Reseñas

04/21/2020

Brian

5 out of 5 stars
I have had a great experience each time I have used Two Men and a Truck. My latest move was no exception. Movers DeWayne, Alton, and Shaun were fantastic. Thanks so much.
Response
Brian, thank you for recognizing your moving team by name. They will be happy to know they were able to carry on the tradition of providing excellent service for you. Thank you for your loyalty to TWO MEN AND A TRUCK. We appreciate your continued business.
04/16/2020

Linda

5 out of 5 stars
We had a long moving day, not only moving our office to a new location, but also dropping off some of the furniture to several different locations. Justin and his crew (sorry, I don't have the paperwork with their names handy), were very professional, courteous and capable. They started on-time and worked steadily (except for lunch break) all day. I would highly recommend them.
Response
Thank you Linda for the vote of confidence in your hard-working, professional and courteous moving team. Your moving team of Justin, Kirk and Frantzy will be pleased to know they made a great impression. Thank you for choosing TWO MEN AND A TRUCK and for recommending our services to others. We appreciate your business!
04/13/2020

Emily

5 out of 5 stars
I was so stressed out to move after buying my first house but Mika was so positive and helpful on the phone with scheduling the move. She really put my mind at ease- she is awesome! The day of the move came and Robert and Moses were prompt, speedy (but careful) and friendly! I would highly recommend two men and a truck to everyone!
Response
Emily, thank you for taking the time to recognize Mika, Robert and Moses for the professional and prompt way in which they handled your move. We love when customers have a stress-free moving day. Thank you for choosing and recommending TWO MEN AND A TRUCK. We appreciate your support!
04/09/2020

Pam

5 out of 5 stars
This is the 4th move with Two Men and A Truck and our first two day move. Eddie, Roy, Daniel and Charles were incredible and never stopped! Roy realized we would need a second truck at mid-morning and with a couple of phone calls we had what was needed. They drove the 3 hours to our new location on the 2nd day and arrived on time and unloaded as quickly as the day before. They are top notch!
Response
Pam, thank you for being a loyal TWO MEN AND A TRUCK customer! We're glad Roy recognized the need for a 2nd truck right away so as to keep the move flowing smoothly. Thank you for taking the time to recognize your team for their top notch service. We appreciate your business and your feedback!
04/07/2020

Paul

5 out of 5 stars
Alton, Moses and Edfo were great. They were fast, friendly and very conscientious. They made this whole process so pleasant.
Response
Thank you Paul for recognizing your moving team for their fast, friendly and careful service. We appreciate your business and your feedback. Enjoy your day!
04/02/2020

Jaun

1 out of 5 stars
The service itself was good but am still trying to figure out how come from an initial estimate of $485 I ended up paying over $800.
I believe this should have been foreseen.
I understand that by definition, an estimate is not a final amount. However the amount quoted initially was 59% of the final bill. Not good.
Response
Jaun, we're glad you felt the service was good but we apologize the move went much longer than we had anticipated. While we do our best to estimate as accurately as possible, there are times when we fall short. It's important for us to know if there are going to be challenges with furniture pieces or long walks to and from the truck as those types of things add time to the move. Please feel free to call our office at 407-852-1777 if you'd like to discuss your move in more detail.
04/02/2020

McKenzie

4 out of 5 stars
Please tell the moving team that when they come to someone’s house or apartment they need to leave all the emotions behind. Yes I know it’s Florida and it’s hot but your clients don’t want to listen to the movers complain about how heavy something is or how annoying something may be. Leave that for the truck.
Response
McKenzie, we are so sorry to hear that the moving team was speaking negatively during your move. That's highly unusual as we typically get feedback that is just the opposite. We apologize for that behavior and we will speak to the team about the importance of maintaining an upbeat and positive attitude despite the challenges of the day. Thank you for your input.
04/02/2020

Emily

5 out of 5 stars
We had Valentine, Tyler, and Andres. They were wonderful. They were fast, polite, and careful with our belongings.
Response
Emily, thank you for taking the time to recognize Valentin, Tyler and Andres for the 5-star service. We're happy to know you had a great experience with TWO MEN AND A TRUCK. Thank you for your business and your feedback.
04/02/2020

Phillip

4 out of 5 stars
Eldie and Alton were both great! They were both hard working and got the job done quickly. They also had a great sense of humor through it all which made the entire process more enjoyable. I will request them to support me in my next move.
Response
Phillip - thank you for the nice review! Eldie and Alton will be pleased to know they made a great impression with their work ethic and sense of humor. Thank you for your business and your feedback!
04/01/2020

Pamela

4 out of 5 stars
Great experience. Easy to order service and our moving team were extremely courteous, friendly and conscientious.
Response
Pamela, thank you for taking the time to give us feedback. We're glad you had a great experience both in setting up the move and with your friendly and careful team. We appreciate your business!