Reseñas
Katherine
Communication with Jocelyn was great, she answered all of my questions quickly, thoroughly, and she was really nice. The moving team of Ronald, Carson and Jake were also great. The team was super respectful and sweet, ensuring that the move went as smoothly as possible. The storage unit that I picked out was a bit small, but they worked hard to make sure everything fit perfect.
Response
Hello and thank you, Katherine! Your feedback on your move experience means a lot to us. We're delighted to have exceeded your expectations. Should you require any further assistance, please don't hesitate to give us a call. Have a fantastic day!
Liz
The Team were on time, hard workers and respectful! So glad I used Two Men and a Truck for another move.
Response
Thank you, Liz! It brings us great joy to know that our team played a part in making another moving experience positive and stress-free. Wishing you a wonderful settling-in period in your new home!
Marco
We had two movers. One did a great job with the kitchen and the China glass. The other one who was doing both bedrooms did a very sloppy job throwing every thing mixed up in boxes. All our lampshade got damaged and some are completely unusable.
Response
Marco, thank you for your feedback. Reading through your comments, we regret to hear that you were unsatisfied with your recent experience with us. We can assure you that all our team members receive training and this is not the normal feedback we receive from customers. We have a 96% referral rating among our customers and would like to earn your trust and referral rating with you as well. Please call us at 904-745-0705 if you’d like to discuss your experience further.
Sriram
The service was absolutely great. Efficient, fast and helpful!
Response
Sriram, hello, and thank you! Your feedback on your move experience means a lot to us. We're delighted to have exceeded your expectations. Wishing you every joy in your new home!
Suzie
Brandon and Chase were awesome to work with. They were very careful with everything. They were professional as well!
Response
Suzie, hello, and thank you! Your feedback on your move experience means a lot to us. We're delighted to have exceeded your expectations. Wishing you every joy in your new home!
Micheal
Internet is my only method to communicate now. I have lost my phone and can’t send or receive texts.
Two young men showed up instead of the two women I was told would come.. Although nice guys, one said we’ve never done this before. Obviously they had not. All we ask them to do was to take downstairs things upstairs and upstairs things down.
After a short while my wife asked them to leave.
Two young men showed up instead of the two women I was told would come.. Although nice guys, one said we’ve never done this before. Obviously they had not. All we ask them to do was to take downstairs things upstairs and upstairs things down.
After a short while my wife asked them to leave.
Response
Micheal, we are sorry to hear that we did not exceed your expectations on this move. We certainly care to resolve any concerns that you have as well as learn what we can do better in the future. Please reach out to operations at 904-745-0705 if you have not discussed these concerns with them already.
Lori
Through thunderstorms and pelting rain, Omar and Matt worked without complaint. They both were efficient, polite, lots of laughs and treated our items as their own. They should be Team #1. We couldn't have done it without you. Thank you again!
Response
Wow, thank you for the wonderful review, Lori! Your kind feedback means a lot to us. Making your move stress-free is our mission, and we're delighted to hear we've achieved that for you. Wishing you all the best in your new home!
Russell
I’m not sure of the guys names that handled our furniture but I would gladly have them both back. Very nice, courteous, and professional! Handled everything with care and got it done quickly! I was very satisfied.
Response
Russell, thanks for the awesome review. We will be sure to send your compliments over to the guys. Thanks for choosing TWO MEN AND A TRUCK!
Tristan
I was very appreciative of your company and I have already left reviews on Google and I think I also left one on Yelp.
You should be able to look both reviews up under my name.
Thank you again and have a great day.
You should be able to look both reviews up under my name.
Thank you again and have a great day.
Response
Hello Tristan, Thank you for taking the time to share your recent experience with us and for the Google review! We are so happy our team could help make your moving day less stressful. Have a great day!
James
Kyle & Dustin were really hard working & professional in their craft of helping me move as painlessly as possible . They are a true asset to your company & fully understand customer service .
Response
Hello James, thank you for taking the time to leave us a review, we truly appreciate it. We will be sure to share your kind words with Kyle and Dustin-it will make their day! Thank you for your business!
