Reseñas
Mark
I was quoted 4-6 hours. It took 11. Between 500-700 dollars in damages where done to the property I moved into. I have multiple pieces of funiture that are structurally broken including a bed frame which cannot be put back together. My HOA has a complaint against me within 3 hours of arrival becuase one of your movers was vomiting in front of the building. I cannot fathom anyone doing a worse job
Response
We sincerely apologize for the distressing experience you had with our service. This is far from the level of care and professionalism we strive to provide, and we deeply regret the inconvenience this has caused. We take issues like damages, extended time, and unprofessional behavior very seriously, and we want to address each of your concerns directly.
Please reach out to us at your earliest convenience so we can start resolving this matter. We will investigate the situation fully, including the damages to your property and the HOA complaint, and work towards an appropriate resolution. Your satisfaction is our priority, and we are committed to making this right.
Please reach out to us at your earliest convenience so we can start resolving this matter. We will investigate the situation fully, including the damages to your property and the HOA complaint, and work towards an appropriate resolution. Your satisfaction is our priority, and we are committed to making this right.
Suzie
The movers were on time, professional, were careful with the furniture, courteous and did a good job.
Response
We appreciate you taking the time to let us know about your experience. We are grateful that you chose Two Men and a Truck to complete your move.
Carla
Jesus and his coworker were courteous professional detailed!
Highly recommend them!
Highly recommend them!
Response
We appreciate you taking the time to let us know about your experience. We are grateful that you chose Two Men and a Truck to complete your move.
Hope
Job took significantly longer than expected and truck was not big enough to fit all of our things. They also did not have any tools to disassemble our beds. There was no solution offered so we ended up having to go and rent a Uhaul ourselves to pack and move the remainder of our things. I was billed but never received a receipt. The positive- guys who moved us were very nice and on time arrival
Response
We apologize about your experience with our team. We have talked with our sales team and our operations team to understand what happened on this move. We hope to earn your business again in the future.
Gary
Two men and a truck are excellent! I have used them several times in past 16 years. The communication is top notch, always kept me informed. The price is very fair and the two men who did my last move were very professional, courteous and on time. They kept a steady pace an did not cause any damage to my furniture or house.
I highly recommend these two movers and this company. Jonathan was great!
I highly recommend these two movers and this company. Jonathan was great!
Response
We appreciate you taking the time to let us know about your experience. We are grateful that you chose Two Men and a Truck to complete your move.
Michael
Thank you for the expedited, short notice service.
Your movers were outstanding!
Your movers were outstanding!
Response
Thank you so much for taking the time to let us know about your experience. We pride ourselves on delivering excellent customer service. We were happy to help!
Reda
Both guys were nice, however, they ruined the screen of my 65” OLED TV. It is a very thin screen and I originally asked for a special box which I was told it was $40. I accepted that charge. They didn’t have it. The smudges can’t be removed (been trying for hours and even bought a special cleaner). Some spots have the coating scratched off. Will the $100 insurance that I paid cover me now?
Response
Hello, we are so sorry to hear about the damage to your TV. Please reach out to us at qc0286 to discuss filing your claim. We would love to resolve this for you as soon as we can.
Brianna
Very thankful for the three gentlemen who helped me move today! They made a stressful move very easy!
Response
Thank you so much for taking the time to let us know how we did! We appreciate you using our company. We will be sure to share this feedback with our team.
David
Excellent service from start to finish.
Joe provided a quick quote and scheduled the move.
On the day, we received notice of arrival, the van was on time and all items moved without damage.
Everyone was polite and efficient.
2MenandaTruck are reliable and professional; we have used them several times for moves small and large, local and across the country
Joe provided a quick quote and scheduled the move.
On the day, we received notice of arrival, the van was on time and all items moved without damage.
Everyone was polite and efficient.
2MenandaTruck are reliable and professional; we have used them several times for moves small and large, local and across the country
Response
Thank you so much for letting us know how we did. We will be sure to let our team know how your move went.
Edward
The two young guys are The Best, very careful and professionals..
Response
We appreciate you choosing our company to help you move! We really value the kind words and feedback! We look forward to helping you again!
