Reseñas
Roseanne
After using ur service 5 yrs ago with great satisfaction, I again chose u for my move. I was assured by the office that the crew assigned to my move would b professionals well versed in moving in particular pianos. Although very courteous & eager to do the rite thing, they were obviously not seasoned or trained for detail as well as admittedly had no experience whatsoever in moving a piano let alone a baby grand which resulted in a tremendous waste of time until two mgrs arrived. No one involved had a piano dolly which caused the piano to b moved to a second dolly as other one cracked from the weight and then again in the street to a hand truck and was quite harrowingly pushed up the truck ramp. Were it not for John and the other man it would have been a total fiasco.
Response
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<div>Hi Roseanne, we are so sorry to hear about your recent moving experience. Unfortunately, it sounds like the wrong crew was sent to move your piano. As you know from using us in the past, this is not the norm for us. We'll address your comments with our team and use this as a training lesson. If you would like to discuss this further, please contact our management team. Thank you!</div>
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<div>Hi Roseanne, we are so sorry to hear about your recent moving experience. Unfortunately, it sounds like the wrong crew was sent to move your piano. As you know from using us in the past, this is not the norm for us. We'll address your comments with our team and use this as a training lesson. If you would like to discuss this further, please contact our management team. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Kenneth
The movers arrived early and started to work immediately. They introduced themselves and were very courteous, friendly and even went out of their way with one particular item. I would definitely use them again and recommend to anyone moving in the Clearwater area.
Whitney
The office called in advance to update on arrival. The movers were very efficient, outgoing, and made the overall experience very pleasant. Thanks!
Brian
The crew showed up on time and ready to go. They wrapped the furniture and moved everything carefully. I we very happy with the service and will use them again to move some furniture around the house.
Warren
This was my 5th move using 2 Men and a Truck and everything was consistent as always. We wouldn’t use any other company.
Marlene
Two Men and a Truck are professional, helpful, and courteous from the first phone call to the end of the job. The job was completed in a timely manner by the Chet and Andrew. We appreciated their willingness to help us with the little things, because moving can be a stressful time. Thank you for a job well done! -Marlene
Allen
No complaints. Everything was fast and perfect.
Nothing more to say other than that. Thank you!
Nothing more to say other than that. Thank you!
Caroline
Estimator was friendly and personable. Five guys showed up to pack and they were all friendly and responsive to my every request and even to my over-reactions. Moving day was long and arduous but they remained delightful and hard working to the very end. Delivery was the same. On time, hard working and thorough. Attitude of the movers is everything when you are stressed out. They were great!! Even Little Max our 10 lb pup missed them when they left.
Linda
Carlo and Clint arrived at scheduled time. They let us know what they would be doing to make our move less stressful. They plastic wrapped my furniture and moved it without incident . They completed out move in less than 4 hours shorter than estimated. All this was done with courtesies and consideration. I would highly recommend Two men in a Truck and especially Carlo and Clint. I will be telling everyone I know about your wonderful efficient service.
Deron
The two men you sent were awesome!!!
Very polite, efficient, and very careful with my possessions. Thank you again for the wonderful service!
Very polite, efficient, and very careful with my possessions. Thank you again for the wonderful service!
