Reseñas

06/02/2018

Kerri

stars
The moving guys were amazing. They never hesitated to move something to a different place even if it was in that place to begin with. Their attitudes were full of service. I have concerns with the office staff. There seemed to be some miscommunication between sending two men and three which was the original plan. I felt sorry for the two guys not having the third person and tipped them well for their troubles. They were on time and worked hard.
Response
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<div>Thank you very much for your feedback. I&#39;ll be sure to speak with the office staff to better understand the reason for the change from 3 guys to 2 guys. Based off the inventory, it looks like only two guys were needed and it gave us the opportunity to lower the rate for you since a lot of the billable time was drive time. I&#39;m so glad the two guys were able to handle everything for you. If there is anything else we can do for you, please let me know.</div>
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05/26/2018

Ken

stars
We had a wonderful experience, our movers were courteous, professional and all around great guys.
Response
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<div>I&#39;m so glad you had a wonderful experience. Thank you for your feedback.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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05/26/2018

Cameron

stars
We were very impressed with our experience! The communication about the service from the office was top notch. The team that actually moved us was first rate - James, Jamie, Travis, and Kavon were excellent! They were courteous, professional, and efficient. I enjoyed talking with them and hope that if we move again any time in the future we could use this same team again.
Response
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<div>We greatly appreciate your kind words, and the opportunity to help with your move. I&#39;m so glad you had an excellent experience. If there is anything else we can do for you, please let us know.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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05/26/2018

Dan

stars
First, I met the local owner in Sams Club. He wa very nice and very helpful. I felt comfortable with him moving my 90 year old in laws. The crew was fabulous. They were friendly, polite, and professional. They worked hard and got the move done very efficiently.
Response
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<div>Thank you for your kind words. We truly enjoy serving our customers and making what we know to be a stressful day, a positive one. If there is anything else we can do for you, please don&#39;t hesitate to contact us.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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05/25/2018

Catherine

stars
the guys were fast and careful with all our belongings. I am very happy with them and I would use them again :)
Response
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<div>Thank you so much for your feedback. I&#39;m glad you were pleased with everything. We hope you enjoy your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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05/22/2018

Travis

stars
As always everyone was very helpful and Professional.
Response
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<div>Thank you for your kind words. We greatly appreciate the opportunity to serve you. If there is anything else we can do for you, please let me know.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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05/21/2018

Monica

stars
The office helped me with getting a room to room move with a min charge of 1hr per visit. James and Jamie were on time,
Careful and polite.
Response
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<div>Thank you for your kind words and feedback. If there is anything else we can do for you, please let me know.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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05/21/2018

Clay

stars
Everything went smoothly. One minor irritation, one of the guys kept mentioning that gratuities are excepted. Also mentioned how broke he was. I don't need to be pushed like that. If the service is good, you might get a tip. I don't know when the world decided that working for wages was not enough and that everyone deserved more than the agreed upon price. I provide a service for a set fee and I never expected a "tip". Trying to guilt someone into a tip is very irritating.
Response
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<div>Thank you for sharing your feedback. I&#39;m glad that everything we smoothly with the move. I completely agree with your comment regarding tips. I will definitely speak with all my movers and remind them of our professional conduct policy that we expect from all of our movers. Tips are always appreciated, but never expected. I&#39;m sorry that you felt obligated to tip; that never should have happened. If there is anything we can do for you, please let me know.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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05/19/2018

Joni

stars
Very easy to schedule and moving team did a great job moving family antiques and baby grand piano to a storage unit. Very professional, courteous and thoughtful. Will definitely use again. Thank you!
Response
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<div>Thank you for sharing your feedback. We greatly appreciate the opportunity to help with your move.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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05/18/2018

Sondra

stars
This is the 3rd time we have used Two Men and a Truck for a move. I am never disappointed!! Your employees are kind, courteous, professional, and polite. I have never seen a group of men work as hard as your movers. What a delight to always move with a company that is consistent in their service. Thank you so much for all your help.
Response
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<div>Thank you so much for kind words and for giving us multiple opportunities to serve you. We know moving can be stressful, so it is always our desire to make each move positive, efficient, and professional from start to finish. If there is anything else we can do for you, please let me know.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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