you for your feedback, and please don't hesitate to reach out to us so we can help resolve these issues.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Sarah, we would like to deeply apologize for the inconveniences that occured with your move. We would like to assure you that this is very atypical of our company, and something we will be addressing internally. Thank you for your feedback, and please don't hesitate to reach out to us so we can help resolve these issues.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Melanie
Everything went very smoothly...right on schedule. Would certainly consider again!
Response
<div class="bv-review-response-container">
<div>Melanie, we are so happy to hear that your move went so smoothly! We hope that we have an opportunity to work with you again in the future, and that you recommend TWO MEN AND A TRUCK® to those you know!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Melanie, we are so happy to hear that your move went so smoothly! We hope that we have an opportunity to work with you again in the future, and that you recommend TWO MEN AND A TRUCK® to those you know!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Pat
I had a lot of stuff to move. When it was clear the truck would fill up, the movers avoided certain heavy items that I had to move myself. It took me additional 8 hours to move the remainder of items. Wardrobe was packed wrong. Shirts and ties were just thrown in bottom of the box. Second wardrobe was not filled, but items were left hanging in closet. Many sheets of wrapping were brought in and just left on the stove. The movers were nice and personable, but the quality and completeness of the job was poor.
Response
<div class="bv-review-response-container">
<div>Pat, we would like to deeply apologize for the inconveniences that occured with your move. We would like to assure you that this is very atypical of our company, and something we will be addressing internally. Thank you for your feedback, and please don't hesitate to reach out to us so we can help resolve these issues.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Pat, we would like to deeply apologize for the inconveniences that occured with your move. We would like to assure you that this is very atypical of our company, and something we will be addressing internally. Thank you for your feedback, and please don't hesitate to reach out to us so we can help resolve these issues.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Maggie
Movers were three hours late, we paid for three movers. One was new and dropped items, one had a broken wrist and moved as much as he could but was really only there as the driver. Overall they were nice kids but needed more direction . Our first experience with two men and a truck was much more professional.
Pauline
Two men and a truck is one firm that we have used for a long time. We would want to have three men when we request for them. Thank you
Response
<div class="bv-review-response-container">
<div>Pauline, we thank you so much for continuing to choose TWO MEN AND A TRUCK® for all your moving needs! We are glad to hear that you were satisfied with your recent move, and we hope that you will continue to spread the good word about our company!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Pauline, we thank you so much for continuing to choose TWO MEN AND A TRUCK® for all your moving needs! We are glad to hear that you were satisfied with your recent move, and we hope that you will continue to spread the good word about our company!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
