Reseñas
David
3 items are missing. A tin can full of 34 credit cards, 50.00 in rolled quarters, and a men’s diamond ring. We have used yall before and chose to again. Never thought something like this would happen. We will never use yall again for our moving needs. Its sad that you cannot trust people these days. Will not recommend your services. Police report has been filed as well.
Response
Hi David, we’re sorry to hear about your experience. This is not the standard we expect from our team, and we appreciate you bringing this to our attention.
Lillie
It was great, except two tables were damaged and I want them back after tmt agreed to repair them.
Response
Thank you, for choosing Two Men and a Truck®. We’re happy to hear your move went well and appreciate your feedback as we continue improving our service.
Aurora
The movers thought it wasn’t necessary to inform me that when moving my washer and dryer unit that they had caused significant damage to my wall. Of which I am having to repair now in order to get my deposit back.
Response
Hi Aurora, thank you for taking the time to leave a review. While we’re glad parts of your experience went well, we’re always looking for ways to better serve our customers and appreciate your input.
Sharon
From day of quote to pickup and delivery day everyone involved was exceptional to work with. The care of moving our belongings and placing them where they went was with the best care. Would highly recommend our group of guys, they were friendly, respectful and professional.
Response
Thank you for kind review and for trusting our local TWO MEN AND A TRUCK® team with your move. Your feedback helps us continue providing dependable moving services in the communities we serve.
Kimberly
I cannot begin to express how upset I am with your movers. They were not in the least bit careful with my belongings, nor with my house. I will NEVER use your company again, and I would advise others not to use them as well. Your people need some serious training as to how to properly move other people's things. You also need to explain to your employees that "mouthiness" and making excuses for damages ("It's not my fault") are completely unacceptable.
Response
Hi Kimberly, thank you for your feedback. We’re sorry your experience didn’t meet expectations, and we appreciate you bringing this to our attention.
Jillian
The two movers were very friendly and worked hard to move our stuff quickly. We didn’t have a lot of items damaged in the move. However, they stacked lighter boxes on the bottom with heavy boxes on top so we had light damage to fragile items. One mover smoked multiple cigarettes in the moving truck and while our belongings were in there so when we moved into the new house we had a strong cigarette smell. Very unprofessional. Will not use this company again.
Response
Thank you, Jillian, for taking the time to leave a review. We appreciate you choosing Two Men and a Truck® and value the opportunity to improve.
Steve
Overall move was great, but they did break my headboard of my bed.
Response
Thank you, for choosing Two Men and a Truck®. We’re happy to hear your move went well and appreciate your feedback as we continue improving our service.
Bud
Things were damaged didn't notice when your moving youre too busy, put my wifes office desk together and its broken two places But that's what we paid for Wont use you again or recommend your company.
Response
Hi Bud, thank you for your feedback. We’re sorry your experience didn’t meet expectations, and we appreciate you bringing this to our attention.
Chan
This move was not great.
Response
Chan, thank you for sharing your feedback. We appreciate you choosing Two Men and a Truck® and value the opportunity to improve.
Lynn
Roberto and Pierrewere very professional, polite, and took good care of our furniture. Moving furniture can be stressful, I was confident with their skills and made the experience fun. Highly recommend this team and company
Response
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<div>EXTERNAL: This email originated from outside of Bazaarvoice. Do not click any links or open any attachments unless you trust the sender and know the content is safe.<br/><br/>Thanks, Lynn!<br/><br/>Lydia Whatley<br/>Multi-Unit Marketing Manager<br/>TWO MEN AND A TRUCK®<br/>O: 678.975-3826 | C. 404.449.3622 | F. 770.792.3384<br/>________________________________</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<!--[if ReviewResponse]><![endif]-->
<div>EXTERNAL: This email originated from outside of Bazaarvoice. Do not click any links or open any attachments unless you trust the sender and know the content is safe.<br/><br/>Thanks, Lynn!<br/><br/>Lydia Whatley<br/>Multi-Unit Marketing Manager<br/>TWO MEN AND A TRUCK®<br/>O: 678.975-3826 | C. 404.449.3622 | F. 770.792.3384<br/>________________________________</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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