Reseñas

09/14/2018

Jerry

out of 5 stars
The 1 thing I totally disapprove of is your payment practice of writing my credit card information on multiple copies and even scratching over my number on the copies too. Not happy! You take payment over phone!! Why put me at risk by copying card on paperwork too!!! I asked Niko the supervisor why this was necessary since payment taken and approved over phone. He replied it’s procedure. Please change your Payment Policy’s!!!
09/13/2018

Tom

out of 5 stars
The movers did outstanding and more than helpful work. Will use them again for sure.
09/12/2018

Paulette

out of 5 stars
I've already sent an email to customer care with a litany of issues. However, I forgot to also mention that many boxes marked living were taken to the basement vs. the LR & vice versa. Jeremy came up to me & asked if I wanted to put a square marble-top table back together myself (they took it apart) or if I wanted them to do it (like I could lift it?!). I also want to say 3 movers can't be rated in 1 clump. 1 was very poor, another barely above that & 1 EXCELLENT. We were told one was "new" so constantly asking for advice from other guys (& asking us where to put things even when labeled & clearly marked). We were told Jeremy was "in-training" to be a supervisor. The EXCELLENT mover was helping both/very professional. I've used your company many times before. All for $1000+ w/tip.
09/10/2018

Chris

out of 5 stars
Showed up on time. Men were in great spirits. Small amount of damage to one item moved. Within an hour they called me to ask how it went. I explained well despite one item. They had a replacement part on order for a direct replacement. What more can you ask for. Thank you.
09/10/2018

Harold

out of 5 stars
Great work ethic and personalities. All of the movers were very professional. (Aaron, Neko, Terik, Jacob, Andrew, Jake, Brendanm Khalil, and Sperling). All were amazing.
09/09/2018

Kevin

out of 5 stars
Great moving team. Very helpful and knowledgeable.
09/08/2018

Dorothy

out of 5 stars
They made this move so much easier. The movers were friendly and knew what they were doing with the furniture. Thank you!
09/08/2018

Kentosha

out of 5 stars
Great service, we will never move things on our own again.
09/07/2018

Sue

out of 5 stars
Office staff were very helpful and thoroughly explained all the move details. Double checked everything with me. The moving staff (Nick, Rodney, & Rodney from Collinsville office) were polite, courteous, answered any questions we asked, all with a great attitude. They were very efficient and made sure everything was to our satisfaction.
09/06/2018

Michelle

out of 5 stars
Dropped a desk that was very valuable to me and unwilling to make it right. I am now without a desk that I saved 2 years for.
Response
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<div>We&rsquo;re sorry to hear about your frustration. Please call our office at 618-651-6533 and speak with Marcus to discuss your concerns. We look forward to hearing from you and working toward a resolution.</div>
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