Reseñas

10/17/2018

Joya

stars
I was told on the follow up call Monday that I would hear from a manager but haven't. The move took twice as long as expected so I paid twice as much. The two 'men' were actually two 20-yo kids who were friendly & eager but did not know how to manage their time. I told them furniture was the #1 priority & they should talk to us if they couldn't do it all in the estimated timeframe & we would prioritize what to take. They agreed, proceeded to take over an hour to over-wrap furniture from the basement, ran out of wrap so the good furniture didn't get wrapped, and we ended up moving a recliner, oversized chair and ottoman, &office chair ourselves, plus large/heavy flat files are STILL sitting at the first house. Could say more-not happy, won't recommend but will share my experience instead.
10/17/2018

Camille

stars
Took the stress and work load off of my husband. The experience was well worth it. I'm glad my sister told me about this!
10/16/2018

Chad

stars
The movers were a goos crew that were very friendly. They were efficient and careful.
10/15/2018

Jack

stars
Arrived on time after phone alert. Worked quickly and professionally. Very respectful of me and my property. Very happy with the service.
10/13/2018

Katrina

stars
We are incredibly disappointed with the service. Not only did the move take about 7 hours to move a bed, a couch, two dressers, a desk.... no boxes, just a two bedroom apartment worth of furniture, the movers took about an hour and a half of breaks. They also put a hole in our ceiling, broke off part of a wall, and put a ton of scrapes in the paint down to the drywall. No mention was made of the ceiling hole before they left. For $1500, I expected much, much faster and better quality service. We called into the South Bend office several times with no response, and had to complain to corporate to get any response. We will not use this company again.
10/09/2018

Steve

stars
We very much enjoyed the day - they helped make things less stressful - were careful, courteous and efficient- thoughtful when trying to figure things out - plan logistics etc. The team worked well together and we would for sure tell others to use the company. The office phone conversations were also very efficient - friendly and helpful.
Response
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<div>Steve, thank you so much for your kind words! We hope that you will continue to choose TWO MEN AND A TRUCK&reg; as your primary moving company, and recommend our services to those you know!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/08/2018

Helen

stars
They did a great job moving my bigger furniture to my new home. I had just had it all painted and I did not find any damage to the new paint, so I am really pleased. The furniture was fine, too!
Thanks!
Response
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<div>Helen, we are happy to hear that our movers were able to successfully move your furniture without messing up any of your new paint! All of our movers are highly trained for such situations, and we will be sure to pass along your compliments to them! We hope that you will spread the good word about your positive experience you had with TWO MEN AND A TRUCK&reg; to those you know!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/08/2018

Julie

stars
I was very pleased with the move and the handling of my things. The two movers were professional and friendly.
Response
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<div>Julie, we are so happy to hear that you were so pleased with your recent move! We hope that you will continue to choose TWO MEN AND A TRUCK&reg; as your primary moving company, and recommend our services to those you know!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/08/2018

Judy

stars
I called Two men and a truck on Friday morning around 7:00 am because I needed help unloading a 26 foot truck and wasn't able to get the help from friends as expected. I was told there would be a team at my home at 1:00. They showed up at 4:00. By then, I called all my family and we were almost done by the time they got there. When the 3 guys got there, I said I didn't need them anymore but could use their help the next day (Saturday). One of the gentlemen said the office would call me in the morning. I never received a call back. To top it all off, the team that came three hours late asked to use my restroom. Absolutely not.
Response
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<div>Judy, we would like to deeply apologize for the inconveniences that occured with your move. We would like to assure you that this is very atypical of our company, and something we will be addressing internally. Thank you for your feedback, and please don&#39;t hesitate to reach out to us so we can help resolve these issues.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/05/2018

Tina

stars
Every thing that was moved is damaged and one way or the other. The management team is working to resolve these issues. There’s a grave concern about communication while giving estimates. Our estimate included things the movers did not moved yet we were above the top dollar estimate on our final. They are looking at furniture repair and replacing parts of a safe that was damaged however the finish on the safe will be a problem. I would not recommend to anyone ever. Could not be more disgusted that all furniture was new and I’ve never been moved before. Some of the workers on October 1 had a very bad attitude and want even sat in the truck. They did not take care with our items at all.