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The packers shoved everything into boxes and we had some damaged equipment. They did not bring any boxes or packing equipment so when they ran out of the boxes we had, they just left. We had to pack the rest.
Two filing cabinets were dented and damaged. Two shelving units were bent so bad they had to be thrown away.

The office and moving team were courteous and professional, communicating effectively with us throughout the process of moving. The packing and moving experience was straightforward. One small amount of accidental damage was resolved to our full satisfaction in a very timely manner with no hassles.

We loved our moving team's attitude and personalities, however their lack of experience with actually packing boxes showed as we opened each box. We found MANY damaged or broken goods due to poor packing, including irreplaceable items like artwork from my daughter. There was very little packing paper used, and items that shouldn't have been packed together were. The moving team head a great work spirit, so I'm wondering if they lack training in the best methods of packing. Despite the amount of damage and loss we've found, we're actually shocked that there wasn't more based upon how the boxes were packed. I've yet to be given an explanation as to how my losses and damages will be handled, so that is making me question things also.

The movers were very efficient and polite. They loaded and unloaded fast, they followed instructions, and were generally careful with the furniture and the walls. There was some minor damage to some furniture but this is to be expected with any move. I already recommended 2 men and a Truck to a colleague and would definitely use the company again. My movers were Janai, Chris.s, and Jordan and I would ask for them next time if available.

Your movers were efficient and pleasant. There was a little damage during the move but your front office took care of having it fixed quickly and the handyman did a great job. Thanks!

The movers were very well dressed, professional and fast. They were careful with my belongings. I just have one issue with a large coffee table the feet are missing which exposed the screws and it was placed on a wood floor and scratched the floor. I reported it to the office and waiting on a reply, the guys were really good otherwise

The majority of move went fine, but left with gouges in door frame at front door which will have to be puttied and painted, and part of molding on hutch broken off and we don’t have the piece to try and fix it. But, the men were courteous and polite and overall did well.

I would have rated everything EXCELLENT, but that will have to wait until I see how the damage claims are handled. I really like your company a lot, and clearly the people working there are on the same page as far as the positive vibe of professionalism, courtesy, and down-to-earthness. The gentlemen who handled the move were engaging and very nice. Unfortunately, my dining table top was smashed and a bookcase was broken. I'm told the table will be repaired, and I am quite sure the book case will have to be replaced. If all that goes ok, it will confirm me as a fan of your company. [Also, the veneer on a shelf of another bookcase was messed up, but I didn't notice that until after they had gone, so there was no damage claim done for that...too late?]

I have used your services before, never form the downtown office always from Casselberry and never had a problem before, this time all the items were either broken or scratched, it was a small move my daughter room, and everything got their damaged, even the plastic boxes with her things were broken!! The attitude of one of the movers was terrible, I regret using you guys and will never use the Downtown Orlando office again, if Casselberry is full I will look for a different set of movers.

Overall, the movers did a really good job but my King Size mattress got dirty in the process.. My only criticism.