Reseñas
Charles
Please contact me regarding some minor damage to our refrigerator. Should have wrapped it to avoid damage to the control panel for the indoor ice and water dispenser. I have photos as needed.
Response
Thank you for your review. We strive to provide excellent service and moving experience to all of our customers at all times. Unfortunate, due to the nature of our business, at times damage occurs to customer's items. We look forward to discussing your claim further, In regards to your damage claim we urge that you give our office a call at 813-988-7388.
Anissa
The two men were patient, and professional during the moving process. If I am moving in the future, I would definitely hire them again, or this moving company.
Response
Hi Anissa, Thanks for the kind words! We're thrilled that you had a great experience at our location. We're always happy to assist so don't hesitate to reach out to us if you need anything. Thanks again and we look forward to seeing you again soon.
Caio
The team was supportive and arrived on time. But unfortunatelly it was not a 5star moving. We noticed missing buttons on the leather of the headboard of the king bed and it looks like an old bed after moving.I would have expected that they would have taken more care in transporting this item, especially using a plastic wrap before shipping and not putting it loose in the truck.
Response
Hi Caio, We appreciate the time you took to leave us feedback. Please know that customer happiness is our top priority and we are upset this has not been your experience. We hope you can give us the chance to turn your experience around.
Eric
Great service all the way from the start when I received an on-site estimate from Todd, to the ongoing back office support from David, through the moving team with Carmine, Scott and all the others. The team did a great job to get this done on time.
Response
Hello Eric, We are grateful and appreciate the time you took to leave your review. We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to keeping up the great work!
Sarah
This was my first experience with moving and I wasn’t sure what to expect - I was truly blown away by the customer service and attention to detail from start to finish! The moving team kept me informed throughout the entire move and were very professional. I will highly recommend Two Men and a Truck to anyone moving.
Response
Greetings Sarah, Thanks for the great review! It is truly touching to know you think so highly of us! We'll be sure to share your experience with the rest of our team members as inspiration! Please let us know what we can do for you in the future.
Ashli
I made these three gentlemen do so much more work than necessary. Totally forgot what was in storage and didn’t need moved. They were so gracious about my mistake.
Response
Hi Ashli, Thanks for the kind words! We're thrilled that you had a great experience at our location. We're always happy to assist so don't hesitate to reach out to us if you need anything. Thanks again and we look forward to seeing you again soon.
John
Everything was perfect . From the appointment set up , to the two men who came out to do the move . Very satisfied with the entire experience . Thank you very much .
Response
Hi John, Thanks for the kind words! It is truly touching to know you think so highly of us! If you ever need anything please don't hesitate to reach out to our team. We look forward to seeing you again soon.
Sarah
The guys were very professional and did a great job.
Response
Thanks so much for your great review, Sarah. We are so happy you were pleased with our service. Let us know if you ever need our services again in the future. Have a great day!
Heidi
The movers took great care of our furniture and belongings. We’re very polite and efficient. Office team was great to work with for scheduling and answering my questions.
Response
Hello Heidi, We are grateful and appreciate the time you took to leave your review. We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to keeping up the great work!
Holly
The three guys that did my move were great. They were respectful, kind and had a good sense of humor. Moved my belongings with care. I would recommend them to anyone.
Response
Hi Holly, Thanks for the kind words! We're thrilled that you had a great experience at our location. We're always happy to assist so don't hesitate to reach out to us if you need anything. Thanks again and we look forward to seeing you again soon.
