Reseñas
Tina
My moving team of Bryan & Travis (Evanston, IN based) were top notch handling my mother’s long distance move. These two guys were friendly, thorough and thoughtful with handling her items. From pick up to delivery they provided excellent communication in all aspects of the move. If I or my family/friends have any future moves I wouldn’t hesitate recommending Two Men and a Truck.
Response
Tina, thank you for your generous review. We are glad Bryan and Travis were friendly, thoughtful, and communicative; we will ensure they receive your compliments! Thanks again for choosing your Movers Who Care®!
John
Fast, efficient, friendly describes the moving team. Great job would definitely use again!
Response
John, thank you for your kind words. We are glad our team was fast, efficient, and friendly; we will ensure they receive your kind words! Thanks again for choosing TWO MEN AND A TRUCK®!
Penny
I was very happy with my experience with two minute track. They were very informative kept me informed on when they were going to arrive and arrived on time. I got text messages throughout the time that I had made the arrangements. There were three young men that came two of them worked hard One of them. Seem not to know what he was doing, and the leader continue to tell him everything to do
Response
Penny, thanks for the review and for choosing TWO MEN AND A TRUCK®!
Jami
The guys that helped me were courteous and professional. They took care of my belongings with extra care and came in under budget.
Response
Jami, thank you for your kind words and for choosing TWO MEN AND A TRUCK®! We will ensure our team receives your compliments!
Jennifer
Could not be more pleased! The moving team (Christian and Dristan) could not have been more polite and helpful!
Response
Jennifer, thank you for your generous review and for choosing your Movers Who Care®! We will ensure Christian and Dristan receive your compliments!
Trish
Guys were fast and polite. Helped me place furniture in new home that best fit each room.
Response
Trish, thank you for your kind words. We are glad our team did a great job; we will ensure they receive your compliments! Thanks again for choosing your Movers Who Care®!
Beth
The two young men that move me were thaw absolute best extremely hard workers and so professional I can’t say enough good things about them . They made the whole experience so seamless and to be honest I was stressed out but they handled everything they are just extremely wonderful young men if I ever move again I will use you guys and pray I get the wonderful young men that helped me this time .
Response
Beth, thank you for your wonderful review! We are happy our team was hardworking, professional, and made the process seamless; we will ensure they receive your praise! Thanks again for choosing your Movers Who Care®!
Jay
Always the best experience
Response
Jay, thanks for the review and for choosing TWO MEN AND A TRUCK®!
Brown
The men that moved my piano were respectful and friendly and efficient! They were the best!
Response
Brown, thank you for your kind words and for choosing your Movers Who Care®!
Barry
The best thing I can say about 2men and truck is they showed up as scheduled.The cost was higher than estimated.The movers were rough bumping items together door faces dropping etc.The movers didn't even have tools they had to use my tools.Were in a hurry to leave getting you to sigh a statement about damages before insecting items for damages dents scratches.Will never use again or recommend.
Response
Thank you for taking the time to leave us your feedback. We sincerely apologize that your recent moving experience did not meet your expectations, and we are truly sorry for the issues you encountered.
We're glad to hear that our team arrived on time, but we deeply regret the difficulties you faced regarding the final price being higher than estimated, the crew being unprepared and not having their tools, and your perception of them being rushed. This is certainly not the standard of service we aim to provide.
We have thoroughly investigated your feedback internally.
As a result, we have retrained our newer driver on the critical importance of performing a revision when a move is expected to exceed the original estimate, ensuring full transparency with our customers. Additionally, we have reinforced with our entire crew the necessity of being fully prepared with all proper tools for every job and ensuring careful handling of all belongings.
Your satisfaction is incredibly important to us, and we are committed to learning from your experience to improve our service. We would appreciate the opportunity to discuss this further with you directly. Please contact us at your earliest convenience so we can address your concerns more personally
We're glad to hear that our team arrived on time, but we deeply regret the difficulties you faced regarding the final price being higher than estimated, the crew being unprepared and not having their tools, and your perception of them being rushed. This is certainly not the standard of service we aim to provide.
We have thoroughly investigated your feedback internally.
As a result, we have retrained our newer driver on the critical importance of performing a revision when a move is expected to exceed the original estimate, ensuring full transparency with our customers. Additionally, we have reinforced with our entire crew the necessity of being fully prepared with all proper tools for every job and ensuring careful handling of all belongings.
Your satisfaction is incredibly important to us, and we are committed to learning from your experience to improve our service. We would appreciate the opportunity to discuss this further with you directly. Please contact us at your earliest convenience so we can address your concerns more personally
