Reseñas

03/23/2018

Katie

stars
All positive. Crew did a good job, very friendly. Will use again.
Response
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<div>Katie,<br/><br/>Thank you for the kind words. We value as a customer and will be here for you whenever you move again. Please feel free to recommend Two Men and a Truck to all your friends and family.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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03/22/2018

Bob

stars
everyone did a great job. movers were on time and worked very hard to get my move done in a timely manner.
Response
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<div>Bob, <br/>We are so glad you are pleased with your move. We appreciate your business and you are a valued customer! Thanks for choosing Two Men and a Truck!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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03/18/2018

Darlene

stars
I was most impressed with our movers, George and Matt. They were courteous, diligent and careful. What more can you hope for!!
Response
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<div>Darlene, thank you so much for your kind words! George and Matt are two of our most valued employees, and we will be sure to pass along your compliments to them! We hope you will continue to choose TWO MEN AND A TRUCK&reg; as your primary moving company, and recommend our services to those you know!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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03/17/2018

Pamela

stars
The time for my move exceeded 4 1/3 hours over my estimate. In addition, The team damaged 6 items during the move. After sending photos and emailing Keith at the local office twice, I had to follow up with a phone call 6 days after the move. Keith had excuses as to why he had not responded to my emails or called back and indicated that he will call on Monday.
03/15/2018

Shelley

stars
Melissa was very helpful. I will recommend you to friends andamp; family!
Response
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<div>Thank you, Shelley, for the kind words and for recommending Two Men and a Truck to your friends and family. You are a valued customer and we will gladly help you in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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03/14/2018

MISTY

stars
This move was ridiculous, first of all the 2 movers needed to borrow tools from me to be able to disassemble the bed and other items. they told me that the company does not provide them such tools. the bed that was disassembled at one property and moved to the other was not even put together properly. all of the bolts were very loose and not even tightened, the four post that support the wooden slats under the mattress were just laying on the ground not even attached and the wooden slats were not even screwed into the the bed frame. It took me 1/2 hour to secure the bed properly. I have pictures if you would like to see them. The driver also lost his keys to the truck and took 45 minutes to find them delaying the entire move. I would like 1/2 hour of labor credited back to me.
Response
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<div>Misty, we are so sorry about the trouble that occurred the day of your move. We would like to assure you that this type of behavior is atypical of our company and what we stand for, and will definitely be addressed with our staff. Please feel free to contact our local office to discuss any issues you may have had with your recent move. We hope that you will choose to give TWO MEN AND A TRUCK&reg; a second chance in the future, so that we may prove to you exactly why they call us the &quot;Movers Who Care&reg;&quot;!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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03/13/2018

Judy

stars
The crew was very polite and they were all very hard workers. Their truck got hopelessly stuck in our driveway but the guys never missed a beat. They carried our furniture up to the house! They finished in less time than quoted.
Response
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<div>Judy, We are so happy that, even with a stuck truck, we were able to get you all moved in. Thank you so much for choosing Two Men and a Truck for your moving needs.</div>
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03/11/2018

Bill

stars
I asked for two big guys to carry two cabinets down to the basement..about a ten-20 minute job. 2 men said they had the two perfect guys. The first crew said the job was custom made for two big guys they named and left. I asked again for the 2 big guys. This time they sent 3 guys. Two guys about my size and another to handle paperwork. Still no 2 big guys they also mentioned. This crew was strong and completed the work. I never saw the 2 big guys I requested. There really should be a 1/2 to 1 hour rate as it cost me $200.00 for about 20 minutes work. The minimum 2 hour charge is excessive in my view. Otherwise everyone was pleasant and professional.
The furniture is finally where it belongs so in the end all is well.
Thank you
Response
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<div>Bill, we are so sorry to hear about the complications and miscommunications that occurred the day of your move. However, we are happy to hear that the rest of the job was completed as planned, and that you are satisfied with the new arrangement of your furniture. We hope that you will continue to spread the word about TWO MEN AND A TRUCK&reg;, and continue to choose us as your primary moving company!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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03/09/2018

Veronica

stars
My rating is based upon the first set of men who were sent to my apartment. Two of the men were unprofessional and inappropriate. A new crew were sent out and they really were much better and professional. An end table was broken through the moving process and a jewelry case was jarred and not working correctly now. I think the first two guys moved those items. It was an experience to say the least.......
I would refer people but I would share my whole experience with the person I referred.
03/09/2018

Beverly

stars
Your employees were on time and professional. We will recommend your company to family and friends.

Beverly
Response
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<div>Beverly, Thank you for your kind words and for recommending Two Men and a Truck to your family and friends. You are a valued customer and if you ever are need of moving services again, just let us know and we will be there!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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