Reseñas
Kathryn
Eldie, Alton and Stephan Grant were all AWESOME! Super friendly, very helpful and professional, they did a great job! We appreciated how careful they were with our belongings and how quickly they worked.
Response
Kathryn, thank you for taking the time to recognize your moving team by name. We will make sure Eldie, Alton and Stephan receive the credit they are due for creating a 5-star experience for you. Thank you for choosing TWO MEN AND A TRUCK. It was a pleasure to serve you!
Ben
Movers were very friendly, fast, and professional. Thanks.
Response
Ben, thank you so much for the nice review. We're pleased to know your moving team delivered fast, friendly and professional service. Thank you for choosing TWO MEN AND A TRUCK. It was a pleasure to serve you!
Sandy
We really appreciated your polite and very efficient men who took care of the furniture they moved for us! We would highly recommend them to others!
S.
S.
Response
Sandy, thank your for your kind words. We appreciate your feedback and we're happy to know your team was polite and they took great care of your belongings. Thank you for choosing and recommending TWO MEN AND A TRUCK!
Shawn
I was very happy with the office team. Chris was amazing. I had to change my move date 3 times and he always was very polite and sent me an email confirmation within minutes of our conversation.
I gave a lower score with the actual move team because they damaged my property.
I gave a lower score with the actual move team because they damaged my property.
Response
Shawn, thank you for bringing this to our attention. We apologize for the property damage. Our Claims Manager, Theo Whylly, will be in touch with you to determine the next steps for repair. We're pleased you had a good experience with Chris in scheduling and re-scheduling your move. Thank you for providing this feedback.
Elizabeth
I needed movers last minute, & after calling another company, & left on hold, Mika was such a pleasure to talk to. The movers Brendan & his partner showed up 10 minutes earlier than planned & were able to quickly & safely get everything out of our place, even though we went out of our way to move every to help them out. They were able to easily follow us to our storage locker, empty that out to th
Response
Elizabeth, we're pleased to know you received great service from both Mika and your moving team. Moving can be stressful but we're glad to have been able to help in your time of need. Thank you for choosing TWO MEN AND A TRUCK. It was a pleasure to serve you.
Kathleen
The overall experience was absolutely great!!! The team exceptionally outstanding!!!!
Thank you, thank you!!!
Kathleen Douglas
Thank you, thank you!!!
Kathleen Douglas
Response
Kathleen, thank you for the 5-star feedback. We're thrilled to know you had an amazing experience with your outstanding team. We appreciate your business and your input. Have a great day!
Ashley
Every piece of furniture that was moved was scratched or dented. Movers had many challenges in assembling items I provided manufacturer instructions for. I didn’t feel that they were as efficient or experienced as the team I had when Two Men And A Truck handled my last move 7 years ago.
Response
Ashley, we are so sorry to hear your furniture was not handled with the greatest of care. Thank you for sending photos of the damage. Our Claims Manager, Theo Whylly, will be reaching out to you to discuss reimbursement.
Sherry
Your office workers and the 3 movers were great, I needed immediate help and all of you supported me, thank you!!!!!
Response
Sherry, thank you for the awesome review! We're pleased to have been able to help in your time of need.Thank you for choosing TWO MEN AND A TRUCK. It was a pleasure to serve you!
Jonathan
I just feel the “Port to Port” pricing and “rounding up” of hours is pretty unfair. I understand paying for truck time while they’re driving between the two move locations but not from your warehouse to my house. Especially since it’s at least half an hour away. But it’s good service at least.
Response
Jonathan, we're sorry you don't agree with the manner in which we price our moves. We do attempt to be as transparent as possible when explaining our pricing up front and by providing everything in writing. When computing the final cost we round up to the closest 1/4 hour, which we feel is a win-win for both our customers and our company. We're glad you received good service and we appreciate your business. Thank you for your input.
Ryan
My movers, Val and Josue, were on time, very friendly and understanding, worked quickly, and took care of all of my stuff. They even came in under their projected cost! I couldn't have asked for a better experience.
Response
Thank you Ryan for recognizing your moving team for their friendly demeanor and the careful way in which they handled your belongings. When a move comes in under the estimated cost that's just icing on the cake. Thank you for placing your trust in TWO MEN AND A TRUCK. We appreciate your business and your feedback.
